Do you want to work in a place where you can really make a difference?

See below for current job opportunities at Animal Friends. We offer an exciting, fast-paced work environment with an enthusiastic team of dedicated animal lovers. Animal Friends is an equal opportunity employer and gives equal consideration to all applicants for employment regardless of race, color, age, disability, creed, religion, national origin, sex, pregnancy, marital status, sexual orientation or any other legally protected status.

Don't forget! We depend on volunteers to do many different types of work at Animal Friends. Click here to become a volunteer!

 

Job Opportunities


Internships


 

 

Volunteer Department Intern 

Reports To:

Director of Volunteer Services
Volunteer Coordinators

Department:

Volunteer Center

Status:

Part Time (15-25 hours per week)
Unpaid Internship
May include weekends and evenings

Job Overview:

Animal Friends is a non-profit companion animal resource center serving the needs pets and people for 70 years. With over 3,000 active volunteers, Animal Friends has contributed over 2,000,000 hours of volunteer service to our shelter and community over the past 10 years at our Camp Horne Road facility.

The Volunteer Department Intern will gain first-hand experience in volunteer program planning, advertising, and implementation in a non-profit setting, including, but not limited to individual and day of service group volunteer opportunities.

Hands-on duties will include:

  • Assisting with developing marketing and advertising strategies for volunteer events and programs
  • Set up and tear down for volunteer functions
  • Assisting with volunteer fairs and day of service group programs
  • Assisting with directing and managing Day of Service volunteer programs and office assistance volunteers
  • Aide in event planning, decorating, and implementation

Administrative duties will include:

  • Update, input and compile data with Volgistics Volunteer Management System
  • Volunteer program research
  • Email and phone correspondence
  • Assist with other relevant duties as requested

The intern will be one of the onsite representatives and a contact person for volunteer questions and scheduling. He or she should be able to trouble shoot and problem solve efficiently, while maintaining composure around clients, donors, animals, and volunteers.

Relationships:

Reports directly to the Director of Volunteer Services and the Volunteer Coordinators.

Actively engages with various departments throughout Animal Friends.

Qualifications:

  • Must be over 18
  • Must have the ability to follow directions, work independently, and efficiently manage one’s time
  • Must possess excellent written and verbal communication skills
  • Must be willing to work (set up, run, tear down) Animal Friends volunteer programs when needed, in conjunction with the Volunteer Department team and volunteers
  • Must be comfortable working with and around shelter animals including, dogs, cats, and rabbits
  • Must have sincere interest in the vision and mission of the Animal Friends organization and be willing to comply with our culture statement
  • Must have access to reliable transportation to and from Animal Friends and be open to local travel
  • Computer literacy required with a working knowledge Microsoft Office Suite. Volgistics, and preferably Blackbaud.
  • May be working with materials of a confidential nature and must be able to maintain confidentiality of information

To Apply:

Please submit a cover letter and resume to Ashley Rieser, Director of Volunteer Services at ARieser@ThinkingOutsideTheCage.org. No phone calls, please.


 

 

Animal Caregiver

Reports to:

Animal Wellness Coordinator and Animal Care Coordinator

Status:

Part-time
6 a.m.-2 p.m. | Fri., Sat. and Sun.

Hourly position

Job Overview:

The Animal Caregiver's primary duties involve direct care of the shelter animals. This care involves feeding of the animals and cleaning of the cages, as well as general cleaning of the entire shelter. Animal Caregivers are in direct contact with the public, volunteers and other shelter staff and thus a positive, friendly attitude and ability to work with others are essential components of this position. The candidate must also embrace the programs and mission of Animal Friends.

Responsibilities:

To care for the shelter’s animals, the Animal Caregiver will:

  • Keep cages clean at all times, scrubbing daily and disinfecting as directed.
  • Feed and water animals.
  • Keep work areas in the kennel clean and well-organized.
  • Exercise and walk animals as needed.

To assist in veterinary care of the shelter’s animals, the Animal Caregiver will:

  • Brush, bathe and treat animals for external parasites as needed at the medical department’s direction.
  • Collect stool and urine specimens as directed.
  • Report any behavioral or health problems to the medical department and/or behavior coordinator.
  • Assist in transporting animals to veterinary hospitals as needed.

To assist in building maintenance, the Animal Caregiver will:

  • Clean bathrooms.
  • Remove snow from the public sidewalks of the shelter and its property.
  • Do laundry.
  • Collect and bag garbage.
  • Perform routine maintenance tasks as directed.
  • Notify the Animal Care Coordinator when repairs are needed or supplies need to be reordered.

The Animal Caregiver will maintain a professional, courteous demeanor with customers, volunteers and staff at all times.

Qualifications:

  • High school diploma or GED required.
  • Must have access to dependable transportation and openness to local travel.
  • Valid driver’s license preferred.
  • Must be able to work flexible hours, including evenings, weekends and some holidays.
  • Must be able to work special events including, but not limited to, Bark in the Park and Black Tie & Tails.
  • Must be able to push, pull, lift and/or carry up to 50 pounds. Shelter work can be physically demanding.
  • Must have a sincere interest in the work, programs and mission of Animal Friends, Inc.

To Apply:

Please submit cover letter and resume to Shalyse Bolash, Animal Care Coordinator at SBolash@ThinkingOutsideTheCage.org. No phone calls, please.

 


 

Event Intern

Reports To:

Event Coordinators

Job Overview and Responsibility:

This intern will work closely with the Event Coordinators in preparation and staffing of events both on and off site.

Daily tasks may include:

  • Planning, coordination, supervision and implementation of events.
  • Conceptualizing and presenting ideas for new third party events.
  • Acting as a positive ambassador of the organization, promoting Animal Friends' mission, vision, culture and policies throughout the community.
Additionally, he/she will gain first-hand experience in fundraising by completing the following tasks:
  • Solicitation phone calls and email correspondence.
  • Filing paperwork and organizing supplies.
  • Miscellaneous office tasks.

Requirements and Qualifications:

  • Must have a flexible schedule, including being available on nights and weekends.
  • Must be open to local travel and have access to reliable transportation.
  • Must be 18 years or older.
  • Ability to follow directions, work independently and efficiently manage one’s time.
  • Must be able to troubleshoot and problem solve effectively, while maintaining composure around clients, donors, animals and volunteers.
  • Excellent written and verbal communication skills.
  • Must be comfortable soliciting and working with individuals and businesses.
  • Comfortable working with and around dogs, cats and rabbits.
  • Must have sincere interest in the work, programs, and mission of Animal Friends. 
  • Required to become an Animal Friends volunteer prior to start date.

Term of Position:

Spring 2018

Hours TBD as needed for college credit (if applicable)

Compensation:

Unpaid

Course credit (if applicable)

To Apply:

Please submit a cover letter and resume to Heather Dougherty, Director of Events & Corporate Giving at HDougherty@ThinkingOutsideTheCage.org. No phone calls, please.

 

 


 

 

Clinic Services Veterinary Technician

Reports To:

Clinic Services Veterinary Technician Team Leader
Veterinarians of Clinic Services

 

Status:

Part-time
Hourly
Non-exempt

 

Job Overview:

The Clinic Services Veterinary Technician serves as an integral member of the Clinic Services team providing quality patient care through all facets of our clinic day. This position assists in the daily functioning of surgery, wellness and vaccine clinics.

The Clinic Services Veterinary Technician is responsible for providing high-quality and compassionate medical care for our on-site and mobile Low-Cost Spay/Neuter program, vaccine clinics and wellness appointments.

The Clinic Services Veterinary Technician must ensure a humane environment while providing client education about spay/neuter, vaccinations and our standard of care protocols. 

It is essential that the incumbent have an outgoing and positive personality, excellent communication and organizational skills, computer knowledge, a sincere interest in serving both people and animals and comfort working in a fast-paced team environment. The candidate must support Animal Friends’ mission and goals and enhance and promote the programs and services of the organization.

 

Responsibilities:

Administrative duties include:

  • Preparing records, consent forms, etc.
  • Admitting patients for surgery and procedures.
  • Dispensing medications, pet foods and supplies.
  • Filing records and updating client/patient files.
  • Maintaining computer records/backups.
  • Performing client phone calls.

Technician Duties include:

  • Perform anesthetic monitoring during our high-quality high-volume spay/neuter clinics including the use of isoflurane, injectable anesthesia and performing drug calculations.
  • Perform surgical preparation of patients including intubation, clipping and surgical scrub.
  • Provide proper handling of pharmaceuticals including, drawing up medications, proper logging of controlled substances and dispensing and/or administration of patient medications.
  • Provide comfort, diagnostic, surgical and nursing care to all patients.
  • Participate in our high-volume vaccine clinics including restraint, providing prescribed treatments to client-owned animals and client education to produce the proper wellness plan for each patient.
  • Taking accurate and appropriate patient history.
  • Reviewing vaccination records and preparing vaccines according to our vaccine protocol.
  • Assisting veterinarians in medical procedures using proper restraint, including proper restraint for fractious patients.
  • Maintaining and using medical equipment such as hematology machines, dental machine, x-ray machine and autoclave.
  • Performing routine laboratory procedures and analyses in hematology, microbiology, urinalysis, and serology.
  • Preparing samples for outside laboratory analysis.
  • Administering treatments and injections following the instructions of a veterinarian or a treatment form.
  • Initiating emergency procedures.
  • Maintaining pharmacy records, and controlled drug, anesthesia, fecal, FIV/FeLV, lyme, and heartworm test logs.
  • Taking radiographs, performing venipuncture, bandaging.
  • Taking vital signs of animals including temperature, pulse, and respiration.
  • Performing dental cleanings.
  • Performing and analyze skin and ear cytologies.
  • Performing catheterization: urinary and venous.
  • Educating clients based on veterinarian’s standard of care.
  • Discharging patients to owners following surgery/visit.
  • Completing ear cleanings, nail trims and anal gland expression.
  • Maintaining cleanliness of the mobile surgical unit and in-house surgical suite as well as exam rooms and laboratory/pharmacy.
  • Share responsibility of veterinary technician on-call cell phone. Required of all technicians working at least 2 days per week on a regular basis.

Practice superlative customer service standards as determined by the organization with a focus on client education.

Support the daily operations of the shelter, specifically the Operation Department, as requested. This includes but is not limited to tasks associated with and participation at special events, specifically Bark in the Park and Black Tie & Tails.

Comply with applicable organization and program procedures and policies.

Assist with other related duties as requested.

 

Relationships:

Reports to the Clinic Services Veterinary Technician Team Leader.

Maintains close interdepartmental relationship with Medical Wellness as well as the other departments within the shelter.

Ensures open communication with Mobile Resource Center partner organizations.

 

Qualifications:

Education:

  • Associates Degree in Specialized Technology from an accredited school or Veterinary Technician Program.
  • A veterinary technician license in the State of Pennsylvania is preferred but not required.
    Prior work experience in high-volume spay/neuter will be considered in place of degree.

Must have excellent work history and access to professional references.

Knowledge, Skills, Abilities:

  • Comprehensive understanding and experience with anesthetic monitoring and surgical prepping is required.
  • Basic knowledge of, and ability to learn and communicate general health, reproductive and spay/neuter information of companion animals (dogs, cats and rabbits).
  • Must be comfortable working with and around animals, particularly dogs, cats (including ferals) and rabbits.
  • Ability to restrain dogs of all sizes, cats (including ferals) and rabbits in a manner safe for both the animal and staff.
  • Ability to perform venipuncture, intubation and nursing skills in a fast-paced environment.
  • Ability to work a flexible schedule including weekend and evening hours both on the Mobile Resource Center and on-site.
  • Must be able to follow verbal and/or written direction and respond positively to direction and supervision.
  • Ability to work in a highly collaborative, fast-paced environment with a commitment to developing long-term relationships with colleagues, clients, and community.
  • Ability to maintain a positive outlook and to work well in a collaborative environment.
  • Excellent communication and interpersonal skills with diverse populations and ability to provide excellent customer service.
  • Strong computer literacy, excellent time management and organizational skills are required.
  • Access to dependable transportation and open to local travel. Must possess a valid Pennsylvania driver’s license.
  • Sincere interest in the work, program and mission of Animal Friends.
  • Ability to stand for long periods of time, assist in lifting large dogs, crates, carriers and feral cat traps.
  • Must have access to dependable transportation and openness to local travel. Valid driver’s license required.
  • Must be able to work organizational special events as required.
  • Must have a sincere interest in the work, program and mission of Animal Friends, Inc.

Physical:

  • The position requires the ability to stand for long periods of time, assist in lifting large dogs, crates, carriers and feral cat traps.
  • The candidate must be able to stoop, kneel, crouch or crawl.


To Apply:

Please send a cover letter and resume to Carol Whaley, Director of Clinic Services at CWhaley@ThinkingOutsideTheCage.org. No phone calls, please.


 


Clinic Services Veterinarian

Reports To:

Veterinarian of Clinic Services and Director of Clinic Services

Status:

Part-time
Hourly
Non-exempt

Job Overview:

Animal Friends, Pittsburgh’s premiere, progressive Companion Animal Resource Center, seeks an energetic, compassionate, knowledgeable and progressive veterinarian. The incumbent must be an advocate for the health and well-being of community pets, shelter animals and feral cats.

The successful candidate must have a passion for working with people and pets, with a focus on underserved populations. This position requires an outgoing personality and comfort working with diverse populations. The ability to offer education and care in a compassionate, nonjudgmental way is a must.

Animal Friends’ Clinic Services Program consists of three core components each uniquely designed to support a targeted population by offering pets high-quality, low-cost spay/neuter, vaccines and wellness services. The components include our Animal Wellness Center Program offering spay/neuter, vaccine and wellness services; our Mobile Program supporting small, rural shelters and community groups where access to low-cost spay/neuter services is limited; and our Community Program partnering with local veterinary clinics to provide subsidized spay/neuter options for clients in their communities.

As a regional leader in high-quality, high-volume spay/neuter, our program has altered over 73,000 companion animals and feral cats since 2009. Last year, our program provided over 21,000 vaccines and related services. With the opening of the Howard Ash Animal Wellness Center in 2017, we are positioned to increase our annual spay/neuter numbers as well as meet the need for affordable, accessible wellness services for underserved pet owners.


Job Functions:

The Clinic Services Veterinarian assists in ensuring that our program meets the needs of underserved communities by providing high-quality, high-volume (HQHV) spay/neuter surgeries, vaccinations, and basic wellness services through our spay/neuter program at the Animal Wellness Center and on the Mobile Resource Center. The Veterinarian also provides support at high-volume vaccination clinics at the Animal Wellness Center and in the community during summer vaccine clinics and Animal Friends for Life outreach initiatives.

The animal population focus at our Wellness Center is shelter, owned and feral cats as well as shelter and owned dogs. Our Mobile clinic supports shelter, owned and feral cats. Other duties include, but are not limited to, physical examination of animals, diagnosing of disease, and monitoring of patients.

The Clinic Services Veterinary is supported by a well-trained technician team as well as administrative staff. The primary responsibilities of this position are:

  • To perform high-quality, high-volume spay/neuter surgery according to the standards set forth by the Association of Shelter Veterinarians’ Spay-Neuter Task Force in “The Association of Shelter Veterinarians Veterinary Medical Care Guidelines for Spay-Neuter Programs” (JAVMA, Vol 233, No. 1, July 1, 2008) and under the leadership and guidance of the Veterinarian of Clinic Services.
  • To provide vaccines during surgery and at high-volume vaccine clinics both at the Animal Wellness Center and in the Community.
  • To perform Wellness Exam Appointments at the Animal Wellness Center.

In addition, the position will require a clinician who is capable of “thinking outside the box” when providing care for pets through our Animal Friends for Life Initiative as well as our other surgical patients with conditions manageable through our current capabilities. It is our responsibility to give the best care to each patient while they are with us.

The candidate must be a positive ambassador for the organization and act as a mentor in guiding staff to work to the best of their abilities.

Relationships:

Reports to the Veterinarian of Clinic Services and Director of Clinic Services.

Maintains close interdepartmental relationship with the Medical Wellness team as well as other departments within the shelter.

Provides direction to Veterinary Technician staff and volunteers during surgery, vaccine and wellness appointments.

Willingness to work in a learning environment and provide support and training for veterinary and veterinary technician students.

Qualifications:

Experience and Training

The ability to perform or the willingness to acquire the skills to perform at least 30-35 surgeries per clinic.

The candidate must also possess a strong background in clinical skills, a high level of professionalism and the willingness to treat both medically and/or surgically minor illness/disease and minor wounds/trauma.

The position requires a current license to practice veterinary medicine in Pennsylvania and a valid driver’s license.

Education

The position requires a DVM or equivalent.

Knowledge, Skills and Abilities

Ability and willingness to follow professional direction from the Veterinarian of Clinic Services and the Director of Clinic Services.

Ability to work with people of various backgrounds including underserved communities.

Ability to compassionately and skillfully restrain dogs (of all sizes), cats (including ferals) and rabbits.

Ability to perform spay/neuter surgery on dogs, cats and rabbits.

Ability to work in a highly collaborative, fast-paced environment with a commitment to developing long-term relationships with colleagues, clients, and community.

Ability to maintain a positive outlook and to work well in a collaborative environment.

Ability to follow verbal and/or written direction and respond positively to direction and supervision.

Excellent communication and interpersonal skills with diverse populations and ability to provide excellent customer service.

Strong computer literacy, excellent time management and organizational skills are required.

Access to dependable transportation and open to local travel. Must possess a valid Pennsylvania driver’s license.

Sincere interest in the work, programs and mission of Animal Friends.

Physical

The position requires the ability to stand for long periods of time, assist in lifting large dogs, crates, carriers and feral cat traps. The candidate must be able to kneel, stoop, crouch and crawl.

As well, it requires the dexterity to perform high-quality, high-volume spay/neuter surgeries, and the stamina to be on your feet for long periods of time.

Compensation:

Animal Friends offers a competitive wage, a positive work environment as well as staff discounts at our clinic and retail store.

Animal Friends and the Clinic Services Program enjoy a positive relationship with surrounding animal welfare agencies, local governmental agencies and veterinary clinics. The organization has been touted as one of the top sheltering facilities in the country and is dedicated to pursuing innovative solutions for community animal welfare issues.

To Apply: 

Please send a cover letter and resume to Carol Whaley, Director of Clinic Services at CWhaley@ThinkingOutsideTheCage.org. No phone calls, please.


 

 


Maintenance/Custodial Assistant

Reports To:

Senior Maintenance Coordinator

Department:

Maintenance

Status:

Part-time
Hourly
Non-exempt
24-28 hours per week

Job Overview:

Animal Friends is seeking a highly motivated, organized and detail-oriented person to support our maintenance department. This position is primarily responsible for the overall appearance, cleanliness and general maintenance of the facilities, equipment and grounds.

The Maintenance Department interacts with every department within the organization. As such, each member of the department has the opportunity to champion and reinforce team-focused and supportive work. As a member of the Animal Friends team, it is the responsibility of the Maintenance/Custodial Assistant to embrace, emulate, support and carry out the organization’s vision, mission and workplace culture.

The Maintenance/Custodial Assistant duties include, but are not limited to:

Maintenance:

  • painting
  • carpentry
  • electrical
  • plumbing
  • HVAC
  • preventive maintenance and minor repairs of vehicles and other equipment
  • troubleshooting and solving maintenance issues

Custodial:

  • basic cleaning
  • mopping
  • sweeping
  • dusting
  • floor stripping and buffing
  • trash removal
  • window washing
  • cleaning bathrooms
  • setting up and tearing down for various activities
  • cutting grass
  • weed control
  • outdoor plant care
  • cleaning sidewalks and patios
  • snow removal

Other:

  • keeping track of supply inventory
  • stocking of supplies
  • assisting with deliveries and pick-ups
  • assisting with special projects
  • other tasks as needed


Qualifications:

  • Must be organized, detail oriented and self-motivated with strong interpersonal and problem-solving skills
  • High school diploma or general equivalency diploma (GED)
  • Maintenance/Custodial experience preferred
  • Must have access to dependable transportation and openness to local travel
  • Must have a valid driver’s license and a satisfactory driving record in order to be covered under our insurance as an authorized driver
  • Must possess strength, stamina and mobility to perform required physical work
  • Must be proficient in use of various hand tools and power tools
  • Must have excellent work history, time management skills and a team-focused approach, including the ability to work well with and take direction from others
  • Must be able to pass federal and state criminal background checks and child abuse history clearance
  • Must be able to work in a support capacity for all primary fundraising activities, including but not limited to, Black Tie & Tails and Bark in the Park
  • Must be able to attend quarterly all-staff training and other mandatory attendance days
  • Must be able to work flexible shifts, days of the week and holidays as needed. Animal Friends is a 24/7 operation.
  • Must be comfortable working with or around our dogs, cats and rabbits.
  • Must have a sincere interest in the vision, mission and culture of Animal Friends.

To Apply:

Please send resume and cover letter to the attention of C. Patarini, Senior Maintenance Coordinator, Animal Friends, 562 Camp Horne Road, Pittsburgh, PA 15237 or email to CPatarini@ThinkingOutsideTheCage.org. No phone calls, please.

 



Veterinary Kennel Assistant

Job Overview:

The Veterinary Kennel Assistant at Animal Friends supports Animal Friends' veterinarians and technicians in their daily tasks by:

  • Cleaning and maintaining equipment.
  • Stocking supplies.
  • Feeding patients.
  • Monitoring patients.
  • Documenting as requested.
  • Exercising and grooming patients.
  • Preparing laundry.
  • Preparing, cleaning and sanitizing medical areas.
  • Cleaning and sanitizing kennel areas for medically compromised dogs, cats and rabbits.
  • Transporting emergency patients off site.
  • Restraining and handling patients.
  • Setting up and running diagnostics.
  • Clerical and administrative work.

The Veterinary Kennel Assistant will collaborate with all members of the Medical Wellness team, as well as with other departments in an effort to promote the wellness of all of the residents, past, present and future of Animal Friends. It is also the responsibility of the Veterinary Kennel Assistant to support and carry out the organization’s mission, vision, goals and objectives.

Relationships:

Reports directly to the Medical Wellness Coordinator.

Qualifications:

High school diploma or GED required. Veterinary Assistant degree and/or kennel experience preferred.

Must have the ability to cope with physically and emotionally demanding work.

Must be able to follow verbal and/or written direction and respond positively to direction and supervision.

Must possess positive teamwork skills and function positively in a team setting.

Must be able to respond to emergencies calmly, professionally, and appropriately according to program, departmental, and organizational policies, procedures, and protocols.

Must be familiar with animal welfare and animal care.

Must be comfortable handling and restraining dogs, cats, and rabbits of varying size, age, breed and temperament.

Must possess excellent communication, documentation, and interpersonal skills.

Maintain a professional, courteous demeanor with clients, volunteers and employees at all times.

Demonstrate a commitment to integrating volunteers into the Medical Wellness program. Support volunteer recruitment, training, evaluation, and recognition.

Must be computer literate, organized, and able to utilize time effectively.

Must have access to dependable transportation, and openness to local travel. Valid driver’s license preferred.

Must be able to work flexible hours, including evenings, weekends and holidays.

Must be able to work large scale events and be able to attend quarterly all staff training days.

Must be able to push, pull, lift and/or carry up to 50 pounds. Shelter work can be physically demanding.

Must have a sincere interest in the work, programs, mission and vision of Animal Friends, Inc.

To Apply:

Interested and qualified candidates, please send a cover letter and resume to Eleanor Miller, Senior Animal Wellness and Medical Coordinator, at EMiller@ThinkingOutsideTheCage.org. No phone calls, please.

 

 


Shelter Veterinarian


Responsibilities:

Veterinary Care Management

  • Manages veterinary care of animals (dogs, cats and rabbits) and performs surgical procedures on a daily and as-needed basis including, but not limited to, ovariohysterectomy (including pediatric), orchiectomy/castration (including pediatric), tumor/lump/cyst removal, hernia repair, teeth extractions and ocular (i.e. entropion repair) procedures.
  • Prescribes medication and treatments for a wide variety of diseases, illnesses, conditions and/or injuries.
  • Consults with other veterinary professionals as needed.
  • Responsible for “on call” coverage (via cell phone) for telephone consultations re: emergency care.
  • Performs humane euthanasia when quality of life or public safety are concerns.
  • Supports humane investigations cases through documentation, examination, performance of necropsies, and/or testifying in court.

Administration

  • Works with the Director of Animal Wellness to ensure the quality of Medical Wellness in accordance with the organization’s policies, procedures and management philosophy.
  • Provides guidance to staff for situations that require immediate problem solving. Oversees and takes control of situations which could be damaging to the professional image of the organization.
  • Working with the Medical Wellness Coordinator, monitors the control and accurate recording of controlled substances and supplies used in the department as required by the DEA.
  • Working with the Medical Wellness Coordinator, ensures that all departmental activities are carried out in compliance with local, state and federal regulations and laws governing non-profit entities.
  • Assists with other related duties as requested.

Relationships:

Reports directly to the Director of Animal Wellness.

Provides guidance to the Medical Wellness Coordinator.

Qualifications:

Doctoral degree in veterinary medicine and current Pennsylvania license required.

DEA license must be current or obtainable.

A minimum of 3-5 years prior work experience as a veterinarian preferred. Excellent surgical skills required; knowledge of shelter medicine required.

Must be comfortable handling dogs, cats and rabbits of varying breed, size, age, background, and temperament.

Must possess excellent communication skills, interpersonal skills, computer literacy, organizational ability and time management skills. Computer competency in a Windows environment required; experience with Chameleon (Animal Friends shelter software) helpful.

Must be willing to work in an environment that includes exposure to high noise levels, animal bites and scratches, as well as hazardous chemicals such as volatile anesthetics, injectable anesthetics, injectable antibiotics, etc.

Must be willing to perform euthanasia and necropsy services.

Must have access to dependable transportation, and openness to local travel. Valid driver’s license preferred.

Must be able to lift, push, pull, and carry up to 75 pounds. Frequent walking, standing, bending and stooping required. Shelter work can be physically demanding.

Must be able to work flexible hours, including weekends and some holidays. Must be able to work extended hours as needed.

Must be willing to be “on call” to the organization to provide support in medical emergency situations.

Must be able to work mandatory fundraising events and quarterly all staff training days.

Must have a sincere interest in the work, programs and mission of Animal Friends, Inc.

To Apply:

Interested and qualified candidates—please send a cover letter and CV to Ann Ensminger, Director of Animal Wellness, at AEnsminger@ThinkingOutsideTheCage.org. No phone calls, please.

 

 


Clinic Services Program Assistant

Reports To:

Clinic Services Coordinator

Status:

Full time
Hourly
Non-exempt

Job Overview:

The Clinic Services Program Assistant is responsible for the coordination of all facets of Animal Friends’ Clinic Services Program including spay/neuter, wellness and vaccine clinics. The position assists in the daily functioning of the program, such as client education about spay/neuter and vaccines, community cat colony management, data collection and reporting, high-volume phone contact, filing and paperwork completion. The Program Assistant is a strong public face of Animal Friends, setting the tone for our clients’ experiences at the Howard Ash Animal Wellness Center.

This position requires a person with flexibility, high energy and strong public relations augmented by a compassionate spirit. It is essential that the incumbent have an outgoing, positive personality; excellent communication and organizational skills; computer knowledge; a sincere interest in serving both people and animals; and comfort working in a fast-paced team environment. Must be customer service savvy with a big-picture view of animal welfare and be very detail oriented. The candidate must also support the Animal Friends’ mission and vision and enhance and promote the programs and services of the organization.

Responsibilities:

This position provides front line customer service support for our Animal Wellness Center ensuring an efficient and friendly experience for our clientele. The incumbent must practice superlative customer service standards as determined by the organization, with a focus on client education.

Must provide prompt recognition to our on-site clients and delivery of service during spay/neuter, wellness and vaccine clinic days as well as at our retail center. Must have the capability to multitask in a busy environment and provide support to clients both on-site and on the phone.

Provides critical education on timing of surgery, recognition of heat cycles, basic medical knowledge and the necessity of spay/neuter, vaccines and general wellness as directed by our Veterinarian of Clinic Services.

Responsible for scheduling and managing call volumes up to 50 incoming/outgoing calls a day depending on assigned work schedule.

Additionally provides support, including scheduling and data entry, for wellness appointments.

These functions require excellent communication skills, as it is critical to convey important medical directions necessary for proper care.

Ability to physically lift and transport animals in carriers and traps as well as ability to handle dogs on leash is required.

Ensures successful accomplishment of yearly program goals through timely and efficient scheduling with a sense of urgency and identification of those in need of surgical services.

Maintains current knowledge on needs and requirements of local veterinary practices (community), geographic distribution of clinics and neighborhoods (community and mobile), upcoming in-house events (on-site), and basic medical knowledge.

Supports Clinic Services high-volume vaccine clinics both on-site and in the community through data entry, engagement and education of clients, and collection of funds.

Supports the shelter functioning as requested. This includes but is not limited to tasks associated with and participation at special events, all staff trainings, and daily events such as morning briefings.

Complies with applicable organization and program procedures and policies.

Assists with other program related duties as requested.

Relationships:

Reports to Clinic Services Coordinator

General Qualification Requirements:

Experience and Training:

Must have experience in the area of reception, administration, and customer service with preferred experience relating to veterinary medicine.

Must have excellent work history and access to professional references.

Education:

High school diploma or GED required. Post-secondary education
is preferred, equivalent work experience will be considered.

Knowledge, Skills and Abilities:

Basic knowledge of, and ability to learn and communicate general health, reproductive and spay/neuter information of companion animals including cats, dogs and rabbits.

Willingness to learn or experience in performing basic veterinary technician duties such as but not limited to weighing and restraining.

Experience in or willingness to learn to perform Trap-Neuter-Vaccinate-Return (TNVR) and feral colony management.

Ability to work a flexible schedule with regular weekend hours required.

Excellent communication and interpersonal skills with diverse populations and the ability to engage in judgment-free and open-minded thinking.

Computer literacy, organizational ability, teamwork and time management skills required.

Must be able to follow verbal and/or written direction and respond positively to direction and supervision.

Must be comfortable working with and around animals, particularly dogs, cats (including feral cats) and rabbits.

Must be able to handle animals while placing into cages or carriers.

Must be able to walk, bend, stand and lift up to 40 pounds.

Must have access to dependable transportation and openness to local travel. Valid driver’s license preferred.

Must be able to work organizational special events as required.

Must have a sincere interest in the work, program and mission of Animal Friends, Inc.

To Apply:

Please forward cover letter and resume to KMiller@ThinkingOutsideTheCage.org. No phone calls, please.

 

 

 

Retail Associate

Reports to:

Retail Coordinator

Status:

  • Part time
  • 16 hours per week
  • 4-hour weekday shifts
  • 7-hour weekend shifts
  • Days and times may vary

Job Overview:

The Retail Associate is the face of the Retail Store and the final step in the adoption process. Retail Associates must have excellent customer service skills in order to ensure customers have a positive shopping experience. Responsibilities include but are not limited to managing inventory, restocking items, organizing products on the store floor and handling money at the register. The Retail Store serves as a cashier for donations and is also the conclusion of the adoption process. For this reason, it is essential to the success of Animal Friends that the Retail Associate work cooperatively with all departments within the organization.

Responsibilities and Duties

The Retail Associate is primarily responsible for:

  • Assisting customers as they enter the retail store
  • Managing inventory
  • Restocking merchandise
  • Organizing products on the store floor
  • Handling money at the register
  • Processes donations
  • Conducting the conclusion of the adoption process
  • Rectifying end of day closing reports
  • Maintaining cleanliness of retail space

Personal Characteristics

  • Accountability - Ability to accept responsibility and account for his/her actions.
  • Accuracy - Ability to perform work accurately and thoroughly.
  • Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
  • Autonomy - Ability to work independently with minimal supervision.
  • Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
  • Detail Oriented - Ability to pay attention to the minute details of a project or task.
  • Friendly - Ability to exhibit a cheerful demeanor toward others.
  • Organized - Possessing the trait of being organized or following a systematic method of performing a task.
  • Sales Ability - Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea.
  • Time Management - Ability to utilize the available time to organize and complete work within given deadline

Education, Experience and Computer Skills:

  • High School Diploma or GED
  • 1 year retail experience
  • Windows Office/cash register
  • Proficient in current technology

Physical Requirements:

Must be able to lift, carry, push/pull up to 50 lbs.

To Apply:

Please forward cover letter and resume to Victoria Williams, Retail Coordinator at VWilliams@ThinkingOutsideTheCage.orgNo phone calls, please.

 

 

Retail and Dog Wash Liaison

Reports To:

Retail Coordinator

Status:

Part time
Hourly
20-24 hours per week
Weekday and weekend evening hours required
Days and times vary

Job Overview:

The Retail and Dog Wash Liaison serves as not only as a key team member of the Retail Department, but also provides enhancement and overall coordination of Animal Friends’ Dog Wash Program. This position is expected to manage all aspects of the Dog Wash Program as well as conduct day to day Retail Associate duties including but not limited to: operation of point of sale system to conduct transactions, manage inventory, restock merchandise, organize and clean retail space, and handle money. Additionally, the Retail and Dog Wash Liaison will be responsible for accepting donations through Retail Store as well as providing the final step in the adoption process. Retail employees must have excellent customer service skills in order to ensure customers have a positive shopping and grooming experience.

Responsibilities and Duties:

The primary responsibilities of the Retail and Dog Wash Liaison are as follows:

  • Scheduling and managing appointments with clients and volunteers.
  • Conducting dog wash services including: washing/drying dogs, performing nail trims, cleaning ears, and basic dog grooming tasks (tasks do not include all-over haircuts/shave-downs) in accordance with all Animal Friends safety policies and protocols.
  • Directly managing volunteers to create a more regular grooming schedule as well as scheduling and conducting dog wash training classes
  • Creating promotions and specials within the Dog Wash Program to reward customers and also entice new customers
  • Communicating with grooming customers via email/phone to promote the program and specials which may be running
  • Developing a plan to grow our current program and customer base

Additionally, secondary retail responsibilities include:

  • Proficiently managing sales, inventory and closing duties using the POS system, Clover
  • Money handling, processing donations, and conducting the conclusion of the adoption process
  • Entering new inventory
  • Managing pricing
  • Balancing and rectifying the end-of-day reports
  • Accurately maintaining Internal Sales spreadsheet
  • Working with Retail Coordinator to develop promotional ideas and strategies to garner more customers and revenue

Education, Experience and Skills Required:

  • This candidate must be customer-oriented, detail-oriented, organized, and accountable
  • High School diploma or GED
  • 1 year retail experience
  • At least 1 year of dog grooming experience
  • Windows Office
  • Register experience, Clover preferred
  • Proficient in current technology

Physical Requirements:

  • Must be able to push, pull, lift and/or carry up to 50 pounds. Shelter work can be physically demanding.
  • Must be comfortable working with dogs of all sizes and breeds

Additional Requirements and Expectations:

  • Must possess excellent communication skills, interpersonal skills, computer literacy, organizational ability, and time management skills
  • Must have the ability to cope with physically and emotionally demanding work.
  • Must be able to follow verbal and/or written direction and respond positively to direction and supervision
  • Must possess positive teamwork skills and function positively in a team setting
  • Must be familiar with animal issues, including animal welfare and animal care
  • Must have access to dependable transportation, and be open to local travel. Valid PA driver’s license preferred.
  • Must maintain a professional, courteous demeanor with clients, volunteers and employees at all times.
  • Must be able to work flexible hours, including evenings and weekends.
  • Must be able to work mandatory special events including, but not limited to Black Tie & Tails; and also attend quarterly mandatory all staff training days.
  • Must have a sincere interest in the work, programs and mission of Animal Friends, Inc.

To Apply:

Please forward cover letter and resume to Victoria Williams, Retail Coordinator at VWilliams@ThinkingOutsideTheCage.org. No phone calls, please.

 

 


Communications Intern (Visual)

Reports To:

Communications Coordinator

Status:

Part-time (10-12 hours per week)
Minimum term of 6 weeks

Compensation:

Unpaid
Course credit (student must provide necessary paperwork)

Job Description:

The Communications Intern (Visual) will work alongside the Communications team to handle project overflow. This may include but is not limited to:

  • Updating branded material such as fliers, posters, brochures and certificates.
  • Developing and implementing promotional campaigns to spread awareness of the programs and services at Animal Friends.
  • Preparing promotional materials (cutting, laminating, folding, etc.).
  • Organizing and maintaining photo database.
  • Photography of Animal Friends’ residents, programs and events.

Qualifications:

A qualified candidate for the Communications Internship must have a sincere interest in the mission of Animal Friends and must be:

  • A college student or college graduate.
  • Pursuing a degree in Graphic Design or a related field.
  • Proficient in Adobe Illustrator and Photoshop.
  • Proficient in Microsoft Office.
  • Photography experience preferred.
  • Experienced with and willing to handle animals.
  • Willing to attend volunteer orientation and animal handling training sessions at the start of the internship to learn Animal Friends’ policies and procedures.
  • Have access to reliable transportation.

To Apply:

Qualified and interested candidates – please send a cover letter and resume to Suaz Forsythe, Communications Coordinator at SForsythe@ThinkingOutsideTheCage.org. No phone calls, please.

 

 


Communications Intern (Voice)

Reports To:

Communications Coordinator

Status:

Part-time (10-12 hours per week)
Minimum term of 6 weeks

Compensation:

Unpaid
Course credit (student must provide necessary paperwork)

Job Description:

The Communications Intern (Voice) will work alongside the Communications team to handle project overflow. This may include but is not limited to:

  • Producing and sending press releases.
  • Assisting with website updates.
  • Proofreading and editing internal and external communications materials.
  • Writing and editing biographies for adoptable animals.
  • Researching and writing educational content for blog posts.
  • Assisting with social media postings.
  • Preparing promotional materials (cutting, laminating, folding, etc.).
  • Developing and implementing promotional campaigns to spread awareness of the programs and services at Animal Friends.

Qualifications:

A qualified candidate for the Communications Internship must have a sincere interest in the mission of Animal Friends and must be:

  • A college student or college graduate.
  • Pursuing a degree in Creative Writing, Communications, Marketing, Public Relations, Journalism or a related field.
  • Experienced in social media management (Facebook, Twitter, Instagram, Snapchat, etc.).
  • Proficient in Microsoft Office.
  • Experience with content management systems preferred.
  • Experienced with and willing to handle animals.
  • Willing to attend volunteer orientation and animal handling training sessions at the start of the internship to learn Animal Friends’ policies and procedures.
  • Have access to reliable transportation.

To Apply:

Qualified and interested candidates – please send a cover letter and resume to Cody Hoellerman, Communications Coordinator, at CHoellerman@ThinkingOutsideTheCage.org. No phone calls, please.

 

 


Veterinary Technician

Reports To:

Medical Wellness Coordinator

Status:

Full time
Non-exempt
Hourly position

Job Overview:

The Veterinary Technician at Animal Friends is responsible for providing high-quality animal care while maintaining the highest standards of medical care. The Veterinary Technician must ensure a humane environment and experiences for all the animals entrusted to the organization’s care. The Veterinary Technician, with guidance from the organization’s Medical Wellness Coordinator, Director of Veterinary Medicine and Director of Animal Wellness, administers the activities of the Medical Wellness Department in collaboration with the departments of Animal Care, Enrichment, Adoption, Admissions, Behavioral Wellness, Foster and others. It is the responsibility of the Veterinary Technician to support and carry out the organization’s mission statement, goals and objectives.

Responsibilities:

Medical and Administrative Activities:

Administer daily medical treatment as prescribed by the Director of Veterinary Medicine.

Perform physical exams as directed and document/maintain accurate veterinary records.

Prioritize non-critical cases to best facilitate the movement of animals to the adoption floor.

Contribute to maintaining the cleanliness of animal areas on a daily basis.

Administer the activities of the Medical Wellness Department in collaboration with the departments of Animal Care and Wellness, Adoption, Admissions, Behavioral Wellness, Foster and others in support of the mission, goals and objectives of Animal Friends.

Serve as an “on call” technician, being available for phone calls after hours, on a rotating basis, to respond to emergencies.

Ensure that all Medical Wellness Department activities are carried out in compliance with local, state and federal regulations and laws governing non-profit entities.

Support and participates in the Open Paw philosophy as implemented at Animal Friends.

Maintain a clean and organized physical presence in all Medical related areas.

Assist with other medical-related duties as requested.

Relationships:

Reports directly to the Medical Wellness Coordinator. Works collaboratively with the departments of Animal Care & Wellness, Adoption, Admissions, Behavioral Wellness, Foster and others.

Qualifications:

High school diploma or GED required.

Veterinary Technician/Assistant Degree preferred.

Must possess a minimum of 3 years prior work experience or equivalent in animal care and welfare. Shelter experience preferred.

Must have strong working knowledge of medical terminology and be proficient in the following: administering injections (all routes), venipuncture for blood sample analysis, fecal and urine sample analysis, taking radiographs, animal restraint and accurate record keeping.

Must have the ability to cope with physically and emotionally demanding work.

Must be able to follow verbal and/or written direction and respond positively to direction and supervision.

Must possess positive teamwork skills and function positively in a team setting.

Must be able to respond to emergencies calmly, professionally and appropriately according to program, departmental, and organizational policies, procedures, and protocols.

Must be familiar with animal welfare and animal care.

Must be comfortable handling, treating, and restraining dogs, cats and rabbits of varying size, age, breed and temperament.

Must possess excellent communication, documentation and interpersonal skills.

Maintain a professional, courteous demeanor with clients, volunteers and employees at all times.

Demonstrate a commitment to integrating volunteers into the Medical Wellness program. Support volunteer recruitment, training, evaluation, and recognition.

Must be computer literate, organized, and able to utilize time effectively.

Must have access to dependable transportation, and openness to local travel. Valid driver’s license preferred.

Must be able to work flexible hours, including weekends and holidays.

Must be able to work special events including, but not limited to, Bark in the Park, Black Tie & Tails and New Year’s Rescue.

Must be able to push, pull, lift and/or carry up to 50 pounds. Shelter work can be physically demanding.

Must have a sincere interest in the work, programs and mission of Animal Friends.

To Apply:

Interested candidates should submit a resume and cover letter to EMiller@ThinkingOutsideTheCage.org. No phone calls, please.

Job Opportunities

Animal Friends

Caryl Gates Gluck Resource Center
562 Camp Horne Road | Pittsburgh, PA 15237
Phone: 412.847.7000 | Fax: 412.847.7001
speak@ThinkingOutsideTheCage.org
M-F 11 a.m.-7 p.m. | S/S 10 a.m.-5 p.m.

Copyright 2015 Animal Friends Inc.