Do you want to work in a place where you can really make a difference?

See below for current job opportunities at Animal Friends. We offer an exciting, fast-paced work environment with an enthusiastic team of dedicated animal lovers. Animal Friends is an equal opportunity employer and gives equal consideration to all applicants for employment regardless of race, color, age, disability, creed, religion, national origin, sex, pregnancy, marital status, sexual orientation or any other legally protected status.

Don't forget! We depend on volunteers to do many different types of work at Animal Friends. Click here to become a volunteer!

 

Job Opportunities

Part-time Animal Caregiver

Part-time Clinic Services Veterinary Technician

Part-time Clinic Services Program Assistant 

Part-time Adoption Counselor

Part-time Retail Associate



Internships

Communications Intern (Voice)

Communications Intern (Visual)

Volunteer Department Intern

Individual & Foundation Giving Intern

Event Intern



 

Volunteer Department Intern 


Reports To:

Director of Volunteer Services
Volunteer Coordinators

Department:

Volunteer Center

Status:

Part Time (15-25 hours per week)
Unpaid Internship
May include weekends and evenings

Job Overview:

Animal Friends is a non-profit companion animal resource center serving the needs pets and people for 70 years. With over 3,000 active volunteers, Animal Friends has contributed over 2,000,000 hours of volunteer service to our shelter and community over the past 10 years at our Camp Horne Road facility.

The Volunteer Department Intern will gain first-hand experience in volunteer program planning, advertising, and implementation in a non-profit setting, including, but not limited to individual and day of service group volunteer opportunities.

Hands-on duties will include:

  • Assisting with developing marketing and advertising strategies for volunteer events and programs
  • Set up and tear down for volunteer functions
  • Assisting with volunteer fairs and day of service group programs
  • Assisting with directing and managing Day of Service volunteer programs and office assistance volunteers
  • Aide in event planning, decorating, and implementation

Administrative duties will include:

  • Update, input and compile data with Volgistics Volunteer Management System
  • Volunteer program research
  • Email and phone correspondence
  • Assist with other relevant duties as requested

The intern will be one of the onsite representatives and a contact person for volunteer questions and scheduling. He or she should be able to trouble shoot and problem solve efficiently, while maintaining composure around clients, donors, animals, and volunteers.

Relationships:

Reports directly to the Director of Volunteer Services and the Volunteer Coordinators.

Actively engages with various departments throughout Animal Friends.

Qualifications:

  • Must be over 18
  • Must have the ability to follow directions, work independently, and efficiently manage one’s time
  • Must possess excellent written and verbal communication skills
  • Must be willing to work (set up, run, tear down) Animal Friends volunteer programs when needed, in conjunction with the Volunteer Department team and volunteers
  • Must be comfortable working with and around shelter animals including, dogs, cats, and rabbits
  • Must have sincere interest in the vision and mission of the Animal Friends organization and be willing to comply with our culture statement
  • Must have access to reliable transportation to and from Animal Friends and be open to local travel
  • Computer literacy required with a working knowledge Microsoft Office Suite. Volgistics, and preferably Blackbaud.
  • May be working with materials of a confidential nature and must be able to maintain confidentiality of information

To Apply:

Please submit a cover letter, resume, and references to Michele Batiste, Director of Human Resources, at MBatiste@ThinkingOutsideTheCage.org. No phone calls please.


 

 

Animal Caregiver

Reports to:

Animal Wellness Coordinator and Animal Care Coordinator

Status:

Part-time
6 a.m.-2 p.m. | Fri., Sat. and Sun.

Hourly position

Job Overview:

The Animal Caregiver's primary duties involve direct care of the shelter animals. This care involves feeding of the animals and cleaning of the cages, as well as general cleaning of the entire shelter. Animal Caregivers are in direct contact with the public, volunteers and other shelter staff and thus a positive, friendly attitude and ability to work with others are essential components of this position. The candidate must also embrace the programs and mission of Animal Friends.

Responsibilities:

To care for the shelter’s animals, the Animal Caregiver will:

  • Keep cages clean at all times, scrubbing daily and disinfecting as directed.
  • Feed and water animals.
  • Keep work areas in the kennel clean and well-organized.
  • Exercise and walk animals as needed.

To assist in veterinary care of the shelter’s animals, the Animal Caregiver will:

  • Brush, bathe and treat animals for external parasites as needed at the medical department’s direction.
  • Collect stool and urine specimens as directed.
  • Report any behavioral or health problems to the medical department and/or behavior coordinator.
  • Assist in transporting animals to veterinary hospitals as needed.

To assist in building maintenance, the Animal Caregiver will:

  • Clean bathrooms.
  • Remove snow from the public sidewalks of the shelter and its property.
  • Do laundry.
  • Collect and bag garbage.
  • Perform routine maintenance tasks as directed.
  • Notify the Animal Care Coordinator when repairs are needed or supplies need to be reordered.

The Animal Caregiver will maintain a professional, courteous demeanor with customers, volunteers and staff at all times.

Qualifications:

  • High school diploma or GED required.
  • Must have access to dependable transportation and openness to local travel.
  • Valid driver’s license preferred.
  • Must be able to work flexible hours, including evenings, weekends and some holidays.
  • Must be able to work special events including, but not limited to, Bark in the Park and Black Tie & Tails.
  • Must be able to push, pull, lift and/or carry up to 50 pounds. Shelter work can be physically demanding.
  • Must have a sincere interest in the work, programs and mission of Animal Friends, Inc.

To Apply:

Please submit cover letter and resume to Michele Batiste, Director of Human Resources at MBatiste@ThinkingOutsideTheCage.org. No phone calls please.

 

 

Individual & Foundation Giving Intern

Reports To: 

Development Coordinator

Job Overview and Responsibility:

This intern will work closely with the Development Coordinator to assure the success of all Animal Friends fundraising efforts.

This role primarily focuses on database management using Raiser’s Edge as well as Foundation Relations, utilizing strong writing and storytelling to gain funding from foundations and trusts, both local and national.

Daily tasks will include but are not limited to:

  • New constituent entry and ongoing maintenance.
  • Gift entry.
  • General database clean-up.
  • Sending acknowledgment letters and renewals.
  • Assisting with Foundations Relations through research, proposals, letters of inquiry and reports.
  • Assisting with Individual Giving opportunities including memberships, cage sponsorships, memorial bricks, memorial garden, wedding favor donations and others.
Additionally, he/she will gain first-hand experience in fundraising by completing the following tasks:
  • Solicitation phone calls and email correspondence.
  • Filing paperwork and organizing supplies.
  • Miscellaneous office tasks.

Requirements and Qualifications: 

  • Must be 18 years or older.
  • Must be able to troubleshoot and problem solve effectively, while maintaining composure around clients, donors, animals and volunteers.
  • Ability to follow directions, work independently, and efficiently manage one’s time.
  • Excellent written and verbal communication skills.
  • Computer literacy required; working knowledge of Microsoft Office Suite; Raiser’s Edge experience preferred.
  • Must be comfortable soliciting and working with individuals and businesses.
  • Comfortable working with and around shelter animals - dogs, cats, rabbits.
  • Must be open to local travel and have access to reliable transportation to and from Animal Friends.
  • Must have sincere interest in the work, programs, and mission of Animal Friends.
  • Required to become an Animal Friends volunteer prior to start date. 

Term of Position: 

Fall 2017

No fewer than 10 weeks.

Hours TBD as needed for college credit (if applicable)

Compensation: 

Unpaid

Course credit (if applicable) 

To Apply: 

Please submit cover letter and resume to Michele Batiste, Director of Human Resources at MBatiste@ThinkingOutsideTheCage.org. No phone calls please.

 

 

 

Event Intern

Reports To:

Event Coordinators

Job Overview and Responsibility:

This intern will work closely with the Event Coordinators in preparation and staffing of events both on and off site.

Daily tasks may include:

  • Planning, coordination, supervision and implementation of events.
  • Conceptualizing and presenting ideas for new third party events.
  • Acting as a positive ambassador of the organization, promoting Animal Friends' mission, vision, culture and policies throughout the community.
Additionally, he/she will gain first-hand experience in fundraising by completing the following tasks:
  • Solicitation phone calls and email correspondence.
  • Filing paperwork and organizing supplies.
  • Miscellaneous office tasks.

Requirements and Qualifications:

  • Must have a flexible schedule, including being available on nights and weekends.
  • Must be open to local travel and have access to reliable transportation.
  • Must be 18 years or older.
  • Ability to follow directions, work independently and efficiently manage one’s time.
  • Must be able to troubleshoot and problem solve effectively, while maintaining composure around clients, donors, animals and volunteers.
  • Excellent written and verbal communication skills.
  • Must be comfortable soliciting and working with individuals and businesses.
  • Comfortable working with and around dogs, cats and rabbits.
  • Must have sincere interest in the work, programs, and mission of Animal Friends. 
  • Required to become an Animal Friends volunteer prior to start date.

Term of Position:

Spring 2018

Hours TBD as needed for college credit (if applicable)

Compensation:

Unpaid

Course credit (if applicable)

To Apply:

Please submit a cover letter and resume to Michele Batiste, Director of Human Resources at MBatiste@ThinkingOutsideTheCage.org. No phone calls please.

 

 

 

 

 



Clinic Services Veterinary Technician

Status:

Part-time
Hourly
Non-exempt

Job Overview:

The Clinic Services Veterinary Technician serves as an integral member of the Clinic Services team providing quality patient care through all facets of our clinic day. This position assists in the daily functioning of surgery, wellness and vaccine clinics.

The Clinic Services Veterinary Technician is responsible for providing high-quality and compassionate medical care for our on-site and mobile Low-Cost Spay/Neuter program, vaccine clinics and wellness appointments.

The Clinic Services Veterinary Technician must ensure a humane environment while providing client education about spay/neuter, vaccinations, and our standard of care protocols. 

It is essential that the incumbent have an outgoing, positive personality, excellent communication and organizational skills, computer knowledge, a sincere interest in serving both people and animals and comfort working in a fast-paced team environment. 

The candidate must support Animal Friends’ mission and goals and enhance and promote the programs and services of the organization.

Responsibilities:

Administrative Duties:

  • Preparing records, consent forms, etc.
  • Admitting patients for surgery and procedures.
  • Dispensing medications, pet foods, and supplies.
  • Filing records, Updating client/patient files.
  • Maintaining computer records/backups.
  • Performing client phone calls.

Technician Duties include:

  • Perform anesthetic monitoring during our high-quality high-volume spay/neuter clinics including the use of isoflurane, injectable anesthesia, and performing drug calculations.
  • Perform surgical preparation of patients including intubation, clipping and surgical scrub.
  • Provide proper handling of pharmaceuticals including, drawing up medications, proper logging of controlled substances and dispensing and/or administration of patient medications.
  • Provide comfort, diagnostic, surgical and nursing care to all patients.
  • Participate in our high-volume vaccine clinics including restraint, providing prescribed treatments to client-owned animals and client education to produce the proper wellness plan for each patient.
  • Taking accurate and appropriate patient history.
  • Reviewing vaccination records and preparing vaccines according to our vaccine protocol.
  • Assisting veterinarians in medical procedures using proper restraint; including proper restraint for fractious patients.
  • Maintaining and using medical equipment such as hematology machines, dental machine, x-ray machine and autoclave.
  • Performing routine laboratory procedures and analyses in hematology, microbiology, urinalysis, and serology.
  • Preparing samples for outside laboratory analysis.
  • Administering treatments and injections following the instructions of a veterinarian or a treatment form.
  • Initiating emergency procedures.
  • Maintaining pharmacy records, and controlled drug, anesthesia, fecal, FIV/FeLV, lyme, and heartworm test logs.
  • Taking radiographs, performing venipuncture, bandaging.
  • Taking vital signs of animals including temperature, pulse, and respiration.
  • Performing dental cleanings.
  • Performing and analyze skin and ear cytologies.
  • Performing catheterization: urinary and venous.
  • Educating clients based on veterinarian’s standard of care.
  • Discharging patients to owners following surgery/visit.
  • Completing ear cleanings, nail trims and anal gland expression.
  • Maintaining cleanliness of the mobile surgical unit and in-house surgical suite as well as exam rooms and laboratory/pharmacy.
  • Share responsibility of veterinary technician on-call cell phone.
  • Required of all technicians working at least 2 days per week on a regular basis.

Practice superlative customer service standards as determined by the organization with a focus on client education.

Support the daily operations of the shelter, specifically the Operation Department, as requested. This includes but is not limited to tasks associated with and participation at special events, specifically Bark in the Park and Black Tie & Tails.

Comply with applicable organization and program procedures and policies.

Assist with other related duties as requested.

Relationships:

Reports to the Clinic Services Veterinary Technician Team Leader.

Maintains close interdepartmental relationship with Medical Wellness as well as the other departments within the shelter.

Ensures open communication with Mobile Resource Center partner organizations.

General Qualification Requirements:

Education:

  • Associates Degree in Specialized Technology from an accredited school – Veterinary Technician Program.
  • A veterinary technician license in the State of Pennsylvania is preferred but not required.
  • Prior work experience in high-volume spay/neuter will be considered in place of degree.
  • Must have excellent work history and access to professional references.

Knowledge, Skills and Abilities:

  • Comprehensive understanding and experience with anesthetic monitoring and surgical prepping is required.
  • Basic knowledge of, and ability to learn and communicate general health, reproductive and spay/neuter information of companion animals (dogs, cats and rabbits).
  • Must be comfortable working with and around animals, particularly dogs, cats (including ferals) and rabbits.
  • Ability to restrain dogs of all sizes, cats (including ferals) and rabbits in a manner safe for both the animal and staff.
  • Ability to perform venipuncture, intubation and nursing skills in a fast-paced environment.
  • Ability to work a flexible schedule including weekend and evening hours both on the Mobile Resource Center and On-Site.
  • Must be able to follow verbal and/or written direction and respond positively to direction and supervision.
  • Ability to work in a highly collaborative, fast-paced environment with a commitment to developing long-term relationships with colleagues, clients, and community.
  • Ability to maintain a positive outlook and to work well in a collaborative environment.
  • Excellent communication and interpersonal skills with diverse populations and ability to provide excellent customer service.
  • Strong computer literacy, excellent time management and organizational skills are required.
  • Access to dependable transportation and open to local travel. Must possess a valid driver’s license.
  • Sincere interest in the work, program and mission of Animal Friends.
  • Ability to stand for long periods of time, assist in lifting large dogs, crates, carriers and feral cat traps.
  • Must have access to dependable transportation and openness to local travel. Valid driver’s license required.
  • Must be able to work organizational special events as required.
  • Must have a sincere interest in the work, program and mission of Animal Friends, Inc.

Physical:

  • The position requires the ability to stand for long periods of time, assist in lifting large dogs, crates, carriers and feral cat traps.
  • The candidate must be able to stoop, kneel, crouch or crawl, with or without accommodations. 

Animal Friends is an Equal Opportunity Employer.

To Apply:

Please submit a cover letter and resume to Michele Batiste, Director of Human Resources at MBatiste@ThinkingOutsideTheCage.org. No phone calls please.

 


 

Clinic Services Program Assistant – Reception

Reports To:

Clinic Services Coordinator 

Status:

Part-time
Hourly
Non-exempt 

Job Overview:

The Clinic Services Program Assistant – Reception is responsible for the coordination of all facets of Animal Friends’ Low-Cost Spay/Neuter program. The position assists in the daily operations of the program, such as client education about spay/neuter and feral cat colony management, data collection and reporting, phone contact, filing and paperwork completion. The Program Assistant – Reception is a strong public face of Animal Friends, setting the tone for our clients’ experiences at the Howard Ash Animal Wellness Center.

This position requires a person with flexibility, high energy and strong public relations augmented by a compassionate spirit. It is essential that the incumbent have an outgoing, positive personality, excellent communication and organizational skills, computer knowledge, a sincere interest in serving both people and animals and comfort working in a fast-paced team environment. Must be customer service savvy with a big-picture view of animal welfare and be very detail oriented. The candidate must also support Animal Friends’ mission and vision and enhance and promote the programs and services of the organization.

Responsibilities:

This position provides front-line customer service support for our Animal Wellness Center ensuring an efficient and friendly experience for our clientele. The incumbent must practice superlative customer service standards as determined by the organization, with a focus on client education.

Must provide prompt recognition to our on-site clients and delivery of service during Wellness appointments and vaccine clinic days. Must have the capability to multitask in a busy environment and provide support to clients both on-site and on the phone.

Provides critical education on timing of surgery, recognition of heat cycles, basic medical knowledge and the necessity of spay/neuter, vaccines and general wellness as directed by our Veterinarian of Clinic Services.

Provides support, including scheduling and discharge, for wellness appointments.

These functions require excellent communication skills, as it is critical to convey important medical directions necessary for proper care.

Ability to physically lift and transport animals in carriers and traps as well as ability to handle dogs on leash is required.

Ensures successful accomplishment of yearly program goals through timely and efficient scheduling with a sense of urgency and identification of those in need of wellness services.

Maintains current knowledge on needs and requirements of local veterinary practices (community), geographic distribution of clinics and neighborhoods (community and mobile), upcoming in-house events (on-site), and basic medical knowledge.

Supports Clinic Services high-volume vaccine clinics both on-site and in the community through data entry, engagement and education of clients, restraint of pets, and collection of funds and scheduling of appointments.

Supports the shelter functioning as requested. This includes but is not limited to tasks associated with and participation at special events, all staff trainings, and daily events such as morning briefings.

Complies with applicable organization and program procedures and policies.

Assists with other program related duties as requested.

General Qualification Requirements:

Experience and Training:

Must have experience in the area of reception, administration and customer service.

Must have excellent work history and access to professional references.

Education:

High school diploma or GED required. Post-secondary education is preferred, equivalent work experience will be considered.

Knowledge, Skills, Abilities:

Basic knowledge of, and ability to learn and communicate general health, reproductive and spay/neuter information of companion animals including cats, dogs and rabbits.

Willingness to learn or experience in performing basic veterinary technician duties such as but not limited to weighing and restraining.

Ability to work a fixed schedule (2-6 p.m. 5 days a week); regular weekend hours required.

Excellent communication and interpersonal skills with diverse populations and the ability to engage in judgment-free and open-minded thinking.

Computer literacy, organizational ability, teamwork and time management skills required.

Must be able to follow verbal and/or written direction and respond positively to direction and supervision.

Must be comfortable working with and around animals, particularly dogs, cats (including feral cats) and rabbits.

Must be able to handle animals while placing into cages or carriers.

Must be able to walk, bend, stand and lift up to 40 pounds.

Must have access to dependable transportation and openness to local travel. Valid driver’s license preferred.

Must be able to work organizational special events as required.

Must have a sincere interest in the work, program and mission of Animal Friends, Inc.

To Apply:

Please submit a cover letter and resume to Michele Batiste, Director of Human Resources at MBatiste@ThinkingOutsideTheCage.org. No phone calls please.


 

 

Communications Intern (Visual)

Reports To:

Communications Coordinator

Status:

Part-time (approximately 12 hours per week)
Minimum term of 6 weeks

Compensation:

Unpaid
Course credit (student must provide necessary paperwork)

Job Description:

The Communications Intern (Voice) will work alongside the Communications team to handle project overflow. This may include but is not limited to:

  • Updating branded material such as fliers, posters, brochures and certificates.
  • Developing and implementing promotional campaigns to spread awareness of the programs and services at Animal Friends.
  • Preparing promotional materials (cutting, laminating, folding, etc.).
  • Organizing and maintaining photo database.
  • Photography of Animal Friends’ residents, programs and events.

Qualifications:

A qualified candidate for the Communications Internship must have a sincere interest in the mission of Animal Friends and must be:

  • A college student or college graduate.
  • Pursuing a degree in Graphic Design or a related field.
  • Proficient in Adobe Illustrator and Photoshop.
  • Proficient in Microsoft Office.
  • Photography experience preferred.
  • Experienced with and willing to handle animals.
  • Willing to attend animal handling training sessions at the start of the internship to learn Animal Friends’ policies and procedures.
  • Have access to reliable transportation.

To Apply:

Qualified and interested candidates – please send a cover letter and resume to Michele Batiste, Director of Human Resources, at MBatiste@ThinkingOutsideTheCage.org. No phone calls, please.
 

 

 

 

Communications Intern (Voice)

Reports To:

Communications Coordinator

Status:

Part-time (approximately 12 hours per week)
Minimum term of 6 weeks

Compensation:

Unpaid
Course credit (student must provide necessary paperwork)

Job Description:

The Communications Intern (Voice) will work alongside the Communications team to handle project overflow. This may include but is not limited to:

  • Producing and sending press releases.
  • Assisting with website updates.
  • Proofreading and editing internal and external communications materials.
  • Writing and editing biographies for adoptable animals.
  • Researching and writing educational content for blog posts.
  • Assisting with social media postings.
  • Preparing promotional materials (cutting, laminating, folding, etc.).
  • Developing and implementing promotional campaigns to spread awareness of the programs and services at Animal Friends.

Qualifications:

A qualified candidate for the Communications Internship must have a sincere interest in the mission of Animal Friends and must be:

  • A college student or college graduate.
  • Pursuing a degree in Creative Writing, Communications, Marketing, Public Relations, Journalism or a related field.
  • Experienced in social media management (Facebook, Twitter, Instagram, Snapchat, etc.).
  • Proficient in Microsoft Office.
  • Experience with content management systems preferred.
  • Experienced with and willing to handle animals.
  • Willing to attend animal handling training sessions at the start of the internship to learn Animal Friends’ policies and procedures.
  • Have access to reliable transportation.

To Apply:

Qualified and interested candidates – please send a cover letter and resume to Michele Batiste, Director of Human Resources, at MBatiste@ThinkingOutsideTheCage.org. No phone calls, please.

 

 

 

Adoption Counselor

Reports To:

Adoption Coordinator

Status:

Part-time

Job Overview:

Adoption Counselors are one of the most public faces of Animal Friends, setting the tone for our clients’ experiences at our Resource Center. This position requires a person with flexibility and public relations augmented by a compassionate spirit. It is essential that the incumbent have communication and organizational skills, computer knowledge and a sincere interest in serving both people and animals. The candidate must also be knowledgeable about Animal Friends and enhance the programs and mission of the organization.

Job Description:

The primary function of the Adoption Counselor is to assist the public in all phases of the adoption process.

Participate in the adoption process, including:

  1. Proactively assisting prospective owners in the selection of animals while promoting animals to the adopting public.
  2. Preparing adoption applications and contracts.
  3. Advising new owners of Animal Friends’ contractual requirements including medical care, lost pet procedures and change of address notification.
  4. Contacting adopters to follow up with them following adoption and providing supportive resources and counseling as appropriate.

Educate the public on proper animal handling techniques, basic medical care and training options.

Maintain a familiarity with all shelter animals including animals available for adoption in foster care and also available for home-to-home placement.

Assist with off-site adoption events.

Preparing adoptable animal bios for publication.

Serving as a point person for the Adoptions Department and performing all duties therein.

Overseeing the VCA sign-up sheets and database. Ensuring the information is correct, complete and communicated appropriately.

Serving as the liaison for pet-assisted therapy. This includes communication with Behavior staff for animal selections, communication with volunteers and gathering follow-up information for documentation.

Assisting in the planning and preparation of adoption events.

Review shelter records to identify owners of lost pets.

Compile daily records required by Animal Friends through use of Chameleon software.

Participate in customer service and other seminars as assigned.

Maintain a clean and organized environment including sweeping, mopping, glass cleaning and other light duties as assigned.

Maintain a professional, courteous demeanor with clients, volunteers and other employees at all times.

Relationships:

Actively engages with Animal Care and Enrichment, Medical Wellness, Admissions and Foster and Behavioral Wellness Departments.

Works closely with Volunteer Services Department and volunteers.

Qualifications:

High school diploma required, must be 18 years or older.

Previous customer service and/or public relations experience required.

Must be a team player but also able to handle difficult situations independently.

Must have animal handling experience and be comfortable handling dogs, cats and rabbits of varying size, age, breed and temperament.

Must have a basic knowledge of animal behavior issues and a general understanding of animal health-related concerns.

Must possess excellent communication skills, interpersonal skills, computer literacy, organizational ability and time management skills.

Must have access to dependable transportation and openness to local travel. Valid driver’s license preferred.

Must be able to work flexible hours, including weekends and some holidays.

Must be able to work special events including, but not limited to, Bark in the Park, New Year’s Eve Rescue, Liberation Day Rescue and Black Tie & Tails.

Must be able to push, pull, lift and/or carry up to 50 lbs. Shelter work can be physically demanding.

Must have a sincere interest in the work, programs and mission of Animal Friends, Inc.


To Apply:

Please send a cover letter and resume to Michele Batiste, Director of Human Resources, at MBatiste@ThinkingOutsideTheCage.org. No phone calls, please.

 

 

 

 

Retail Associate

Reports To:

Retail Coordinator


Status:

Part time
16 hours per week
4-hour weekday shifts
7-hour weekend shifts
Days and times may vary

 

Job Overview:

The Retail Associate is the face of the Retail Store and the final step in the adoption process. Retail Associates must have excellent customer service skills in order to ensure customers have a positive shopping experience. Responsibilities include but are not limited to managing inventory, restocking items, organizing products on the store floor and handling money at the register. The Retail Store serves as a location for donations and is also the conclusion of the adoption process. For this reason, it is essential to the success of Animal Friends that the Retail Associate works cooperatively with all departments within the organization.

 

Responsibilities:

The Retail Associate's primary responsibilities include:

  • Assisting customers as they enter the Retail Store.
  • Managing inventory.
  • Restocking merchandise.
  • Organizing products on the store floor.
  • Handling money at the register.
  • Processing donations.
  • Conducting the conclusion of the adoption process.


Personal Characteristics:

  • Accountability Ability to accept responsibility and account for his/her actions.
  • Accuracy Ability to perform work accurately and thoroughly.
  • Active Listening  Ability to actively attend to, convey and understand the comments and questions of others.
  • Autonomy Ability to work independently with minimal supervision.
  • Customer-Oriented Ability to take care of the customers’ needs while following company procedures.
  • Detail-Oriented Ability to pay attention to the specific details of a project or task.
  • Friendly Ability to exhibit a cheerful demeanor toward others.
  • Organized Possessing the trait of being organized or following a systematic method of performing a task.
  • Sales Ability Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service or idea.
  • Time Management Ability to utilize the available time to organize and complete work within given deadline.


Education:

High School Diploma or GED required.

 

Skills and Experience:

Minimum 1 year of retail experience.
Windows / Microsoft Office
Cash register
Proficient in current technology/computer skills.

 

Physical Requirements:

Light work Exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg control requires exertion of forces greater than that of sedentary work and if the worker sits most of the time, the job is considered light work.

Environmental Conditions

  • The worker is exposed to infectious diseases (human and animal).
  • The worker is not substantially exposed to adverse environmental conditions (as in typical office or administrative work).

Animal Friends is an equal opportunity employer. It is policy that all individuals are entitled to equal employment opportunity regardless of race, color, religion, sex, national origin, age or disability, as required by state and federal law. Animal Friends is committed to this policy. All appropriate steps are taken to ensure equal opportunity in employment with respect to all personnel actions, including, but not limited to: recruiting, hiring, compensation, benefits, education and promotion/advancement opportunities

 

To Apply:

Please send a cover letter and resume to Michele Batiste, Director of Human Resources, at MBatiste@ThinkingOutsideTheCage.org. No phone calls, please.

 

Job Opportunities

Animal Friends

Caryl Gates Gluck Resource Center
562 Camp Horne Road | Pittsburgh, PA 15237
Phone: 412.847.7000 | Fax: 412.847.7001
speak@ThinkingOutsideTheCage.org
M-F 11 a.m.-7 p.m. | S/S 10 a.m.-5 p.m.

Copyright 2015 Animal Friends Inc.