Careers

Do you want to work in a place where you can really make a difference?

See below for current job opportunities at Animal Friends. We offer an exciting, fast-paced work environment with an enthusiastic team of dedicated animal lovers. Animal Friends is an equal opportunity employer and gives equal consideration to all applicants for employment regardless of race, color, age, disability, creed, religion, national origin, sex, pregnancy, marital status, sexual orientation or any other legally protected status.

Don’t forget! We depend on volunteers to do many different types of work at Animal Friends. Click here to become a volunteer!

Full-time Positions

Part-time Positions

Internships

 

Volunteer Department Intern

Reports To:

Director of Volunteer Services
Volunteer Coordinators

Department:

Volunteer Center

Status:

Part Time (15-25 hours per week)
Unpaid Internship
May include weekends and evenings

Job Overview:

Animal Friends is a non-profit companion animal resource center serving the needs pets and people for 70 years. With over 3,000 active volunteers, Animal Friends has contributed over 2,000,000 hours of volunteer service to our shelter and community over the past 10 years at our Camp Horne Road facility.

The Volunteer Department Intern will gain first-hand experience in volunteer program planning, advertising, and implementation in a non-profit setting, including, but not limited to individual and day of service group volunteer opportunities.

Hands-on duties will include:

  • Assisting with developing marketing and advertising strategies for volunteer events and programs
  • Set up and tear down for volunteer functions
  • Assisting with volunteer fairs and day of service group programs
  • Assisting with directing and managing Day of Service volunteer programs and office assistance volunteers
  • Aide in event planning, decorating, and implementation

Administrative duties will include:

  • Update, input and compile data with Volgistics Volunteer Management System
  • Volunteer program research
  • Email and phone correspondence
  • Assist with other relevant duties as requested

The intern will be one of the onsite representatives and a contact person for volunteer questions and scheduling. He or she should be able to trouble shoot and problem solve efficiently, while maintaining composure around clients, donors, animals, and volunteers.

Relationships:

Reports directly to the Director of Volunteer Services and the Volunteer Coordinators.

Actively engages with various departments throughout Animal Friends.

Qualifications:

  • Must be over 18
  • Must have the ability to follow directions, work independently, and efficiently manage one’s time
  • Must possess excellent written and verbal communication skills
  • Must be willing to work (set up, run, tear down) Animal Friends volunteer programs when needed, in conjunction with the Volunteer Department team and volunteers
  • Must be comfortable working with and around shelter animals including, dogs, cats, and rabbits
  • Must have sincere interest in the vision and mission of the Animal Friends organization and be willing to comply with our culture statement
  • Must have access to reliable transportation to and from Animal Friends and be open to local travel
  • Computer literacy required with a working knowledge Microsoft Office Suite. Volgistics, and preferably Blackbaud.
  • May be working with materials of a confidential nature and must be able to maintain confidentiality of information

To Apply:

Please submit a cover letter and resume to Ashley Rieser, Director of Volunteer Services at Volunteering@ThinkingOutsideTheCage.org. No phone calls, please.

 

 

Animal Caregiver

Reports to:

Animal Wellness Coordinator and Animal Care Coordinator

Status:

Part-time
6 a.m.-2 p.m. | Fri., Sat. and Sun.
Hourly position

Job Overview:

The Animal Caregiver’s primary duties involve direct care of the shelter animals. This care involves feeding of the animals and cleaning of the cages, as well as general cleaning of the entire shelter. Animal Caregivers are in direct contact with the public, volunteers and other shelter staff and thus a positive, friendly attitude and ability to work with others are essential components of this position. The candidate must also embrace the programs and mission of Animal Friends.

Responsibilities:

To care for the shelter’s animals, the Animal Caregiver will:

  • Keep cages clean at all times, scrubbing daily and disinfecting as directed.
  • Feed and water animals.
  • Keep work areas in the kennel clean and well-organized.
  • Exercise and walk animals as needed.

To assist in veterinary care of the shelter’s animals, the Animal Caregiver will:

  • Brush, bathe and treat animals for external parasites as needed at the medical department’s direction.
  • Collect stool and urine specimens as directed.
  • Report any behavioral or health problems to the medical department and/or behavior coordinator.
  • Assist in transporting animals to veterinary hospitals as needed.

To assist in building maintenance, the Animal Caregiver will:

  • Clean bathrooms.
  • Remove snow from the public sidewalks of the shelter and its property.
  • Do laundry.
  • Collect and bag garbage.
  • Perform routine maintenance tasks as directed.
  • Notify the Animal Care Coordinator when repairs are needed or supplies need to be reordered.

The Animal Caregiver will maintain a professional, courteous demeanor with customers, volunteers and staff at all times.

Qualifications:

  • High school diploma or GED required.
  • Must have access to dependable transportation and openness to local travel.
  • Valid driver’s license preferred.
  • Must be able to work flexible hours, including evenings, weekends and some holidays.
  • Must be able to work special events including, but not limited to, Bark in the Park and Black Tie & Tails.
  • Must be able to push, pull, lift and/or carry up to 50 pounds. Shelter work can be physically demanding.
  • Must have a sincere interest in the work, programs and mission of Animal Friends, Inc.

To Apply:

Please submit cover letter and resume to Shalyse Bolash, Animal Care Coordinator at SBolash@ThinkingOutsideTheCage.org. No phone calls, please.

 

 

Event Intern

Reports To:

Event Coordinators

Job Overview and Responsibility:

This intern will work closely with the Event Coordinators in preparation and staffing of events both on and off site.

Daily tasks may include:

  • Planning, coordination, supervision and implementation of events.
  • Conceptualizing and presenting ideas for new third party events.
  • Acting as a positive ambassador of the organization, promoting Animal Friends’ mission, vision, culture and policies throughout the community.

Additionally, he/she will gain first-hand experience in fundraising by completing the following tasks:

  • Solicitation phone calls and email correspondence.
  • Filing paperwork and organizing supplies.
  • Miscellaneous office tasks.

Requirements and Qualifications:

  • Must have a flexible schedule, including being available on nights and weekends.
  • Must be open to local travel and have access to reliable transportation.
  • Must be 18 years or older.
  • Ability to follow directions, work independently and efficiently manage one’s time.
  • Must be able to troubleshoot and problem solve effectively, while maintaining composure around clients, donors, animals and volunteers.
  • Excellent written and verbal communication skills.
  • Must be comfortable soliciting and working with individuals and businesses.
  • Comfortable working with and around dogs, cats and rabbits.
  • Must have sincere interest in the work, programs, and mission of Animal Friends.
  • Required to become an Animal Friends volunteer prior to start date.

Term of Position:

Spring 2018

Hours TBD as needed for college credit (if applicable)

Compensation:

Unpaid

Course credit (if applicable)

To Apply:

Please submit a cover letter and resume to Heather Dougherty, Director of Events & Corporate Giving at HDougherty@ThinkingOutsideTheCage.org. No phone calls, please.

 

 

Maintenance/Custodial Assistant

Reports To:

Senior Maintenance Coordinator

Department:

Maintenance

Status:

Part-time
Hourly
Non-exempt
24-28 hours per week

Job Overview:

Animal Friends is seeking a highly motivated, organized and detail-oriented person to support our maintenance department. This position is primarily responsible for the overall appearance, cleanliness and general maintenance of the facilities, equipment and grounds.

The Maintenance Department interacts with every department within the organization. As such, each member of the department has the opportunity to champion and reinforce team-focused and supportive work. As a member of the Animal Friends team, it is the responsibility of the Maintenance/Custodial Assistant to embrace, emulate, support and carry out the organization’s vision, mission and workplace culture.

The Maintenance/Custodial Assistant duties include, but are not limited to:

Maintenance:

  • painting
  • carpentry
  • electrical
  • plumbing
  • HVAC
  • preventive maintenance and minor repairs of vehicles and other equipment
  • troubleshooting and solving maintenance issues

Custodial:

  • basic cleaning
  • mopping
  • sweeping
  • dusting
  • floor stripping and buffing
  • trash removal
  • window washing
  • cleaning bathrooms
  • setting up and tearing down for various activities
  • cutting grass
  • weed control
  • outdoor plant care
  • cleaning sidewalks and patios
  • snow removal

Other:

  • keeping track of supply inventory
  • stocking of supplies
  • assisting with deliveries and pick-ups
  • assisting with special projects
  • other tasks as needed

Qualifications:

  • Must be organized, detail oriented and self-motivated with strong interpersonal and problem-solving skills
  • High school diploma or general equivalency diploma (GED)
  • Maintenance/Custodial experience preferred
  • Must have access to dependable transportation and openness to local travel
  • Must have a valid driver’s license and a satisfactory driving record in order to be covered under our insurance as an authorized driver
  • Must possess strength, stamina and mobility to perform required physical work
  • Must be proficient in use of various hand tools and power tools
  • Must have excellent work history, time management skills and a team-focused approach, including the ability to work well with and take direction from others
  • Must be able to pass federal and state criminal background checks and child abuse history clearance
  • Must be able to work in a support capacity for all primary fundraising activities, including but not limited to, Black Tie & Tails and Bark in the Park
  • Must be able to attend quarterly all-staff training and other mandatory attendance days
  • Must be able to work flexible shifts, days of the week and holidays as needed. Animal Friends is a 24/7 operation.
  • Must be comfortable working with or around our dogs, cats and rabbits.
  • Must have a sincere interest in the vision, mission and culture of Animal Friends.

To Apply:

Please send resume and cover letter to the attention of C. Patarini, Senior Maintenance Coordinator, Animal Friends, 562 Camp Horne Road, Pittsburgh, PA 15237 or email to CPatarini@ThinkingOutsideTheCage.org. No phone calls, please.

 

 

Shelter Hospital Veterinarian

Status:

Full-time

Job Overview:

Animal Friends, Inc. in Pittsburgh, PA is a progressive 501(c)3 caring for the physical, mental and behavioral well-being of the animals in our care. For more than 75 years, we have continually set and raised the bar for humane programming in the Pittsburgh region.

The commitment we make to our animals allows our veterinarian to practice the full spectrum of medicine and to follow up with cases. We are looking for a veterinarian who enjoys practicing quality medicine while working in the fast paced shelter environment.

Our Shelter Hospital Veterinarian is supported by a Senior Medical Coordinator who is responsible for medical staff supervision and most administrative duties, as well as a group of qualified, experienced technicians, a Behavior Department, Enrichment team, Humane Investigations Officers and a large and dedicated group of volunteers and foster guardians. We also enjoy a close working relationship with an emergency and specialty practice less than a mile away.

Our Medical Department is fully equipped with digital x-ray, in-house blood machines, a dental suite with digital x-ray and a full surgical suite which includes ultrasound and cold laser.

Hospital Responsibilities:

  • Orchestrating medical care of cats, dogs and rabbits in our care in-house and in foster care
  • Surgery including but not limited to spay/neuter (including pediatric)
  • Other surgeries including but not limited to amputations, enucleations, mass removals, cystotomies, etc.
  • Working collaboratively with other departments for the best outcome of each animal
  • Supporting Humane Investigations cases
  • Development of SOPs
  • Disease outbreak management
  • Education of staff and volunteers

Requirements:

  • Doctor of Veterinary Medicine (DVM or VMD)
  • Eligible to be licensed to practice veterinary medicine in the state of Pennsylvania. Animal Friends will pay fees.
  • Current DEA license for controlled substances. Animal Friends will cover the cost of renewal fees.
  • Willingness and ability to work hours necessary for successful organizational operations and care of the 250-plus animals on site, including coverage on some weekends, holidays and evenings.

Benefits:

  • Health, vision and dental benefits
  • 401k available
  • Licensing expenses
  • Continuing education expenses
  • Professional organization memberships (AVMA, PVMA, WPVMA)
  • Paid time off – holidays, sick time, vacation and birthday
  • Free and confidential employee assistance program
  • One priceless animal adoption per year
  • Being part of a lifesaving team that makes a difference every day

To Apply:

Qualified and interested candidates, please contact Ann Ensminger, Chief Operating Officer at AEnsminger@ThinkingOutsideTheCage.org. No phone calls, please.

 

 

Communications Intern (Visual)

Reports To:

Communications Coordinator

Status:

Part-time (10-12 hours per week)
Minimum term of 6 weeks

Compensation:

Unpaid
Course credit (student must provide necessary paperwork)

Job Description:

The Communications Intern (Visual) will work alongside the Communications team to handle project overflow. This may include but is not limited to:

  • Updating branded material such as fliers, posters, brochures and certificates.
  • Developing and implementing promotional campaigns to spread awareness of the programs and services at Animal Friends.
  • Preparing promotional materials (cutting, laminating, folding, etc.).
  • Organizing and maintaining photo database.
  • Photography of Animal Friends’ residents, programs and events.

Qualifications:

A qualified candidate for the Communications Internship must have a sincere interest in the mission of Animal Friends and must be:

  • A college student or college graduate.
  • Pursuing a degree in Graphic Design or a related field.
  • Proficient in Adobe Illustrator and Photoshop.
  • Proficient in Microsoft Office.
  • Photography experience preferred.
  • Experienced with and willing to handle animals.
  • Willing to attend volunteer orientation and animal handling training sessions at the start of the internship to learn Animal Friends’ policies and procedures.
  • Have access to reliable transportation.

To Apply:

Qualified and interested candidates – please send a cover letter and resume to Suaz Forsythe, Communications Coordinator at SForsythe@ThinkingOutsideTheCage.org. No phone calls, please.

 

 

Communications Intern (Voice)

Reports To:

Communications Coordinator

Status:

Part-time (10-12 hours per week)

Term:

Fall 2019
Minimum term of 6 weeks

Compensation:

Unpaid
Course credit (student must provide necessary paperwork)

Job Description:

The Communications Intern (Voice) will work alongside the Communications team to handle project overflow. This may include but is not limited to:

  • Producing and sending press releases.
  • Assisting with website updates.
  • Proofreading and editing internal and external communications materials.
  • Writing and editing biographies for adoptable animals.
  • Researching and writing educational content for blog posts.
  • Assisting with social media postings.
  • Preparing promotional materials (cutting, laminating, folding, etc.).
  • Developing and implementing promotional campaigns to spread awareness of the programs and services at Animal Friends.

Qualifications:

A qualified candidate for the Communications Internship must have a sincere interest in the mission of Animal Friends and must be:

  • A college student or college graduate.
  • Pursuing a degree in Creative Writing, Communications, Marketing, Public Relations, Journalism or a related field.
  • Experienced in social media management (Facebook, Twitter, Instagram, Snapchat, etc.).
  • Proficient in Microsoft Office.
  • Experience with content management systems preferred.
  • Experienced with and willing to handle animals.
  • Willing to attend volunteer orientation and animal handling training sessions at the start of the internship to learn Animal Friends’ policies and procedures.
  • Have access to reliable transportation.

To Apply:

Qualified and interested candidates – please send a cover letter and resume to Cody Hoellerman, Communications Coordinator, at CHoellerman@ThinkingOutsideTheCage.org. No phone calls, please.

 

Foster Veterinary Technician

Status:

Full time

Position Summary:

The Foster Veterinary Technician is a member of the Medical Department at Animal Friends. The Foster Veterinary Technician plays a key role in providing the critical link between the Medical team and the Admissions and Foster Care team. The primary focus of the Foster Veterinary Technician is to ensure that all animals in foster are receiving the best medical care possible in accordance with established protocols.

Essential Functions:

As part of the Medical team at Animal Friends, the Foster Veterinary Technician serves as primary contact between the Medical Department and Foster program staff and volunteers.

  • Perform physical exams and re-checks on foster animals independently, communicating any issues with the foster volunteers and foster care coordinator.
  • Responsible for providing updates on animals requiring medical foster, identifying when animals in foster need to return for vet checks, tests, vaccinations, etc.
  • Works with Admissions and Foster Care Coordinator to make arrangements for animals returning from foster for various medical treatments/procedures and provide medical guidance for all foster guardians as needed.
  • Keeps accurate records of treatment and documents progress in animal charts and enters into Chameleon database.
  • Assists in the education of kitten and puppy fosters each year and presents educational classes to potential fosters during recruitment periods.
  • Administers daily medical treatment as prescribed by the organization’s veterinarian and performs examinations as directed and as dictated by animal flow needs.
  • Foster Veterinary Technician is required to participate in the on-call roster with the Medical team.
  • The Medical team is on call 24 hours a day to respond to after-hours emergency situations that arise with Animal Friends’ residents. These calls must be answered in a timely manner and dealt with responsibly and reported to the Senior Medical Coordinator and the Veterinarian when appropriate.
  • Assists with other duties as requested.

Requirements:

  • Must be 18 years of age or older.
  • High school diploma or GED equivalent required.
  • Veterinary Technician degree or equivalent preferred in conjunction with LVT or CVT or equivalent.
  • Must possess a minimum of 3 years prior work experience in in a veterinary clinic environment.
  • Previous shelter experience strongly preferred.

To Apply:

Please send cover letter and resume to EMiller@ThinkingOutsideTheCage.org. No phone calls, please.

Animal Friends is an equal opportunity employer. 

 

 

 

Animal Friends for Life Community Liaison

Status:

Part-time

Summary:

Positively impact our region’s underserved communities through this game-changing opportunity in the animal welfare field. Engage pet owners in their community, bridging the gap to service, and keep pets in their homes for life. This dynamic, community-outreach focused position requires an energetic and compassionate individual wanting to be of service to people and their pets. The position also focuses on building new relationships in the community with other providers of service to strengthen the network of resources available to individuals who face socioeconomic challenges.

The Animal Friends for Life (AFFL) program extends the reach of free and low-cost animal welfare services, resources and information to people and pets in underserved communities within Pittsburgh. Our mission is to remove barriers to veterinary care with a strong focus on spay/neuter to keep pets in their existing homes. Through positive relationship building, the AFFL Community Liaison empowers pet owners, with information and access to resources, to make the best decisions for their pet’s health. Our dedicated outreach efforts enable more pets to stay in their homes. Animal Friends is committed to the belief that one’s love for their pet is not directly related to their income.

Through our non-judgmental and compassionate approach, we are erasing the stigma of pets living in poverty. The AFFL Community Liaison should have a strong understanding and belief in the Animal Friends for Life philosophy. The AFFL Community Liaison is also responsible for the coordination of all facets of Animal Friends’ low-cost spay neuter program. The position assists in the daily functioning of the programs, such as client education about spay/neuter and feral cat colony management, data collection and reporting, phone contact, scheduling of appointments, filing, and paperwork completion.

This position requires a person with flexibility, high energy and strong public relations augmented by a compassionate spirit. The candidate must have an outgoing, positive personality; excellent communication and organizational skills; computer knowledge; a sincere interest in serving both people and animals; and comfort working in a fast-paced team environment as well as with diverse populations. Must be customer service savvy with a big-picture view of animal welfare and be very detail oriented. The candidate must also support the Animal Friends’ mission and vision and enhance and promote the programs and services of the organization.

Essential Functions:

Serve as a supporting role for the AFFL Coordinator with daily operations, as well as outreach event and community vaccine clinic planning, promoting and facilitating.

Engage underserved pet owners through community outreach. Provide critical education on the various aspects of pet wellness, spay/neuter and community cat colony management. Build awareness of spay/neuter and wellness services provided by the AFFL program in targeted communities.

Works closely with the AFFL Coordinator to complete spay/neuter appointment scheduling, confirmation calls, paperwork entry and follow-up calls.

Assist with any trap, neuter, vaccinate, and return projects alongside the AFFL Coordinator. Provide support to clinics through the transport of dogs and cats to and from their scheduled appointments. These functions require excellent communication skills, as it is critical to convey post-surgical instructions and other directions necessary for proper follow-up care.

Maintain knowledge of basic medical needs of domestic dogs, cats, and rabbits as well as community cats.

Provide front-line customer service support for our Animal Wellness Center ensuring an efficient and friendly experience for our clientele. The incumbent must practice superlative customer service standards as determined by the organization, with a focus on client education.

Provide prompt recognition to our on-site clients and delivery of service during surgery and wellness appointments as well as vaccine clinics. Must have the capability to multitask in a busy environment and provide support to clients both on-site and on the phone.

Provide critical education on timing of surgery, recognition of heat cycles, basic medical knowledge and the necessity of spay/neuter, vaccines and general wellness as directed by our Director of Clinic Services and Veterinarians.

Responsible for timely scheduling of wellness appointments as well as client check-in and check-out for wellness appointments.

Ensure successful accomplishment of yearly program goals through timely and efficient scheduling with a sense of urgency and identification of those in need of wellness services.

Must maintain current knowledge on needs and requirements of local veterinary practices (community), geographic distribution of clinics and neighborhoods (community and mobile), upcoming in-house events (on-site), and basic medical knowledge.

The position supports Clinic Services high-volume vaccine clinics both on-site and in the community through data entry, engagement and education of clients, restraint of pets, and collection of funds and scheduling of appointments.

Support the shelter functioning as requested. This includes but is not limited to tasks associated with and participation at special events, all staff trainings, and daily events such as morning briefings.

Qualifications and Experience:

  • High school diploma or GED required. Post-secondary education is preferred, equivalent work experience will be considered.
  • Must have access to dependable transportation and openness to local travel.
  • Valid driver’s license required.
  • Must be computer literate and comfortable with Microsoft Outlook, Word, and Excel as well as Google Drive Programs.
  • Must have experience in the area of reception, administration, and customer service.
  • Must have excellent work history and access to professional references.
  • Basic knowledge of, and ability to learn and communicate general health, reproductive and spay/neuter information of companion animals including cats, dogs and rabbits.
  • Flexible work availability necessary; may need to work evenings, weekends, holidays and/or special events at times, including Black Tie & Tails.
  • Excellent communication and interpersonal skills with diverse populations and the ability to engage in judgment-free and open-minded thinking.
  • Computer literacy, organizational ability, teamwork and time management skills required.
  • Must be able to follow verbal and/or written direction and respond positively to direction and supervision.
  • Must be comfortable working with and around animals, particularly dogs, cats (including feral cats) and rabbits.
  • Must be able to handle animals while placing into cages or carriers. Must be able to lift cats in humane traps or carriers. Must be able to walk dogs on leashes.
  • Must be able to navigate various terrain including hills and steps
  • Must be able to work outside in various conditions such as rain, snow, and heat.
  • The physical demands for this job are as follows: Medium Work-Medium work is defined as lifting 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 50 pounds.
  • Valid Pennsylvania Child Abuse, State Police, and FBI Fingerprint Clearances.
  • Must have a sincere interest in the vision, mission, and culture of Animal Friends.
  • Must meet essential functions within 60 days of hire.

To Apply:

Send your cover letter and resume to Kaley at KKaczynski@ThinkingOutsideTheCage.org. No phone calls, please.

 

Community Medicine Veterinarian (Associate)

Status:

Full-time (5 days at 8 hours or 4 days at 10 hours)

Position Summary:

Animal Friends’ Clinic Services program provides access to high-quality spay/neuter and primary veterinary care to pet owners experiencing financial and accessibility constraints. Through our stationary clinic at the Howard Ash Animal Wellness Center and our Mobile clinic we eliminate the barriers to veterinary care which allows pets to stay with the person or family who loves them and empowers them to provide basic, necessary care.

We are seeking a uniquely qualified veterinarian who excels at providing high quality, compassionate care primarily to dogs, cats and rabbits. This includes spay/neuter, wellness care, vaccine services, dentals and other routine veterinary care. The successful candidate must have a passion for working with pets as well as providing education and resources to people, with a focus on underserved populations. This position requires a positive, outgoing personality and comfort working with diverse populations. The ability to offer care and education in a compassionate, nonjudgmental way is a must.

Animal Friends’ Clinic Services Program consists of three core components each uniquely designed to support a targeted population by offering pets high-quality, low-cost spay/neuter, vaccines and wellness services. The components include our Animal Wellness Center Program offering spay/neuter, vaccine and wellness services; our Mobile Program supporting small, rural shelters and community groups where access to low-cost spay/neuter services is limited; and our Community Program partnering with local veterinary clinics to provide subsidized spay/neuter options for clients in their communities.

The Associate Community Medicine Veterinarian assists in ensuring that our program meets the needs of our target communities by providing high-quality, high-volume (HQHV) spay/neuter surgeries, vaccinations, and basic wellness services through our spay/neuter program at the Animal Wellness Center and on the Mobile Resource Center. The Veterinarian also provides support at high-volume vaccination clinics at the Animal Wellness Center and in the community during summer vaccine clinics and Animal Friends for Life outreach initiatives.

The Associate Veterinarian is supported by the Community Medicine Veterinarian and a compassionate, positive, and well-trained technician and administrative team. As well, you are supported by the Animal Friends’ organization, which is a leader in progressive sheltering practices.

Responsibilities:

Medical (80%)

  • Provide compassionate, high-quality preventive and basic medical care to patients in underserved areas of our region overseeing all aspects of veterinary care during a clinic day including physical examination, diagnostics, treatment recommendations and delivery, prescriptions and discharge information.
  • Perform pre-surgery physical examinations on all surgical candidates. Perform high-quality, high-volume spay/neuter surgical procedures at the Animal Wellness Center or onboard the Mobile Resource Center according to the standards set forth by the Association of Shelter Veterinarians’ Spay-Neuter Task Force in “The Association of Shelter Veterinarians Veterinary Medical Care Guidelines for Spay-Neuter Programs” (JAVMA, Vol 233, No. 1, July 1, 2008) and the organization.
  • Diagnose and treat post-surgical complications of patients.
  • Triage and refer cases that do not fall within the parameters of care as appropriate.
  • Provide support and medical services, when needed, to the animals under our care at the Caryl Gates Gluck Resource Center.

Customer Service (15%)

  • Communicate respectfully with clients and be able to relay important medical information about patients. Discuss examination and medical test results with owners in order to allow owners to make informed choices about the medical care of their pets.
  • Counsel owners about end of life and other sensitive medical care decisions.
  • Provide discharge instructions for patients and oversee the dispensing of medications.
  • Provide positive direction and feedback to veterinary technicians and other staff members as well as veterinary and veterinary technician students.

Administrative/Other (5%)

  • Document all exam findings, test results, and treatment recommendations on medical record forms.
  • Follow written and verbal Animal Friends’ standard operating procedures.
  • Attend staff meetings, doctor meetings, and other requested meetings.
  • Other duties as assigned.

The candidate also must be willing to work in a learning environment and provide support and training for
veterinary and veterinary technician students.

Education and Experience:

  • Doctor of Veterinary Medicine degree or equivalent
  • Current Pennsylvania Veterinary license
  • Current DEA license
  • Background in small animal medicine and surgery
  • Experience in high-quality, high-volume spay/neuter preferred

Compensation and Benefits:

Animal Friends offers a competitive wage, a positive work environment, as well as:

  • Health, vision and dental benefits
  • Profit sharing retirement plan with employer contribution
  • Licensing expenses
  • Continuing education expenses
  • Paid time off – holidays, sick time, vacation and your birthday!
  • Free and confidential employee assistance program
  • Limited on-call responsibilities
  • One priceless adoption per year
  • Discount at our Clinic and Retail Store
  • Being part of a lifesaving team making a difference every day

Animal Friends and the Clinic Services Program enjoy a positive relationship with surrounding animal welfare agencies, local governmental agencies and veterinary clinics. The organization has been touted as one of the top sheltering facilities in the country and is dedicated to pursuing innovative solutions for community animal welfare issues.

To Apply:

Interested candidates should send a cover letter and resume to:
Carol Whaley, Director of Clinic Services
Animal Friends
562 Camp Horne Road, Building 2
Pittsburgh, PA 15237

Or, send an email to CWhaley@ThinkingOutsideTheCage.org. No phone calls, please.

 

Clinic Services Veterinary Technician

Supervisor:

Clinic Services Coordinator

Status:

Full-time
Hourly
Non-Exempt

Position Summary:

Animal Friends, Inc. in Pittsburgh, PA is a progressive 501(c)3. For more than 75 years, we have continually
set and raised the bar for humane programming in the Pittsburgh region.

Animal Friends’ Clinic Services program provides access to high-quality spay/neuter and primary veterinary care to pet owners experiencing financial and accessibility constraints. We are seeking a veterinary technician who enjoys and excels at being part of a team which provides high-quality, compassionate care primarily to dogs, cats and rabbits. This includes high-volume, high-quality spay/neuter, wellness care, vaccine services, dentals and other routine veterinary care. The successful candidate must have a passion for working with pets as well as providing education and resources to people, with a focus on underserved populations. This position requires a positive, outgoing personality and comfort working with diverse populations. The ability to offer care and education in a compassionate, nonjudgmental way is a must.

It is essential that the candidate have an outgoing, positive personality; excellent communication and organizational skills; computer knowledge; a sincere interest in serving both people and animals; and comfort working in a fast-paced team environment.

The candidate must support Animal Friends’ mission and goals and enhance and promote the programs and services of the organization.

Responsibilities:

Medical (80%)

  • Performing anesthetic monitoring during our high-quality, high-volume spay/neuter clinics including the use of isoflurane, injectable anesthesia, and performing drug calculations
  • Performing surgical preparation of patients including intubation, clipping and surgical scrub
  • Participating in our high-volume vaccine clinics including restraint, providing prescribed treatments to client-owned animals and client education to produce the proper wellness plan for each patient
  • Assisting veterinarians in medical procedures using proper restraint; including proper restraint for fractious patients
  • Performing routine diagnostics (radiographs, lab work, cytology, and more)
  • Maintaining cleanliness of the mobile surgical unit and in-house surgical suite as well as exam rooms and laboratory/pharmacy
  • Assisting with other related duties as requested

Customer Service (15%)

  • Communicating respectfully with clients and staff
  • Relaying important medical information about patients with goal of customer understanding
  • Counseling owners about end of life and other sensitive medical care decisions
  • Providing discharge instructions for patients and overseeing the dispensing of medications
  • Providing positive direction and feedback to veterinary technician students

Administrative/Other (5%)

  • Preparing medical records and performing client phone calls
  • Documenting all exam findings, test results, and treatment recommendations on medical record forms at direction of Veterinarian
  • Attending staff meetings
  • Other duties as assigned

The candidate also must be willing to work in a learning environment and provide support and training for
veterinary technician students.

Qualifications and Experience:

  • Two years of veterinary technician experience working with cats, dogs, and rabbits
  • Prefer a candidate who is a licensed veterinary technician in the state of Pennsylvania or one who is willing to obtain a PA license
  • Must have excellent work history and access to professional references
  • Must possess a valid Pennsylvania driver’s license and dependable transportation

Compensation and Benefits:

  • Animal Friends offers a competitive wage, a positive work environment, as well as:
  • Health, vision and dental benefits
  • Profit sharing retirement plan with employer contribution
  • Licensing expenses
  • Continuing education expenses
  • Paid time off – holidays, sick time, vacation, and your birthday
  • Free and confidential employee assistance program
  • No on-call responsibilities
  • One priceless adoption per year
  • Discount at our clinic and retail store
  • Being part of a lifesaving team making a difference every day!

To Apply:

Qualified and interested candidates should send a cover letter and resume to:
Carol Whaley, Director of Clinic Services
Animal Friends, 562 Camp Horne Road, Building 2, Pittsburgh, PA 15237
or email CWhaley@ThinkingOutisdeTheCage.org.

 

Admissions Counselor

Status:

Part time

Reports To:

Admissions & Foster Care Coordinator

Job Overview:

Admissions Counselors are a public face of Animal Friends, setting the tone for our clients’ experiences at the resource center. This position requires a person with flexibility and public relations augmented by a compassionate spirit. It is essential that the incumbent have communication and organizational skills, computer knowledge and a sincere interest in serving both people and animals. The candidate must also be knowledgeable about Animal Friends and enhance the programs and mission of the organization. Admissions counselors are responsible for managing daily flow of animals into our facility. Flow is the process by which we admit and medically clear and behaviorally clear animals to provide the shortest and smoothest route to the adoption floor and permanent homes.

Responsibilities:

  • The primary function of the Admissions Counselor is to assist the public in all phases of the admissions process.
  • Maintain daily working knowledge and understanding of the kennel population within the shelter and in foster in order to appropriately communicate current admissions needs to the public.
  • Professionally communicate admissions guidelines to all requests in a timely manner offering alternative resources when needed.
  • Maintain admissions applications. Assist in calling applicants to bring in animals as openings from adoptions occur.
  • Assist in organizing transfers from other shelters and animal control facilities by identifying our needs in regard to open spaces, kennel population and diversity.
  • Assists with the conducting of preliminary behavior assessments on animals seeking admission to Animal Friends in order to determine suitability and approval. Provides resources and referrals to the client if the animal is not able to be admitted.
  • In an effort to keep pets in homes, educate the public on proper animal handling techniques, basic medical care and behavior training options.
  • Support Foster Care program by sending foster animals into their foster homes and re-admitting animals from foster care as necessary.
  • Support Foster Care program by helping the Admissions and Foster Care Coordinator to identify animals requiring foster care, selecting appropriate foster homes, and contacting foster parents to request placement in their homes.
  • Maintaining contact with Animal Friends foster parents to ensure that they have all of the tools and supplies necessary to provide care for their fosters.
  • Keeping a good supply of foster tools that are needed in the Admissions office.
  • Support clients who have lost their pet or who have found a pet by providing information on other shelters, animal control facilities and websites whose goal is to reunite animals with their families.
  • Maintain the lost and found reports, following up with those posted on a regular basis.
  • Maintain all office supplies. Keep track of what is needed and when and turn all requests into reception in a timely manner.
  • Attend and contribute to morning meeting and flow when Admissions & Foster Care Coordinator is not in.
  • Compile daily records required by Animal Friends through use of Chameleon software.
  • Participate in training seminars, including animal handling and Open Paw, and other seminars as assigned.
  • Maintain a clean and organized environment including sweeping, mopping, and other light duties as needed or assigned.
  • Maintain a professional, courteous demeanor with clients, volunteers and employees at all times.

Qualifications:

  • High school diploma required and must be 18 years of age.
  • Previous customer service and/or public relations experience required.
  • Must be a team player but also able to handle difficult situations independently.
  • Must have animal handling experience.
  • Must have a basic knowledge of animal behavior issues and a general understanding of animal health-related concerns.
  • Must possess excellent communication skills, interpersonal skills, computer literacy, organizational ability and time management skills.
  • Must have access to dependable transportation and openness to local travel. Valid driver’s license preferred.
  • Must be able to work flexible hours, including weekends and some holidays.
  • Must be able to work special events including, but not limited to, Bark in the Park, Annual Animal Friends Telethon, New Year’s Eve Rescue, Liberation Day Rescue and Black Tie & Tails.
  • Must be able to push, pull, lift and/or carry up to 50 pounds. Shelter work can be physically demanding.
  • Must have a sincere interest in the work, programs and mission of Animal Friends, Inc.

To Apply:

Send your cover letter and resume to KPszenny@ThinkingOutsideTheCage.org. No phone calls, please.

Animal Friends is an Equal Opportunity Employer

 


Adoption Coordinator

Position Summary:

The Adoption Coordinator is responsible for overseeing of the placement department. The incumbent will manage all adoption counselors and the consumer experience. This position requires a person with flexibility and public relations augmented by a compassionate spirit. It is essential that the incumbent have communication and organizational skills, computer knowledge and a sincere interest in serving both people and animals. The candidate must also be knowledgeable about Animal Friends and enhance the programs and mission of the organization.

Essential Functions:

  • The primary function of the Adoption Coordinator is to oversee all phases of the adoption process within the placement department.
  • Establishes and oversee administrative procedures to meet objectives set by senior management.
  • Participate in the adoption process, including:
    • Proactively assisting prospective owners in the selection of animals while promoting animals to the adopting public;
    • Preparing adoption applications and contracts;
    • Advising new owners of Animal Friends’ contractual requirements, including medical care, lost pet procedures and change of address notification;
    • Contacting adopters to follow up with them following adoption and providing supportive resources and counseling as appropriate.
  • Educate the public on proper animal handling techniques, basic medical care and training options.
  • Maintain a familiarity with all shelter animals including animals available for adoption in foster care and also available for home-to-home placement.
  • Assist with off-site adoption events.
  • Writing appropriate animal bios.
  • Review shelter records to identify owners of lost pets.
  • Compile daily records required by Animal Friends through use of Chameleon software.
  • Participate in customer service and other seminars as assigned.
  • Maintain a clean and organized environment including sweeping, mopping, glass-cleaning and other light duties as assigned.
  • Maintain a professional, courteous demeanor with clients, volunteers and employees at all times.

Qualifications and Experience:

  • Associates Degree required and must be 18 years of age.
  • Two years direct animal related experience required
  • Previous customer service and/or public relations experience required.
  • Must be a team player but also able to handle difficult situations independently
  • Must have animal handling experience. Must be comfortable handling dogs, cats, and rabbits of varying size, age, breed, and temperament.
  • Must have a basic knowledge of animal behavior issues and a general understanding of animal health-related concerns.
  • Must possess excellent communication skills, interpersonal skills, computer literacy, organizational ability and time management skills.
  • Must have access to dependable transportation and openness to local travel. Valid driver’s license preferred.
  • Must be able to work flexible hours, including weekends and some holidays.
  • Must be able to work special events including, but not limited to, Bark in the Park, New Year’s Eve Rescue, Liberation Day Rescue and Black Tie & Tails.
  • Must have access to dependable transportation and openness to local travel
  • Valid driver’s license preferred
  • Flexible work availability preferred; organization is a 24hr operation, which may require individuals to work evenings, weekends, holidays and/or special events at times, including Black Tie & Tails
  • The physical demands for this job are as follows: Medium Work – Medium work is defined as lifting 50lbs maximum with frequent lifting and/or carrying of objects weighing up to 35lbs
  • Valid Pennsylvania Child Abuse, State Police, and FBI Fingerprint Clearances
  • Must have a sincere interest in the vision, mission, and culture of Animal Friends
  • Must meet essential functions within 60 days of hire

To Apply:

Send your cover letter and resume to CLucas@ThinkingOutsideTheCage.org. No phone calls, please.

Animal Friends is an Equal Opportunity Employer.

 


Administration/Database Coordinator

Department:

Administration

Supervisor:

Chief Financial Officer

Classification:

Non-Exempt

Direct Reports:

Administrative Assistants

Position Summary:

The Administration/Database Coordinator must be a highly motivated, organized, and detail-oriented person.  It is critical for this person to maintain the strict confidentiality of all privileged information and unbiased objectivity when working with staff.  He/she must be able to complete tasks in a timely manner and meet deadlines.  The Administration department interacts with every employee within the organization and has contact with volunteers and those outside of the organization.  As such, each member of our department has the opportunity to champion and reinforce a team-focused, supportive work environment and to provide excellent customer service to our internal clients, volunteers, and those from the public with whom we interact.  As a member of the Animal Friends team, it is the responsibility of the Administration/Database Coordinator to embrace, emulate, support, and carry out the organization’s vision, mission, and workplace culture.

Essential Functions:

Accounting/Development

  • Ensure that the QuickBooks and Raiser’s Edge NXT systems remain parallel, containing consistent data and coding
  • Verify daily that the Clover sync to QuickBooks executed completely and accurately, add classes to invoice items, and ensure that no new Clover categories appear in the Chart of Accounts
  • Record Payeezy transactions daily into QuickBooks
  • Process twice weekly, and more frequently during busy times, all cash and checks to be deposited that are received in the mail, from Development, from Clinic Services, and from Retail
  • Record monetary donations in QuickBooks and monetary and in-kind donations in Raiser’s Edge NXT
  • Initiate twice weekly sync of Luminate to Raiser’s Edge NXT
  • Provide update status report of QuickBooks to CFO every Monday morning
  • Provide weekly donor report to Development
  • Record all United Way giving, ensuring that donations are accurately coded between Therapets and Pets for Vets, in QuickBooks and Raiser’s Edge NXT
  • Record PNC corporate credit card purchase orders in QuickBooks
  • Reconcile monthly Clover back bucks and retail therapy bucks with QuickBooks and record the journal entries to charge the appropriate departments
  • Reconcile monthly the following accounts ending in: 1587, 9945, 4960, 1015, and undeposited funds
  • Record monthly journal entries for internal Retail discounts
  • Ensure the accuracy of data captured in QuickBooks during monthly closing process
  • Quarterly endowment portfolio mark-to-market
  • Assist with the annual audit, including but not limited to:
    • Reconcilement of Black Tie & Tails sponsors in QuickBooks and Raiser’s Edge NXT with the Black Tie & Tails program
  • Maintain constituent database within Raiser’s Edge NXT
  • Perform periodic, routine maintenance in Raiser’s Edge NXT
  • Be the resident Raiser’s Edge NXT subject matter expert in the functions within which he/she works
  • Perform other duties as needed

Reception

  • Oversee, train, and encourage the Reception staff
  • Ensure that the handling of incoming calls and the information disseminated by the Reception staff is efficient, compassionate, and accurate, recommending improvements when appropriate
  • Ensure Reception maintains a well populated and well-trained relief team
  • Manage the ordering (by coordinating with the Director of Retail Services), inventory, and distribution of the staff uniform pieces
  • Review and approve all office supply orders
  • Periodically evaluate if more cost-effective office supply alternatives exist

Qualifications and Experience:

  • Bachelor degree in Accounting preferred
  • At least 2 years of practical experience

Knowledge, Skills, and Abilities:

  • Must be able to methodically work through problems and formulate solutions independently
  • Must have integrity and operate in an ethical, transparent manner
  • Must be able to clearly articulate ideas orally and in writing

To Apply:

Send your cover letter and resume to Jason at JMoninger@ThinkingOutsideTheCage.org. No phone calls, please.