Do you want to work in a place where you can really make a difference?

See below for current job opportunities at Animal Friends. We offer an exciting, fast-paced work environment with an enthusiastic team of dedicated animal lovers. Animal Friends is an equal opportunity employer and gives equal consideration to all applicants for employment regardless of race, color, age, disability, creed, religion, national origin, sex, pregnancy, marital status, sexual orientation or any other legally protected status.

Don't forget! We depend on volunteers to do many different types of work at Animal Friends. Click here to become a volunteer!

 

Job Opportunities

Part-time Canine Behavior Technician

Part-time Animal Friends for Life TNVR Liaison

Part-time Shelter Relations Liaison

Full-time Clinic Services Program Assistant

 

 

Internships

Volunteer Department Intern


 


 

 

 








 

Volunteer Department Intern 


Reports To:

Director of Volunteer Services
Volunteer Coordinators

Department:

Volunteer Center

Status:

Part Time (15-25 hours per week)
Unpaid Internship
May include weekends and evenings

Job Overview:

Animal Friends is a non-profit companion animal resource center serving the needs pets and people for 70 years. With over 3,000 active volunteers, Animal Friends has contributed over 2,000,000 hours of volunteer service to our shelter and community over the past 10 years at our Camp Horne Road facility.

The Volunteer Department Intern will gain first-hand experience in volunteer program planning, advertising, and implementation in a non-profit setting, including, but not limited to individual and day of service group volunteer opportunities.

Hands-on duties will include:

  • Assisting with developing marketing and advertising strategies for volunteer events and programs
  • Set up and tear down for volunteer functions
  • Assisting with volunteer fairs and day of service group programs
  • Assisting with directing and managing Day of Service volunteer programs and office assistance volunteers
  • Aide in event planning, decorating, and implementation

Administrative duties will include:

  • Update, input and compile data with Volgistics Volunteer Management System
  • Volunteer program research
  • Email and phone correspondence
  • Assist with other relevant duties as requested

The intern will be one of the onsite representatives and a contact person for volunteer questions and scheduling. He or she should be able to trouble shoot and problem solve efficiently, while maintaining composure around clients, donors, animals, and volunteers.

Relationships:

Reports directly to the Director of Volunteer Services and the Volunteer Coordinators.

Actively engages with various departments throughout Animal Friends.

Qualifications:

  • Must be over 18
  • Must have the ability to follow directions, work independently, and efficiently manage one’s time
  • Must possess excellent written and verbal communication skills
  • Must be willing to work (set up, run, tear down) Animal Friends volunteer programs when needed, in conjunction with the Volunteer Department team and volunteers
  • Must be comfortable working with and around shelter animals including, dogs, cats, and rabbits
  • Must have sincere interest in the vision and mission of the Animal Friends organization and be willing to comply with our culture statement
  • Must have access to reliable transportation to and from Animal Friends and be open to local travel
  • Computer literacy required with a working knowledge Microsoft Office Suite. Volgistics, and preferably Blackbaud.
  • May be working with materials of a confidential nature and must be able to maintain confidentiality of information

To Apply:

Please submit a cover letter, resume, and references to Michele Batiste, Director of Human Resources, at MBatiste@ThinkingOutsideTheCage.org. No phone calls please.









 

Animal Friends for Life Trap Neuter Vaccinate Return (TNVR) Liaison

 

Reports To:

Animal Friends for Life Coordinator

Status:

Part-time

Hourly

Non-exempt 

Job Overview:

The Animal Friends for Life (AFFL) Trap Neuter Vaccinate Return (TNVR) Liaison is responsible for the coordination of all facets of Animal Friends’ AFFL TNVR program. The position coordinates and implements trapping programs at various locations as directed by the Animal Friends for Life Coordinator and the Director of Clinic Services. A majority of TNVR projects will be located within AFFL target neighborhoods. However, the AFFL TNVR Liaison may also be responsible for conducting and completing TNVR projects in other locations as determined by the Director of Clinic Services. The position also conducts client education about spay/neuter and community cat colony management, data collection and reporting, phone contact, filing and paperwork completion.

The TNVR Liaison is a strong public face of Animal Friends, setting the tone for our clients’ experiences in the field as well as at the Resource Center. This position requires a person with flexibility, high energy and strong public relations augmented by a compassionate spirit. It is essential that the incumbent have an outgoing, positive personality, excellent communication and organizational skills, computer knowledge, a sincere interest in serving both people and animals and comfort working with diverse populations.

The Animal Friends for Life program extends the reach of free or low-cost animal welfare services, resources and information to people and pets in underserved communities in Pittsburgh. Our mission is to remove barriers to veterinary care with a strong focus on spay/neuter. Through direct community outreach, we meet people and pets right at their front doors. Through positive relationship building, AFFL empowers pet owners, with information and access to resources, to make the best decisions for their pet’s health. Our dedicated outreach efforts enable more pets to stay in their homes. Animal Friends for Life is committed to the belief that one’s love for their pet is not directly related to their income. Through our non-judgmental and compassionate approach, we are erasing the stigma of pets living in poverty. The TNVR Liaison should have a strong understanding and belief in the AFFL philosophy.

Must be a “people person” with a big-picture view of animal welfare and be very detail oriented. The candidate must support the Animal Friends and AFFL mission, and enhance and promote the programs and services of the organization. 

Responsiblities:

  • Coordinates and performs trapping under the guidance of the Animal Friends for Life Coordinator and Director of Clinics Services.
  • Serves as a liaison by contacting TNVR clients to gather information and coordinate trapping for surgery appointments.
  • Provides critical education on the various aspects of TNVR and community cat colony management.
  • Provides support to clinics through the transport of feral cats to and from their scheduled appointments. These functions require excellent communication skills, as it is critical to convey post-surgical instructions and other directions necessary for proper follow-up care.
  • Ability to physically lift and transport animals in carriers and traps.
  • Ability to work outside in various landscapes and weather conditions.
  • Provides monthly written reports for inclusion in departmental board reports.
  • Maintains current knowledge of ordinances in local municipalities as well as geographic distribution of colonies within the area.
  • Must maintain knowledge of basic medical needs of community cats.
  • Supports shelter functions including, but is not limited to Bark in the Park and Black Tie & Tails.
  • Complies with applicable organization and program procedures and policies.

Relationships:

Reports to Animal Friends for Life Coordinator

Overseen by Director of Clinic Services 

Qualifications:

Experience and Training

  • Previous experience with TNVR and community colony management is preferred.
  • Proven excellence in customer service especially when working with diverse and underserved communities.
  • Excellent work history and access to professional references.
Education

  • High school diploma or GED required.
  • Post-secondary education is preferred, equivalent work experience will be considered.
Additional Knowledge, Skills and Abilities

  • Basic knowledge of, or ability to learn and communicate general health, reproductive and spay/neuter information of companion animals and community cats.
  • Ability to work a flexible schedule including mornings, evenings and weekend hours.
  • Excellent communication and interpersonal skills with diverse populations.
  • Computer literacy, organizational ability, teamwork and time management skills required.
  • Must be able to follow verbal and written direction and respond positively to direction and supervision.
  • Must be comfortable working with and around animals, particularly dogs, cats (especially feral and stray) and rabbits.
  • Must be able to handle animals while placing into cages or carriers.
  • Must be able to work outside in various conditions including rain, snow and heat.
  • Must be able to navigate various terrain including hills and steps.
  • Must be able to walk, bend, stand and lift up to 40 pounds.
  • Must have access to dependable transportation and openness to local travel. Valid driver’s license required.
  • Must be able to work organizational special events including but not limited to Bark in the Park and Black Tie & Tails.
  • Must have a sincere interest in the work, programs and mission of Animal Friends. 

To Apply:

Please submit a cover letter and resume to Michele Batiste, Director of Human Resources, at MBatiste@ThinkingOutsideTheCage.org. No phone calls please.

 

 

 

 

 




 

 

Shelter Relations Liaison

Reports To:

Admissions and Foster Care Coordinator

Status:

Part-time (20-24 hours per week)
Non-exempt
Hourly

Job Overview:

The Shelter Relations Liaison is an integral member of the Placement Services Team supporting the organization through balanced admissions services. The Liaison works with regional animal welfare organizations to create partnerships that will support admissions and increase adoptions at Animal Friends. As a face of Animal Friends, this position requires a person with flexibility, excellent communication (internally and externally), high energy, and strong public relations augmented by a compassionate spirit.

The primary responsibility of the Shelter Relations Liaison is to increase adoptions through the building of relationships with those at other shelters. Facets of this role include identifying animals for admission, coordinating transfers with other shelters, and overseeing the process of animals being admitted to Animal Friends that balance our other mission based intakes.

This position requires strong decision-making skills, knowledge of animal sheltering, and an ability to see the big-picture view of animal welfare. The Liaison must be comfortable handling cats, dogs, and rabbits of varying sizes, temperaments, ages, and backgrounds, and be able to work in emotional situations while remaining poised and professional. As with every position within Animal Friends, the Shelter Relations Liaison is expected to be a positive ambassador for the organization and abide by and promote its mission, policies, and vision.

Responsibilities:

Transfers

The Shelter Relations Liaison builds relationships with other shelters, plans and coordinates transfers from these shelters, and enlists the assistance of volunteers to help do behavioral evaluations, transport animals, and promote animals available for adoption.

The Shelter Relations Liaison works as part of the Adoption and Admissions teams, and with Medical and Behavioral Wellness departments to lead, coordinate, and manage the transfer of animals from other organizations.

  • Conducts preliminary behavior assessments on animals seeking admission to Animal Friends in order to determine suitability for admission.
  • Conducts preliminary physical overviews on animals seeking admission to Animal Friends to determine medical needs or challenges and communicate to the appropriate departments
  • Consults with Medical and Behavior departments on requests to admit animals with additional challenges.
  • Maintains knowledge of the current animal population including the number and nature of any special needs animals to balance requests from other shelters with the need to maintain an efficient flow process.
  • Maintains knowledge of legal process of animal transport and transport best practices
  • Maintains daily working knowledge and understanding of kennel availability within the facility as well as in the foster population. This knowledge is necessary to appropriately communicate current space availability both on-site and in foster homes.
  • Provides support for transferred in any capacity including, but not limited to, arranging transport vehicles, driving transport vehicles, preparing crates for transfer, maintaining transfer evaluation kits, holding and distributing of paperwork.
  • Maintains close communication with Admissions staff to coordinate transfer days/times that best serve all staff involved. 

Pets for Vets

  • Provides support to the Pets for Vets Program by actively seeking animals for placement via the Pets for Vets Program
  • Coordinating transports of animals for the Pets for Vets Program. This includes gathering information on medical and behavioral observations prior to transport
  • Maintaining working knowledge of current Veteran applications, animal preferences, knowledge of program requirements
  • Communicating with Animal Friends staff involved in the Pets for Vets Program regarding animal transport schedules 

Administrative

  • Coordinates volunteer support including making arrangements for intake bathing of dogs transferred in from other shelters and to promote animals for adoption.
  • Engages in on-going communication with all departments
  • Provides timely, adequate, and detailed documentation of animal behavioral and medical needs, observations, concerns
  • Co-coordinates (with the Director of Placement Services and other staff and volunteers) the New Year’s Eve Rescue, Choose Your Family Member, and other animal-driven Adoption events.
  • Contributes information and data to written weekly and monthly updates as required.

Other

  • Maintains a clean and organized environment, including sweeping, mopping, and other light duties.
  • Assists with other tasks as requested.

Relationships:

Reports to the Admissions and Foster Care Coordinator.

Supervises volunteers who assist with behavior assessments, transports, bathing, and events.

Qualifications:

  • Experience in shelter operations required
  • Previous customer service and/or public relations experience required.
  • Veterinary Technician and/or Assistant Experience Preferred
  • Computer literacy required including Microsoft Word, Excel, Outlook, and the internet. Working knowledge of Chameleon shelter software is helpful.
  • Must possess excellent communication and interpersonal skills, problem-solving ability, organizational skills, and proficiency in time management.
  • Must be a team player but also able to handle difficult situations independently.
  • Must possess basic knowledge of animal handling and behavior and animal health-related concerns.
  • Access to dependable transportation required and must be open to frequent local travel. Valid PA driver’s license required.
  • Must be able to work flexible hours including early mornings and late nights, as well as weekends and some holidays.
  • Must be able to successfully manage multiple situations simultaneously.
  • Must be able to lift, push, pull, and carry 50 pounds.
  • Must be able to work special events including, but not limited to, Bark in the Park, Black Tie and Tails, and New Year’s Eve Rescue.
  • Must have a sincere interest in the work, programs. and mission of Animal Friends, Inc.

 

To Apply:

 

Please submit a cover letter and resume to Michele Batiste, Director of Human Resources, at MBatiste@ThinkingOutsideTheCage.org. No phone calls please.



 

 

Canine Behavior Technician


Reports To: 

Behavior Wellness Coordinator

Status:

Part-time
Hourly position

Job Overview:

The Canine Behavior Technician works collaboratively with Animal Friends staff and volunteers to ensure consistent positive reinforcement and reward-based training, implementation of the Open Paw philosophy and other behavior-based protocols for Animal Friends' residents. This includes the implementation of individualized behavior modification plans developed by the Canine Behavior Modification Specialist for animals with specific needs as well as supporting the overall behavioral health of our shelter canine population.

This position requires strong animal behavior knowledge, flexibility, high energy and strong public relations skills augmented by a compassionate spirit. The Behavior Technician has a big-picture view of animal welfare, is comfortable handling cats, dogs and rabbits of varying sizes, temperaments, ages and backgrounds and is able to work in emotional situations while remaining poised and professional. As with every position within Animal Friends, the Animal Behavior Technician is expected to be a positive ambassador for the organization, abide by and promote its mission, policies and vision.

Responsibilities:

  • In-House Behavior Programs/Open Paw Program
  • Supports curriculum development and provides instruction for advanced handling classes for dogs.
  • Provides routine training for and the evaluation of the staff and volunteers who present and promote the Dog Open Paw program.
  • Mentoring of Blue Dog Handlers during their probationary period and beyond as necessary.
    Behavior Evaluation and Modification for Shelter Animals
  • Oversees the behavior evaluation process for Animal Friends dogs. Ensures that the evaluation process and evaluation exercises reflect the needs for determining safe housing, handling, and adoption. 
  • Provides training and evaluation of staff and volunteer team who conducts behavior evaluations to ensure consistency, accuracy, and thoroughness.
  • Reviews completed behavior evaluations to communicate animals’ challenges and/or special needs and to the Canine Behavior Modification Specialist and the Evaluation Committee members. 
  • Dog Admissions – transfers from other organizations
  • Plays a key role in behavior assessments at time of admission, especially for large scale transfers. 
  • Education and Training: Internal
  • Develops and implements behavior classes supporting the specific needs of the Adoption, Admissions, Animal Care and Enrichment and Medical Wellness staff.
  • Assists in responding to the daily inquiries to the Behavior Program from the public including providing behavioral advice/support, or referring as necessary. Provides timely responses to phone call and email inquires.
  • Assists in the adoption process with pets who have special behavioral needs by meeting with potential adopters and by providing education and resources to adoption counselors, as well as providing behavioral support post-adoption.
Administrative:
  • Creates and maintains a climate in which volunteer teams members are engaged and motivated to be an essential part of the organization through personal example of the desired standards of conduct and work performance. Fosters an environment of cooperation and teamwork.
  • Provides animal selection for special events and offsite opportunities as requested by staff.
  • Assists with other related duties as requested.

Relationships:

Reports directly to the Behavior Wellness Coordinator. Works collaboratively with all Animal Friends staff and the Cat and Dog Behavior Teams.

Qualifications:

  • Bachelor’s Degree preferred; background or education in animal behavior helpful.
  • Must possess a minimum of two to four years prior work experience in animal care and welfare; previous work in a shelter environment preferred.
  • Must possess excellent communication (written and verbal) skills, leadership skills, interpersonal skills, organizational ability and time management skills.
  • Computer proficiency required; experience with Chameleon shelter database software helpful.
  • This position requires a high degree of problem-solving skills, customer service skills, flexibility, and conflict resolution skills. Must have the ability to exercise good judgment and make independent decisions with limited supervision.
  • Must have the ability to cope with physically and emotionally demanding work.
  • Must have access to dependable transportation, and openness to local travel. Valid PA driver’s license preferred.
  • Must be able to lift, push, pull and carry up to 50 pounds. Shelter work can be physically demanding.
  • Must be able to work flexible hours, including weekends, evenings, early mornings and some holidays. Must be willing to be contacted during “off” hours in the event of an animal emergency.
  • Must be able to work all primary fundraising activities including but not limited to Black Tie & Tails, Bark in the Park, New Year’s Eve Rescue, and Liberation Day Rescue.
  • Must have a sincere interest in the work, programs and mission of Animal Friends, Inc.

To Apply:

 

Please submit a cover letter and resume to Michele Batiste, Director of Human Resources, at MBatiste@ThinkingOutsideTheCage.org. No phone calls please.


 

 

 

 

 

 




Clinic Services Program Assistant

Reports To:

Clinic Services Coordinator

Status:

Full-time
Hourly
Non-exempt

Job Overview:

The Clinic Services Program Assistant is responsible for the coordination of all facets of Animal Friends’ Low-Cost Spay Neuter Program. The position assists in the daily functioning of the program, such as client education about spay/neuter and feral cat colony management, data collection and reporting, phone contact, filing and paperwork completion. The Program Assistant is a strong public face of Animal Friends, setting the tone for our clients’ experiences at the new Howard Ash Animal Wellness Center.

This position requires a person with flexibility, high energy and strong public relations augmented by a compassionate spirit. It is essential that the incumbent have an outgoing, positive personality, excellent communication and organizational skills, computer knowledge, a sincere interest in serving both people and animals and comfort working in a fast-paced team environment. Must be customer service savvy with a big-picture view of animal welfare and be very detail oriented. The candidate must also support the Animal Friends’ mission and vision and enhance and promote the programs and services of the organization.

Responsibilities:

  • This position provides front-line customer service support for our Animal Wellness Center ensuring an efficient and friendly experience for our clientele. The incumbent must practice superlative customer service standards as determined by the organization, with a focus on client education.
  • Must provide prompt recognition to our on-site clients and delivery of service during spay/neuter and vaccine clinic days as well as at our retail center. Must have the capability to multitask in a busy environment and provide support to clients both on-site and on the phone.
  • Provides critical education on timing of surgery, recognition of heat cycles, basic medical knowledge and the necessity of spay/neuter, vaccines and general wellness as directed by our Veterinarian of Clinic Services. 
  • Additionally provides support, including scheduling and discharge, for wellness appointments.
  • These functions require excellent communication skills, as it is critical to convey important medical directions necessary for proper care. 
  • Ability to physically lift and transport animals in carriers and traps as well as ability to handle dogs on leash is required.
  • Ensures successful accomplishment of yearly program goals through timely and efficient scheduling with a sense of urgency and identification of those in need of surgical services.
  • Maintains current knowledge on needs and requirements of local veterinary practices (community), geographic distribution of clinics and neighborhoods (community and mobile), upcoming in-house events (on-site), and basic medical knowledge.
  • Supports Clinic Services high-volume vaccine clinics both on-site and in the community through data entry, engagement and education of clients, restraint of pets, and collection of funds and scheduling of appointments.
  • Supports the shelter functioning as requested. This includes but is not limited to tasks associated with and participation at special events, all staff trainings, and daily events such as morning briefings.
  • Complies with applicable organization and program procedures and policies.
  • Assists with other program related duties as requested.

Experience:

  • Must have experience in the area of reception, administration and customer service.
  • Must have excellent work history and access to professional references.

Education:

High school diploma or GED required. Post-secondary education is preferred, equivalent work experience will be considered.

Qualifications:

  • Basic knowledge of, and ability to learn and communicate general health, reproductive and spay/neuter information of companion animals including cats, dogs and rabbits.
  • Willingness to learn or experience in performing basic veterinary technician duties such as but not limited to weighing and restraining.
  • Experience in or willingness to learn to perform Trap-Neuter-Vaccinate-Return (TNVR) and feral colony management.
  • Ability to work a flexible schedule; regular weekend hours required.
  • Excellent communication and interpersonal skills with diverse populations and the ability to engage in judgment-free and open-minded thinking.
  • Computer literacy, organizational ability, teamwork and time management skills required.
  • Must be able to follow verbal and/or written direction and respond positively to direction and supervision.
  • Must be comfortable working with and around animals, particularly dogs, cats (including feral cats) and rabbits.
  • Must be able to handle animals while placing into cages or carriers.
  • Must be able to walk, bend, stand and lift up to 40 pounds.
  • Must have access to dependable transportation and openness to local travel. Valid driver’s license preferred.
  • Must be able to work organizational special events as required.
  • Must have a sincere interest in the work, program and mission of Animal Friends, Inc.

To Apply:

Please send a cover letter and resume to Michele Batiste, Director of Human Resources, at MBatiste@ThinkingOutsideTheCage.org. No phone calls,

Job Opportunities

Animal Friends

Caryl Gates Gluck Resource Center
562 Camp Horne Road | Pittsburgh, PA 15237
Phone: 412.847.7000 | Fax: 412.847.7001
speak@ThinkingOutsideTheCage.org
M-F 11 a.m.-7 p.m. | S/S 10 a.m.-5 p.m.

Copyright 2015 Animal Friends Inc.