Do you want to work in a place where you can really make a difference?

See below for current job opportunities at Animal Friends. We offer an exciting, fast-paced work environment with an enthusiastic team of dedicated animal lovers. Animal Friends is an equal opportunity employer and gives equal consideration to all applicants for employment regardless of race, color, age, disability, creed, religion, national origin, sex, pregnancy, marital status, sexual orientation or any other legally protected status.

Don't forget! We depend on volunteers to do many different types of work at Animal Friends. Click here to become a volunteer!

 

Job Opportunities

Part-time Admissions Counselor

Part-time Animal Caregiver

Development Coordinator

Volunteer Coordinator

Part-time Clinic Services Veterinary Technician

Full-time Humane Investigations Coordinator




Internships

Volunteer Department Intern

Individual & Foundation Giving Intern

Event Intern



 

Volunteer Department Intern 


Reports To:

Director of Volunteer Services
Volunteer Coordinators

Department:

Volunteer Center

Status:

Part Time (15-25 hours per week)
Unpaid Internship
May include weekends and evenings

Job Overview:

Animal Friends is a non-profit companion animal resource center serving the needs pets and people for 70 years. With over 3,000 active volunteers, Animal Friends has contributed over 2,000,000 hours of volunteer service to our shelter and community over the past 10 years at our Camp Horne Road facility.

The Volunteer Department Intern will gain first-hand experience in volunteer program planning, advertising, and implementation in a non-profit setting, including, but not limited to individual and day of service group volunteer opportunities.

Hands-on duties will include:

  • Assisting with developing marketing and advertising strategies for volunteer events and programs
  • Set up and tear down for volunteer functions
  • Assisting with volunteer fairs and day of service group programs
  • Assisting with directing and managing Day of Service volunteer programs and office assistance volunteers
  • Aide in event planning, decorating, and implementation

Administrative duties will include:

  • Update, input and compile data with Volgistics Volunteer Management System
  • Volunteer program research
  • Email and phone correspondence
  • Assist with other relevant duties as requested

The intern will be one of the onsite representatives and a contact person for volunteer questions and scheduling. He or she should be able to trouble shoot and problem solve efficiently, while maintaining composure around clients, donors, animals, and volunteers.

Relationships:

Reports directly to the Director of Volunteer Services and the Volunteer Coordinators.

Actively engages with various departments throughout Animal Friends.

Qualifications:

  • Must be over 18
  • Must have the ability to follow directions, work independently, and efficiently manage one’s time
  • Must possess excellent written and verbal communication skills
  • Must be willing to work (set up, run, tear down) Animal Friends volunteer programs when needed, in conjunction with the Volunteer Department team and volunteers
  • Must be comfortable working with and around shelter animals including, dogs, cats, and rabbits
  • Must have sincere interest in the vision and mission of the Animal Friends organization and be willing to comply with our culture statement
  • Must have access to reliable transportation to and from Animal Friends and be open to local travel
  • Computer literacy required with a working knowledge Microsoft Office Suite. Volgistics, and preferably Blackbaud.
  • May be working with materials of a confidential nature and must be able to maintain confidentiality of information

To Apply:

Please submit a cover letter, resume, and references to Michele Batiste, Director of Human Resources, at MBatiste@ThinkingOutsideTheCage.org. No phone calls please.


 


Admissions Counselor

Reports To:

Admissions and Foster Care Coordinator

Status:

Part-time
Non-exempt
Hourly position

Job Overview:

Admissions Counselors serve as one of the many public faces of Animal Friends, setting the tone for our clients’ experiences at our Resource Center. This position requires a person with flexibility and public relations augmented by a compassionate spirit. It is essential that the incumbent have communication and organizational skills, computer knowledge and a sincere interest in serving both people and animals. The candidate must also be knowledgeable about Animal Friends and enhance the programs and mission of the organization. Admissions counselors are responsible for managing daily flow of animals into our facility. Flow is the process by which we admit and medically clear and behaviorally clear animals to provide the shortest and smoothest route to the adoption floor and permanent homes.

Responsibilities:

The primary function of the Admissions Counselor is to assist the public in all phases of the admissions process:

  • Maintain daily working knowledge and understanding of the kennel population within the shelter and in foster in order to appropriately communicate current admissions needs to the public.
  • Professionally communicate admissions guidelines to all requests in a timely manner offering alternative resources when needed.
  • Maintain admissions applications. Assist in calling applicants to bring in animals as openings from adoptions occur.
  • Assist in organizing transfers from other shelters and animal control facilities by identifying our needs in regard to open spaces, kennel population and diversity.
  • Assists with the conducting of preliminary behavior assessments on animals seeking admission to Animal Friends in order to determine suitability and approval. Provides resources and referrals to the client if the animal is not able to be admitted.
  • In an effort to keep pets in homes, educate the public on proper animal handling techniques, basic medical care and behavior training options.
  • Support Foster Care program by sending foster animals into their foster homes and re-admitting animals from foster care as necessary.
  • Support Foster Care program by helping the Admissions and Foster Care Coordinator to identify animals requiring foster care, selecting appropriate foster homes, and contacting foster parents to request placement in their homes.
  • Maintaining contact with Animal Friends foster parents to ensure that they have all of the tools and supplies necessary to provide care for their fosters.
  • Keeping a good supply of foster tools that are needed in the Admissions office.
  • Support clients who have lost their pet or who have found a pet by providing information on other shelters, animal control facilities and websites whose goal is to reunite animals with their families.
  • Maintain the lost and found reports, following up with those posted on a regular basis.
  • Maintain the Home to Home Adoption Program. Make sure all paperwork is correct and together. Connect with communications team to get it posted. Keep in contact and maintain those relationships. When the animal is adopted, contact communications to remove the posting.
  • Contribute to a bi-weekly report that consists of all admissions duties that were completed in the prior weeks.
  • Maintain all office supplies. Keep track of what is needed and when and turn all requests into reception in a timely manner.
  • Attend and contribute to morning meeting and flow when Admissions & Foster Care Coordinator is not in.
  • Compile daily records required by Animal Friends through use
    of Chameleon software.
  • Participate in training seminars, including animal handling and Open Paw, and other seminars as assigned.
  • Maintain a clean and organized environment including sweeping, mopping, and other light duties as needed or assigned.
  • Maintain a professional, courteous demeanor with clients, volunteers and employees at all times.

Relationships:

Reports directly to the Admissions and Foster Care Coordinator.

Actively engages with the Animal Care and Enrichment, Medical Wellness, Behavior Wellness, Adoption and Humane Investigations Departments.

Qualifications:

  • High school diploma required and must be 18 years of age.
  • Previous customer service and/or public relations experience required.
  • Must be a team player but also able to handle difficult situations independently.
  • Must have animal handling experience.
  • Must have a basic knowledge of animal behavior issues and a general understanding of animal health-related concerns.
  • Must possess excellent communication skills, interpersonal skills, computer literacy, organizational ability and time management skills.
  • Must have access to dependable transportation and openness to local travel. Valid driver’s license preferred.
  • Must be able to work flexible hours, including weekends and some holidays.
  • Must be able to work special events including, but not limited to, Bark in the Park, Annual Animal Friends Telethon, New Year’s Eve Rescue, Liberation Day Rescue and Black Tie & Tails.
  • Must be able to push, pull, lift and/or carry up to 50 lbs. Shelter work can be physically demanding.
  • Must have a sincere interest in the work, programs and mission of Animal Friends, Inc.

To Apply:

Send cover letter and resume to Michele Batiste, Human Resources, at MBatiste@ThinkingOutsideTheCage.org. No phone calls, please.

 

 

Animal Caregiver

Reports to:

Animal Wellness Coordinator and Animal Care Coordinator

Status:

Part-time
6 a.m.-2 p.m. | Fri., Sat. and Sun.

Hourly position

Job Overview:

The Animal Caregiver's primary duties involve direct care of the shelter animals. This care involves feeding of the animals and cleaning of the cages, as well as general cleaning of the entire shelter. Animal Caregivers are in direct contact with the public, volunteers and other shelter staff and thus a positive, friendly attitude and ability to work with others are essential components of this position. The candidate must also embrace the programs and mission of Animal Friends.

Responsibilities:

To care for the shelter’s animals, the Animal Caregiver will:

  • Keep cages clean at all times, scrubbing daily and disinfecting as directed.
  • Feed and water animals.
  • Keep work areas in the kennel clean and well-organized.
  • Exercise and walk animals as needed.

To assist in veterinary care of the shelter’s animals, the Animal Caregiver will:

  • Brush, bathe and treat animals for external parasites as needed at the medical department’s direction.
  • Collect stool and urine specimens as directed.
  • Report any behavioral or health problems to the medical department and/or behavior coordinator.
  • Assist in transporting animals to veterinary hospitals as needed.

To assist in building maintenance, the Animal Caregiver will:

  • Clean bathrooms.
  • Remove snow from the public sidewalks of the shelter and its property.
  • Do laundry.
  • Collect and bag garbage.
  • Perform routine maintenance tasks as directed.
  • Notify the Animal Care Coordinator when repairs are needed or supplies need to be reordered.

The Animal Caregiver will maintain a professional, courteous demeanor with customers, volunteers and staff at all times.

Qualifications:

  • High school diploma or GED required.
  • Must have access to dependable transportation and openness to local travel.
  • Valid driver’s license preferred.
  • Must be able to work flexible hours, including evenings, weekends and some holidays.
  • Must be able to work special events including, but not limited to, Bark in the Park and Black Tie & Tails.
  • Must be able to push, pull, lift and/or carry up to 50 pounds. Shelter work can be physically demanding.
  • Must have a sincere interest in the work, programs and mission of Animal Friends, Inc.

To Apply:

Please submit cover letter and resume to Michele Batiste, Director of Human Resources at MBatiste@ThinkingOutsideTheCage.org. No phone calls please.

 

 

Individual & Foundation Giving Intern

Reports To: 

Development Coordinator

Job Overview and Responsibility:

This intern will work closely with the Development Coordinator to assure the success of all Animal Friends fundraising efforts.

This role primarily focuses on database management using Raiser’s Edge as well as Foundation Relations, utilizing strong writing and storytelling to gain funding from foundations and trusts, both local and national.

Daily tasks will include but are not limited to:

  • New constituent entry and ongoing maintenance.
  • Gift entry.
  • General database clean-up.
  • Sending acknowledgment letters and renewals.
  • Assisting with Foundations Relations through research, proposals, letters of inquiry and reports.
  • Assisting with Individual Giving opportunities including memberships, cage sponsorships, memorial bricks, memorial garden, wedding favor donations and others.
Additionally, he/she will gain first-hand experience in fundraising by completing the following tasks:
  • Solicitation phone calls and email correspondence.
  • Filing paperwork and organizing supplies.
  • Miscellaneous office tasks.

Requirements and Qualifications: 

  • Must be 18 years or older.
  • Must be able to troubleshoot and problem solve effectively, while maintaining composure around clients, donors, animals and volunteers.
  • Ability to follow directions, work independently, and efficiently manage one’s time.
  • Excellent written and verbal communication skills.
  • Computer literacy required; working knowledge of Microsoft Office Suite; Raiser’s Edge experience preferred.
  • Must be comfortable soliciting and working with individuals and businesses.
  • Comfortable working with and around shelter animals - dogs, cats, rabbits.
  • Must be open to local travel and have access to reliable transportation to and from Animal Friends.
  • Must have sincere interest in the work, programs, and mission of Animal Friends.
  • Required to become an Animal Friends volunteer prior to start date. 

Term of Position: 

Fall 2017

No fewer than 10 weeks.

Hours TBD as needed for college credit (if applicable)

Compensation: 

Unpaid

Course credit (if applicable) 

To Apply: 

Please submit cover letter and resume to Michele Batiste, Director of Human Resources at MBatiste@ThinkingOutsideTheCage.org. No phone calls please.

 

 

 

Event Intern

Reports To:

Event Coordinators

Job Overview and Responsibility:

This intern will work closely with the Event Coordinators in preparation and staffing of events both on and off site.

Daily tasks may include:

  • Planning, coordination, supervision and implementation of events.
  • Conceptualizing and presenting ideas for new third party events.
  • Acting as a positive ambassador of the organization, promoting Animal Friends' mission, vision, culture and policies throughout the community.
Additionally, he/she will gain first-hand experience in fundraising by completing the following tasks:
  • Solicitation phone calls and email correspondence.
  • Filing paperwork and organizing supplies.
  • Miscellaneous office tasks.

Requirements and Qualifications:

  • Must have a flexible schedule, including being available on nights and weekends.
  • Must be open to local travel and have access to reliable transportation.
  • Must be 18 years or older.
  • Ability to follow directions, work independently and efficiently manage one’s time.
  • Must be able to troubleshoot and problem solve effectively, while maintaining composure around clients, donors, animals and volunteers.
  • Excellent written and verbal communication skills.
  • Must be comfortable soliciting and working with individuals and businesses.
  • Comfortable working with and around dogs, cats and rabbits.
  • Must have sincere interest in the work, programs, and mission of Animal Friends. 
  • Required to become an Animal Friends volunteer prior to start date.

Term of Position:

Fall 2017

Ideally September through mid-December

Hours TBD as needed for college credit (if applicable)

Compensation:

Unpaid

Course credit (if applicable)

To Apply:

Please submit a cover letter and resume to Michele Batiste, Director of Human Resources at MBatiste@ThinkingOutsideTheCage.org. No phone calls please.

 

 

Development Coordinator

Animal Friends, southwestern Pennsylvania’s premier companion animal resource center, is seeking a Development Coordinator.

Overview:

The Development Coordinator provides support for creating and implementing a comprehensive fund development plan that focuses in the areas of annual giving, grant gaining, planned giving, and capital/endowment campaigns. The Development Coordinator provides support for direct cultivation, solicitation, and stewardship of individual, corporate, and foundation support.

The Development Coordinator promotes a professional and positive image for Animal Friends through his/her knowledge of the organization’s activities and ability to communicate its vision and mission to all constituency groups. This is also accomplished by attending and participating in Animal Friends’ events such as Black Tie & Tails, Bark N’at, 31 Days of Giving, etc.

Requirements:

  • Bachelor’s Degree in a related field.
  • 3 or more years of fundraising experience with a non-profit organization.
  • Working knowledge of Microsoft Office.
  • Possess excellent communication skills, interpersonal skills, computer literacy, organizational ability, administrative and time management skills.
  • Able to work flexible hours (occasionally on short notice), including evenings, weekends and holidays when necessary.

 

Preferred:

  • Experience working with volunteers.
  • Experience with Raiser’s Edge, Convio, BidPal, and Greater Giving software.
  • Access to dependable transportation, and openness to local travel.
  • Valid driver’s license. 

 

To Apply: 

Please send a current resume and cover letter to Michele Batiste, Director of Human Resources at MBatiste@ThinkingOutsideTheCage.org or 562 Camp Horne Road, Pittsburgh, PA 15237.

 

 

 

Volunteer Coordinator

Reports To:

Director of Volunteer Services

Position Summary:

The Volunteer Coordinator will work with volunteer programs from planning stages to implementation in a nonprofit setting, including, but not limited to individual, organizational and court-ordered volunteer opportunities. This position will assist with a wide variety of tasks in a fast-paced environment.

Essential Job Duties:

  • Administrative duties will include work with the Volgistics Volunteer Management System to update, input and compile data.
  • The Volunteer Coordinator position will require program research, supply organization, materials ordering, etc.
  • Responsibilities will include implementation, scheduling, and confirmation of mentor sessions, birthday parties, various training classes and meetings, Getting Started Orientations, the greeter program and other volunteer programming.
  • The Volunteer Coordinator will contribute skills to assist with the planning, preparation, and execution of all volunteer related activities.
  • Additionally the Volunteer Coordinator will be responsible for responding to emails and phone messages in a timely manner.
  • Hands-on duties include setting up for volunteer events, assisting with volunteer fairs and service days for corporate and college groups – set up/take down of folding tables, directing volunteers, placement of event décor, etc.
  • The Volunteer Coordinator will also be required to attend all special volunteer functions and stay after the events to help the team and volunteers tear down as needed.
  • The Volunteer Coordinator will be one of the on-site representatives and a contact person for volunteer questions and scheduling.
  • He/she should be able to troubleshoot and problem solve effectively, while maintaining composure around staff, clients, donors, animals and volunteers. 

The Volunteer Coordinator will work with the Director of Volunteer Services, staff, and volunteers to assure the success of the Animal Friends Volunteer program and assist with other relevant duties as requested.

Culture:

Must adhere to, and apply, all Culture expectations as stated and defined in the mission, vision and cultural statement policies.

Personal Characteristics:

  • Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
  • Adaptability - Ability to adapt to change in the workplace.
  • Analytical Skills - Ability to use thinking and reasoning to solve a problem.
  • Autonomy - Ability to work independently with minimal supervision.
  • Communication, Oral - Ability to communicate effectively with others using the spoken word.
  • Communication, Written - Ability to communicate in writing clearly and concisely.
  • Conflict Resolution - Ability to deal with others in an antagonistic situation.
  • Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
  • Interpersonal - Ability to get along well with a variety of personalities and individuals.
  • Tolerance - Ability to work successfully with a variety of people without making judgments.

Education Requirements:

Experience Required: 1-2 years previous volunteer management or related experience required.

Preferred: Bachelor's Degree

Computer Skills: Microsoft Office Suite and Volgistics a plus.

Other Requirements:

  • Must be comfortable working with and around shelter animals – dogs, cats, and rabbits.
  • Must be willing to work at least 50% of weekend and holiday coverage for the Volunteer Department. Some evenings and early mornings may also be required.
  • Must have access to reliable transportation to and from Animal Friends and be open to local travel. A valid driver’s license is required.

Physical Requirements:

Vision:

  • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading
  • The worker is required to have visual acuity to operate motor vehicles.

Sense of Sound:

  • The worker is required to perceive the nature of sounds at normal speaking levels with or without correction, and have the ability to receive detailed information through oral communication, and make fine discriminations in sound.

Ability to wear Personal Protective Equipment (PPE):

  • Gloves, Gown, Mask, etc. as needed

Work Environment:

  • The worker is subject to both inside and outside environmental conditions: Activities occurring inside: protection from weather conditions but not necessarily from temperature changes. Activities occurring outside: No effective protection form weather.
  • The worker is subject to hazards: Includes a variety of physical conditions, such as may be encountered when working directly with animals.
  • The worker is exposed to infectious diseases both animal specific and zoonotic.
  • The worker is not substantially exposed to adverse environmental conditions (as in typical office or administrative work).

To Apply:

Please submit a cover letter and resume to Michele Batiste, Director of Human Resources at MBatiste@ThinkingOutsideTheCage.org. No phone calls please.

 

 

 



Clinic Services Veterinary Technician

Status:

Part-time
Hourly
Non-exempt

Job Overview:

The Clinic Services Veterinary Technician serves as an integral member of the Clinic Services team providing quality patient care through all facets of our clinic day. This position assists in the daily functioning of surgery, wellness and vaccine clinics.

The Clinic Services Veterinary Technician is responsible for providing high-quality and compassionate medical care for our on-site and mobile Low-Cost Spay/Neuter program, vaccine clinics and wellness appointments.

The Clinic Services Veterinary Technician must ensure a humane environment while providing client education about spay/neuter, vaccinations, and our standard of care protocols. 

It is essential that the incumbent have an outgoing, positive personality, excellent communication and organizational skills, computer knowledge, a sincere interest in serving both people and animals and comfort working in a fast-paced team environment. 

The candidate must support Animal Friends’ mission and goals and enhance and promote the programs and services of the organization.

Responsibilities:

Administrative Duties:

  • Preparing records, consent forms, etc.
  • Admitting patients for surgery and procedures.
  • Dispensing medications, pet foods, and supplies.
  • Filing records, Updating client/patient files.
  • Maintaining computer records/backups.
  • Performing client phone calls.

Technician Duties include:

  • Perform anesthetic monitoring during our high-quality high-volume spay/neuter clinics including the use of isoflurane, injectable anesthesia, and performing drug calculations.
  • Perform surgical preparation of patients including intubation, clipping and surgical scrub.
  • Provide proper handling of pharmaceuticals including, drawing up medications, proper logging of controlled substances and dispensing and/or administration of patient medications.
  • Provide comfort, diagnostic, surgical and nursing care to all patients.
  • Participate in our high-volume vaccine clinics including restraint, providing prescribed treatments to client-owned animals and client education to produce the proper wellness plan for each patient.
  • Taking accurate and appropriate patient history.
  • Reviewing vaccination records and preparing vaccines according to our vaccine protocol.
  • Assisting veterinarians in medical procedures using proper restraint; including proper restraint for fractious patients.
  • Maintaining and using medical equipment such as hematology machines, dental machine, x-ray machine and autoclave.
  • Performing routine laboratory procedures and analyses in hematology, microbiology, urinalysis, and serology.
  • Preparing samples for outside laboratory analysis.
  • Administering treatments and injections following the instructions of a veterinarian or a treatment form.
  • Initiating emergency procedures.
  • Maintaining pharmacy records, and controlled drug, anesthesia, fecal, FIV/FeLV, lyme, and heartworm test logs.
  • Taking radiographs, performing venipuncture, bandaging.
  • Taking vital signs of animals including temperature, pulse, and respiration.
  • Performing dental cleanings.
  • Performing and analyze skin and ear cytologies.
  • Performing catheterization: urinary and venous.
  • Educating clients based on veterinarian’s standard of care.
  • Discharging patients to owners following surgery/visit.
  • Completing ear cleanings, nail trims and anal gland expression.
  • Maintaining cleanliness of the mobile surgical unit and in-house surgical suite as well as exam rooms and laboratory/pharmacy.
  • Share responsibility of veterinary technician on-call cell phone.
  • Required of all technicians working at least 2 days per week on a regular basis.

Practice superlative customer service standards as determined by the organization with a focus on client education.

Support the daily operations of the shelter, specifically the Operation Department, as requested. This includes but is not limited to tasks associated with and participation at special events, specifically Bark in the Park and Black Tie & Tails.

Comply with applicable organization and program procedures and policies.

Assist with other related duties as requested.

Relationships:

Reports to the Clinic Services Veterinary Technician Team Leader.

Maintains close interdepartmental relationship with Medical Wellness as well as the other departments within the shelter.

Ensures open communication with Mobile Resource Center partner organizations.

General Qualification Requirements:

Education:

  • Associates Degree in Specialized Technology from an accredited school – Veterinary Technician Program.
  • A veterinary technician license in the State of Pennsylvania is preferred but not required.
  • Prior work experience in high-volume spay/neuter will be considered in place of degree.
  • Must have excellent work history and access to professional references.

Knowledge, Skills and Abilities:

  • Comprehensive understanding and experience with anesthetic monitoring and surgical prepping is required.
  • Basic knowledge of, and ability to learn and communicate general health, reproductive and spay/neuter information of companion animals (dogs, cats and rabbits).
  • Must be comfortable working with and around animals, particularly dogs, cats (including ferals) and rabbits.
  • Ability to restrain dogs of all sizes, cats (including ferals) and rabbits in a manner safe for both the animal and staff.
  • Ability to perform venipuncture, intubation and nursing skills in a fast-paced environment.
  • Ability to work a flexible schedule including weekend and evening hours both on the Mobile Resource Center and On-Site.
  • Must be able to follow verbal and/or written direction and respond positively to direction and supervision.
  • Ability to work in a highly collaborative, fast-paced environment with a commitment to developing long-term relationships with colleagues, clients, and community.
  • Ability to maintain a positive outlook and to work well in a collaborative environment.
  • Excellent communication and interpersonal skills with diverse populations and ability to provide excellent customer service.
  • Strong computer literacy, excellent time management and organizational skills are required.
  • Access to dependable transportation and open to local travel. Must possess a valid driver’s license.
  • Sincere interest in the work, program and mission of Animal Friends.
  • Ability to stand for long periods of time, assist in lifting large dogs, crates, carriers and feral cat traps.
  • Must have access to dependable transportation and openness to local travel. Valid driver’s license required.
  • Must be able to work organizational special events as required.
  • Must have a sincere interest in the work, program and mission of Animal Friends, Inc.

Physical:

  • The position requires the ability to stand for long periods of time, assist in lifting large dogs, crates, carriers and feral cat traps.
  • The candidate must be able to stoop, kneel, crouch or crawl, with or without accommodations. 

Animal Friends is an Equal Opportunity Employer.

To Apply:

Please submit a cover letter and resume to Michele Batiste, Director of Human Resources at MBatiste@ThinkingOutsideTheCage.org. No phone calls please.

 

 

 

 

 

Humane Investigations Coordinator

Department:

Humane Investigations/Outreach & Therapeutic Services

Reports To:

Director of Outreach & Therapeutic Services

Status:

Full-time
Hourly position

Job Overview:

The Humane Investigations Coordinator plays a key role in Animal Friends commitment to reduce and eliminate animal abuse and suffering. The primary purpose of this position is to supervise and manage all aspects of the Animal Friends Humane Investigations Department including staff and resources.

This position also investigates reports of animal abuse and neglect in the community as a Humane Police Officer (HPO) while serving as a point person for community outreach, education and supportive resources and supervising other officers. The Coordinator is tasked with educating pet owners and ensuring compliance with the law and ensuring standards of health and welfare of animals. The Coordinator has police power as defined by the Pennsylvania Crimes Code, Title 18. The Coordinator should direct his/her efforts to prevent cruelty to animals and, when warranted, rescue animals in danger, in accordance with the law. The Coordinator is expected to adhere to procedures defined by the PA State law and with policies defined by Animal Friends’ Management. The Coordinator is expected to carry out the mission of Animal Friends as part of our community resource efforts, and serve as a positive ambassador for the organization in our region.

The Coordinator also provides field training for new officers and supports other officers in the department in their daily functions as needed. The Coordinator, working collaboratively with the Director of Communications, serves as a responsible spokesperson for the Department to convey organizational messaging regarding HI investigations, cases and related topics.

Responsibilities:

The Humane Investigations Coordinator is first and foremost a supervisor. As such, the Coordinator sets an example for all Officers to emulate and is, therefore, expected to be proficient in all aspects of HPO daily duties. The Coordinator should uphold all HSPO duties as defined by Animal Friends and the Commonwealth of Pennsylvania including but not limited to following all established SOP’s, laptop field work and fluency in all uses of Chameleon as it relates to HI work.

Investigates and, when necessary, prosecutes individuals who neglect or abuse animals, according to the laws of the Commonwealth of Pennsylvania.

Adheres to procedures defined by the PA State law and with policies defined by Animal Friends’ Board of Directors.

As needed, responds to calls and complaints, determining whether, in fact, an offense has been committed, and what further action is taken, from increased education to prosecution, if necessary.

Keeps thorough reports and appropriate documentation through daily reporting in Chameleon of each investigation, including action taken and final disposition.

Educates pet owners of laws concerning basic standards of responsible pet ownership.

As directed, works collaboratively with other HPO’s, animal control, dog warden, local, state and federal law enforcement agencies.

Vehicle Administration

Maintains designated Humane Investigations vehicle, organization, equipment and supplies as prescribed through the HI Vehicle Policy Agreement.

Administration and Community Education

Oversees regular briefings with departmental staff to review caseload, discuss upcoming cases and challenges and prioritize new cases as a team.

Oversees weekly HI program meetings.

Provides constant communication with the other departments and supervisor about case work and strategizes efficient use of time and resources including admissions to the shelter and off-site boarding.

Adheres to developed protocols for systems (in house and mobile) for more efficient and regular use of the Chameleon Database, communication with Director and other departments affected by HI admissions and cases.

Engages in networking and educational opportunities with other animal agencies, police departments, and community organizations to educate these groups on responsible pet ownership.

Assists in creation of training resources for community outreach efforts and participates in providing training sessions as needed for other police officers, law enforcement agencies, and social services organizations.

Provides accurate reports and follow-up information on a regular weekly basis to supervisor.

Follows developed protocols for communication with media.

Assists with other related duties as requested.

Expectations:

As a Humane Police Officer, the Coordinator must execute his/her duties in a professional, honest, and fair manner and in accordance with the laws of the Commonwealth of Pennsylvania.

The Coordinator must work various hours as required by the work load, court schedule, and Animal Friends events; must be available to work a flexible schedule with potential for evening and weekend hours; must be able and willing to travel out of town if necessary. Out of town travel is required for annual training and continuing education.

The Coordinator must execute his/her duties always keeping in mind the safety and best interest of the agent, the animal, and the organization.

As a Humane Police Officer, in court, the Coordinator must make every attempt to present evidence and convey the truth in an objective manner.

The Coordinator must adhere to the organization’s use of vehicle policy, use of electronic equipment policy, code of conduct and employee handbook.

The Coordinator must be attired in the appropriate uniform befitting the season and the situation.

The Coordinator must abide by and uphold the mission, vision and culture statement of the Animal Friends Organization. 

 

Relationships:

Reports to the Director of Outreach & Therapeutic Services

Supervises other Humane Police Officers and Humane Investigations Resource Liaison.

Qualifications:

5 years supervisory experience required.

Law enforcement/legal experience required.

Satisfactory completion of the training program established by PA Act 1994-135 governing Humane Society Police Officers, including criminal history background check required by the Act.  Can be completed after hiring.

Must be comfortable approaching, handling and/or restraining all animals regardless of temperament, medical condition or overall health. Training will be provided.

Familiarity with rules of criminal procedure.

Must possess excellent communication and interpersonal skills; experience dealing with crisis situations and/or in advocacy-related work is preferred.

Must be computer literate and comfortable with Microsoft Outlook, Word and Excel. Experience with Chameleon and other project management software helpful.

Must be comfortable working in a fast-paced, high-energy environment; must be able to prioritize effectively and manage workday hours efficiently.

Must have access to dependable transportation, and openness to travel. Valid driver’s license required.

Must be able to work flexible hours, including weekends and holidays on a regular basis. On-call work may be required.

Must be able to push, pull and/or lift 50 pounds. This position is physically demanding.

Must have a sincere interest in the work, programs and mission of Animal Friends, Inc.

 

Job Opportunities

Animal Friends

Caryl Gates Gluck Resource Center
562 Camp Horne Road | Pittsburgh, PA 15237
Phone: 412.847.7000 | Fax: 412.847.7001
speak@ThinkingOutsideTheCage.org
M-F 11 a.m.-7 p.m. | S/S 10 a.m.-5 p.m.

Copyright 2015 Animal Friends Inc.