Do you want to work in a place where you can really make a difference?

See below for current job opportunities at Animal Friends. We offer an exciting, fast-paced work environment with an enthusiastic team of dedicated animal lovers. Animal Friends is an equal opportunity employer and gives equal consideration to all applicants for employment regardless of race, color, age, disability, creed, religion, national origin, sex, pregnancy, marital status, sexual orientation or any other legally protected status.

Don't forget! We depend on volunteers to do many different types of work at Animal Friends. Click here to become a volunteer!

 

Full-time Positions


Part-time Positions


Internships


 

 

Volunteer Department Intern 

Reports To:

Director of Volunteer Services
Volunteer Coordinators

Department:

Volunteer Center

Status:

Part Time (15-25 hours per week)
Unpaid Internship
May include weekends and evenings

Job Overview:

Animal Friends is a non-profit companion animal resource center serving the needs pets and people for 70 years. With over 3,000 active volunteers, Animal Friends has contributed over 2,000,000 hours of volunteer service to our shelter and community over the past 10 years at our Camp Horne Road facility.

The Volunteer Department Intern will gain first-hand experience in volunteer program planning, advertising, and implementation in a non-profit setting, including, but not limited to individual and day of service group volunteer opportunities.

Hands-on duties will include:

  • Assisting with developing marketing and advertising strategies for volunteer events and programs
  • Set up and tear down for volunteer functions
  • Assisting with volunteer fairs and day of service group programs
  • Assisting with directing and managing Day of Service volunteer programs and office assistance volunteers
  • Aide in event planning, decorating, and implementation

Administrative duties will include:

  • Update, input and compile data with Volgistics Volunteer Management System
  • Volunteer program research
  • Email and phone correspondence
  • Assist with other relevant duties as requested

The intern will be one of the onsite representatives and a contact person for volunteer questions and scheduling. He or she should be able to trouble shoot and problem solve efficiently, while maintaining composure around clients, donors, animals, and volunteers.

Relationships:

Reports directly to the Director of Volunteer Services and the Volunteer Coordinators.

Actively engages with various departments throughout Animal Friends.

Qualifications:

  • Must be over 18
  • Must have the ability to follow directions, work independently, and efficiently manage one’s time
  • Must possess excellent written and verbal communication skills
  • Must be willing to work (set up, run, tear down) Animal Friends volunteer programs when needed, in conjunction with the Volunteer Department team and volunteers
  • Must be comfortable working with and around shelter animals including, dogs, cats, and rabbits
  • Must have sincere interest in the vision and mission of the Animal Friends organization and be willing to comply with our culture statement
  • Must have access to reliable transportation to and from Animal Friends and be open to local travel
  • Computer literacy required with a working knowledge Microsoft Office Suite. Volgistics, and preferably Blackbaud.
  • May be working with materials of a confidential nature and must be able to maintain confidentiality of information

To Apply:

Please submit a cover letter and resume to Ashley Rieser, Director of Volunteer Services at ARieser@ThinkingOutsideTheCage.org. No phone calls, please.


 

 

Animal Caregiver

Reports to:

Animal Wellness Coordinator and Animal Care Coordinator

Status:

Part-time
6 a.m.-2 p.m. | Fri., Sat. and Sun.

Hourly position

Job Overview:

The Animal Caregiver's primary duties involve direct care of the shelter animals. This care involves feeding of the animals and cleaning of the cages, as well as general cleaning of the entire shelter. Animal Caregivers are in direct contact with the public, volunteers and other shelter staff and thus a positive, friendly attitude and ability to work with others are essential components of this position. The candidate must also embrace the programs and mission of Animal Friends.

Responsibilities:

To care for the shelter’s animals, the Animal Caregiver will:

  • Keep cages clean at all times, scrubbing daily and disinfecting as directed.
  • Feed and water animals.
  • Keep work areas in the kennel clean and well-organized.
  • Exercise and walk animals as needed.

To assist in veterinary care of the shelter’s animals, the Animal Caregiver will:

  • Brush, bathe and treat animals for external parasites as needed at the medical department’s direction.
  • Collect stool and urine specimens as directed.
  • Report any behavioral or health problems to the medical department and/or behavior coordinator.
  • Assist in transporting animals to veterinary hospitals as needed.

To assist in building maintenance, the Animal Caregiver will:

  • Clean bathrooms.
  • Remove snow from the public sidewalks of the shelter and its property.
  • Do laundry.
  • Collect and bag garbage.
  • Perform routine maintenance tasks as directed.
  • Notify the Animal Care Coordinator when repairs are needed or supplies need to be reordered.

The Animal Caregiver will maintain a professional, courteous demeanor with customers, volunteers and staff at all times.

Qualifications:

  • High school diploma or GED required.
  • Must have access to dependable transportation and openness to local travel.
  • Valid driver’s license preferred.
  • Must be able to work flexible hours, including evenings, weekends and some holidays.
  • Must be able to work special events including, but not limited to, Bark in the Park and Black Tie & Tails.
  • Must be able to push, pull, lift and/or carry up to 50 pounds. Shelter work can be physically demanding.
  • Must have a sincere interest in the work, programs and mission of Animal Friends, Inc.

To Apply:

Please submit cover letter and resume to Shalyse Bolash, Animal Care Coordinator at SBolash@ThinkingOutsideTheCage.org. No phone calls, please.

 


 

Event Intern

Reports To:

Event Coordinators

Job Overview and Responsibility:

This intern will work closely with the Event Coordinators in preparation and staffing of events both on and off site.

Daily tasks may include:

  • Planning, coordination, supervision and implementation of events.
  • Conceptualizing and presenting ideas for new third party events.
  • Acting as a positive ambassador of the organization, promoting Animal Friends' mission, vision, culture and policies throughout the community.
Additionally, he/she will gain first-hand experience in fundraising by completing the following tasks:
  • Solicitation phone calls and email correspondence.
  • Filing paperwork and organizing supplies.
  • Miscellaneous office tasks.

Requirements and Qualifications:

  • Must have a flexible schedule, including being available on nights and weekends.
  • Must be open to local travel and have access to reliable transportation.
  • Must be 18 years or older.
  • Ability to follow directions, work independently and efficiently manage one’s time.
  • Must be able to troubleshoot and problem solve effectively, while maintaining composure around clients, donors, animals and volunteers.
  • Excellent written and verbal communication skills.
  • Must be comfortable soliciting and working with individuals and businesses.
  • Comfortable working with and around dogs, cats and rabbits.
  • Must have sincere interest in the work, programs, and mission of Animal Friends. 
  • Required to become an Animal Friends volunteer prior to start date.

Term of Position:

Spring 2018

Hours TBD as needed for college credit (if applicable)

Compensation:

Unpaid

Course credit (if applicable)

To Apply:

Please submit a cover letter and resume to Heather Dougherty, Director of Events & Corporate Giving at HDougherty@ThinkingOutsideTheCage.org. No phone calls, please.

 



 


Clinic Services Veterinarian

Reports To:

Veterinarian of Clinic Services and Director of Clinic Services

Status:

Part-time
Hourly
Non-exempt

Job Overview:

Animal Friends, Pittsburgh’s premiere, progressive Companion Animal Resource Center, seeks an energetic, compassionate, knowledgeable and progressive veterinarian. The incumbent must be an advocate for the health and well-being of community pets, shelter animals and feral cats.

The successful candidate must have a passion for working with people and pets, with a focus on underserved populations. This position requires an outgoing personality and comfort working with diverse populations. The ability to offer education and care in a compassionate, nonjudgmental way is a must.

Animal Friends’ Clinic Services Program consists of three core components each uniquely designed to support a targeted population by offering pets high-quality, low-cost spay/neuter, vaccines and wellness services. The components include our Animal Wellness Center Program offering spay/neuter, vaccine and wellness services; our Mobile Program supporting small, rural shelters and community groups where access to low-cost spay/neuter services is limited; and our Community Program partnering with local veterinary clinics to provide subsidized spay/neuter options for clients in their communities.

As a regional leader in high-quality, high-volume spay/neuter, our program has altered over 73,000 companion animals and feral cats since 2009. Last year, our program provided over 21,000 vaccines and related services. With the opening of the Howard Ash Animal Wellness Center in 2017, we are positioned to increase our annual spay/neuter numbers as well as meet the need for affordable, accessible wellness services for underserved pet owners.


Job Functions:

The Clinic Services Veterinarian assists in ensuring that our program meets the needs of underserved communities by providing high-quality, high-volume (HQHV) spay/neuter surgeries, vaccinations, and basic wellness services through our spay/neuter program at the Animal Wellness Center and on the Mobile Resource Center. The Veterinarian also provides support at high-volume vaccination clinics at the Animal Wellness Center and in the community during summer vaccine clinics and Animal Friends for Life outreach initiatives.

The animal population focus at our Wellness Center is shelter, owned and feral cats as well as shelter and owned dogs. Our Mobile clinic supports shelter, owned and feral cats. Other duties include, but are not limited to, physical examination of animals, diagnosing of disease, and monitoring of patients.

The Clinic Services Veterinary is supported by a well-trained technician team as well as administrative staff. The primary responsibilities of this position are:

  • To perform high-quality, high-volume spay/neuter surgery according to the standards set forth by the Association of Shelter Veterinarians’ Spay-Neuter Task Force in “The Association of Shelter Veterinarians Veterinary Medical Care Guidelines for Spay-Neuter Programs” (JAVMA, Vol 233, No. 1, July 1, 2008) and under the leadership and guidance of the Veterinarian of Clinic Services.
  • To provide vaccines during surgery and at high-volume vaccine clinics both at the Animal Wellness Center and in the Community.
  • To perform Wellness Exam Appointments at the Animal Wellness Center.

In addition, the position will require a clinician who is capable of “thinking outside the box” when providing care for pets through our Animal Friends for Life Initiative as well as our other surgical patients with conditions manageable through our current capabilities. It is our responsibility to give the best care to each patient while they are with us.

The candidate must be a positive ambassador for the organization and act as a mentor in guiding staff to work to the best of their abilities.

Relationships:

Reports to the Veterinarian of Clinic Services and Director of Clinic Services.

Maintains close interdepartmental relationship with the Medical Wellness team as well as other departments within the shelter.

Provides direction to Veterinary Technician staff and volunteers during surgery, vaccine and wellness appointments.

Willingness to work in a learning environment and provide support and training for veterinary and veterinary technician students.

Qualifications:

Experience and Training

The ability to perform or the willingness to acquire the skills to perform at least 30-35 surgeries per clinic.

The candidate must also possess a strong background in clinical skills, a high level of professionalism and the willingness to treat both medically and/or surgically minor illness/disease and minor wounds/trauma.

The position requires a current license to practice veterinary medicine in Pennsylvania and a valid driver’s license.

Education

The position requires a DVM or equivalent.

Knowledge, Skills and Abilities

Ability and willingness to follow professional direction from the Veterinarian of Clinic Services and the Director of Clinic Services.

Ability to work with people of various backgrounds including underserved communities.

Ability to compassionately and skillfully restrain dogs (of all sizes), cats (including ferals) and rabbits.

Ability to perform spay/neuter surgery on dogs, cats and rabbits.

Ability to work in a highly collaborative, fast-paced environment with a commitment to developing long-term relationships with colleagues, clients, and community.

Ability to maintain a positive outlook and to work well in a collaborative environment.

Ability to follow verbal and/or written direction and respond positively to direction and supervision.

Excellent communication and interpersonal skills with diverse populations and ability to provide excellent customer service.

Strong computer literacy, excellent time management and organizational skills are required.

Access to dependable transportation and open to local travel. Must possess a valid Pennsylvania driver’s license.

Sincere interest in the work, programs and mission of Animal Friends.

Physical

The position requires the ability to stand for long periods of time, assist in lifting large dogs, crates, carriers and feral cat traps. The candidate must be able to kneel, stoop, crouch and crawl.

As well, it requires the dexterity to perform high-quality, high-volume spay/neuter surgeries, and the stamina to be on your feet for long periods of time.

Compensation:

Animal Friends offers a competitive wage, a positive work environment as well as staff discounts at our clinic and retail store.

Animal Friends and the Clinic Services Program enjoy a positive relationship with surrounding animal welfare agencies, local governmental agencies and veterinary clinics. The organization has been touted as one of the top sheltering facilities in the country and is dedicated to pursuing innovative solutions for community animal welfare issues.

To Apply: 

Please send a cover letter and resume to Carol Whaley, Director of Clinic Services at CWhaley@ThinkingOutsideTheCage.org. No phone calls, please.


 

 


Maintenance/Custodial Assistant

Reports To:

Senior Maintenance Coordinator

Department:

Maintenance

Status:

Part-time
Hourly
Non-exempt
24-28 hours per week

Job Overview:

Animal Friends is seeking a highly motivated, organized and detail-oriented person to support our maintenance department. This position is primarily responsible for the overall appearance, cleanliness and general maintenance of the facilities, equipment and grounds.

The Maintenance Department interacts with every department within the organization. As such, each member of the department has the opportunity to champion and reinforce team-focused and supportive work. As a member of the Animal Friends team, it is the responsibility of the Maintenance/Custodial Assistant to embrace, emulate, support and carry out the organization’s vision, mission and workplace culture.

The Maintenance/Custodial Assistant duties include, but are not limited to:

Maintenance:

  • painting
  • carpentry
  • electrical
  • plumbing
  • HVAC
  • preventive maintenance and minor repairs of vehicles and other equipment
  • troubleshooting and solving maintenance issues

Custodial:

  • basic cleaning
  • mopping
  • sweeping
  • dusting
  • floor stripping and buffing
  • trash removal
  • window washing
  • cleaning bathrooms
  • setting up and tearing down for various activities
  • cutting grass
  • weed control
  • outdoor plant care
  • cleaning sidewalks and patios
  • snow removal

Other:

  • keeping track of supply inventory
  • stocking of supplies
  • assisting with deliveries and pick-ups
  • assisting with special projects
  • other tasks as needed


Qualifications:

  • Must be organized, detail oriented and self-motivated with strong interpersonal and problem-solving skills
  • High school diploma or general equivalency diploma (GED)
  • Maintenance/Custodial experience preferred
  • Must have access to dependable transportation and openness to local travel
  • Must have a valid driver’s license and a satisfactory driving record in order to be covered under our insurance as an authorized driver
  • Must possess strength, stamina and mobility to perform required physical work
  • Must be proficient in use of various hand tools and power tools
  • Must have excellent work history, time management skills and a team-focused approach, including the ability to work well with and take direction from others
  • Must be able to pass federal and state criminal background checks and child abuse history clearance
  • Must be able to work in a support capacity for all primary fundraising activities, including but not limited to, Black Tie & Tails and Bark in the Park
  • Must be able to attend quarterly all-staff training and other mandatory attendance days
  • Must be able to work flexible shifts, days of the week and holidays as needed. Animal Friends is a 24/7 operation.
  • Must be comfortable working with or around our dogs, cats and rabbits.
  • Must have a sincere interest in the vision, mission and culture of Animal Friends.

To Apply:

Please send resume and cover letter to the attention of C. Patarini, Senior Maintenance Coordinator, Animal Friends, 562 Camp Horne Road, Pittsburgh, PA 15237 or email to CPatarini@ThinkingOutsideTheCage.org. No phone calls, please.

  

 


Shelter Veterinarian

Do you want to make a difference in the lives of homeless animals and work for an organization that is focused on the overall wellness of dogs, cats and rabbits while they await their adoptive homes?  Do you want to be part of a team that delivers truly lifesaving treatment opportunities to animals with medical or behavioral needs? Are you up to the challenge? If your answers to these questions are yes, we want to hear from you! Because at Animal Friends, we’re all about saving lives!

Animal Friends is searching for a shelter veterinarian to direct medical care and perform surgical procedures on dogs, cats and rabbits in our care. Veterinarians have access to a full surgical suite, digital x-ray, basic dental equipment and isolation and quarantine kennels for dogs and cats. Working alongside the Senior Medical Coordinator (who is responsible for all medical staff supervision and most administrative duties), additional key responsibilities include development of medical SOPs, providing direction during disease outbreaks, and providing education to shelter staff and volunteers. Shelter medicine experience is preferred, as is experience with pediatric spay/neuter in addition to other basic surgical procedures.

Make a real difference for animals – join the team where we are thinking outside the cage!

Benefits:

  • Health, vision and dental benefits
  • Profit sharing retirement plan with employer contribution
  • Licensing expenses
  • Continuing education expenses
  • Paid time off – holidays, sick time, vacation and your birthday off!
  • Free and confidential employee assistance program
  • One priceless adoption per year
  • Being part of a lifesaving team that makes a difference every day
  • Unlimited puppy kisses!

About Animal Friends:

For 75 years, Animal Friends has continually set – and raised – the bar for humane programming in the Pittsburgh region. Our 75-acre campus serves as a center of compassion and hope for more than 2,600 homeless pets annually.

With two facilities on our campus, our full-service companion animal resource community serves our region by providing approximately 15,000 spay/neuter surgeries annually, and impacting more than 120,000 lives through humane education, pet behavior classes, pet therapy and our pet food bank each year. Animal Friends is proud to continue to save lives … simply put, because it’s what we do.

Our Vision:

To ensure the well-being of companion animals while ending over-population, abuse, and unwarranted euthanasia.

Requirements:

  • Doctor of Veterinary Medicine (DVM or VMD)
  • Eligible to be licensed to practice veterinary medicine in the state of Pennsylvania. Animal Friends will pay fees.
  • Current DEA license for controlled substances. Animal Friends will pay for renewal fees.
  • Willingness and ability to work hours necessary for successful organizational operations and care of the 250+ animals on site, including coverage on some weekends, holidays, and evenings.

Job Information:

  • Job Function: Veterinarian
  • Entry Level: No
  • Job Type: Full-Time
  • Job Duration: Indefinite
  • Min Education: VMD or DVM
  • Min Experience: 1-2 years of shelter medicine or herd health (or rotation in shelter medicine)
  • Reports to: Chief Operating Officer
  • Direct reports: None
  • Required Travel: Local only
  • Salary: Commensurate with experience
Qualified and interested candidates, please contact Ann Ensminger, Chief Operating Officer at AEnsminger@ThinkingOutsideTheCage.org. No phone calls, please.

 

 

 

Retail and Dog Wash Liaison

Reports To:

Retail Coordinator

Status:

Part time
Hourly
20-24 hours per week
Weekday and weekend evening hours required
Days and times vary

Job Overview:

The Retail and Dog Wash Liaison serves as not only as a key team member of the Retail Department, but also provides enhancement and overall coordination of Animal Friends’ Dog Wash Program. This position is expected to manage all aspects of the Dog Wash Program as well as conduct day to day Retail Associate duties including but not limited to: operation of point of sale system to conduct transactions, manage inventory, restock merchandise, organize and clean retail space, and handle money. Additionally, the Retail and Dog Wash Liaison will be responsible for accepting donations through Retail Store as well as providing the final step in the adoption process. Retail employees must have excellent customer service skills in order to ensure customers have a positive shopping and grooming experience.

Responsibilities and Duties:

The primary responsibilities of the Retail and Dog Wash Liaison are as follows:

  • Scheduling and managing appointments with clients and volunteers.
  • Conducting dog wash services including: washing/drying dogs, performing nail trims, cleaning ears, and basic dog grooming tasks (tasks do not include all-over haircuts/shave-downs) in accordance with all Animal Friends safety policies and protocols.
  • Directly managing volunteers to create a more regular grooming schedule as well as scheduling and conducting dog wash training classes
  • Creating promotions and specials within the Dog Wash Program to reward customers and also entice new customers
  • Communicating with grooming customers via email/phone to promote the program and specials which may be running
  • Developing a plan to grow our current program and customer base

Additionally, secondary retail responsibilities include:

  • Proficiently managing sales, inventory and closing duties using the POS system, Clover
  • Money handling, processing donations, and conducting the conclusion of the adoption process
  • Entering new inventory
  • Managing pricing
  • Balancing and rectifying the end-of-day reports
  • Accurately maintaining Internal Sales spreadsheet
  • Working with Retail Coordinator to develop promotional ideas and strategies to garner more customers and revenue

Education, Experience and Skills Required:

  • This candidate must be customer-oriented, detail-oriented, organized, and accountable
  • High School diploma or GED
  • 1 year retail experience
  • At least 1 year of dog grooming experience
  • Windows Office
  • Register experience, Clover preferred
  • Proficient in current technology

Physical Requirements:

  • Must be able to push, pull, lift and/or carry up to 50 pounds. Shelter work can be physically demanding.
  • Must be comfortable working with dogs of all sizes and breeds

Additional Requirements and Expectations:

  • Must possess excellent communication skills, interpersonal skills, computer literacy, organizational ability, and time management skills
  • Must have the ability to cope with physically and emotionally demanding work.
  • Must be able to follow verbal and/or written direction and respond positively to direction and supervision
  • Must possess positive teamwork skills and function positively in a team setting
  • Must be familiar with animal issues, including animal welfare and animal care
  • Must have access to dependable transportation, and be open to local travel. Valid PA driver’s license preferred.
  • Must maintain a professional, courteous demeanor with clients, volunteers and employees at all times.
  • Must be able to work flexible hours, including evenings and weekends.
  • Must be able to work mandatory special events including, but not limited to Black Tie & Tails; and also attend quarterly mandatory all staff training days.
  • Must have a sincere interest in the work, programs and mission of Animal Friends, Inc.

To Apply:

Please forward cover letter and resume to Victoria Williams, Retail Coordinator at VWilliams@ThinkingOutsideTheCage.org. No phone calls, please.

 

 


Communications Intern (Visual)

Reports To:

Communications Coordinator

Status:

Part-time (10-12 hours per week)
Minimum term of 6 weeks

Compensation:

Unpaid
Course credit (student must provide necessary paperwork)

Job Description:

The Communications Intern (Visual) will work alongside the Communications team to handle project overflow. This may include but is not limited to:

  • Updating branded material such as fliers, posters, brochures and certificates.
  • Developing and implementing promotional campaigns to spread awareness of the programs and services at Animal Friends.
  • Preparing promotional materials (cutting, laminating, folding, etc.).
  • Organizing and maintaining photo database.
  • Photography of Animal Friends’ residents, programs and events.

Qualifications:

A qualified candidate for the Communications Internship must have a sincere interest in the mission of Animal Friends and must be:

  • A college student or college graduate.
  • Pursuing a degree in Graphic Design or a related field.
  • Proficient in Adobe Illustrator and Photoshop.
  • Proficient in Microsoft Office.
  • Photography experience preferred.
  • Experienced with and willing to handle animals.
  • Willing to attend volunteer orientation and animal handling training sessions at the start of the internship to learn Animal Friends’ policies and procedures.
  • Have access to reliable transportation.

To Apply:

Qualified and interested candidates – please send a cover letter and resume to Suaz Forsythe, Communications Coordinator at SForsythe@ThinkingOutsideTheCage.org. No phone calls, please.

 

 


Communications Intern (Voice)

Reports To:

Communications Coordinator

Status:

Part-time (10-12 hours per week)
Minimum term of 6 weeks

Compensation:

Unpaid
Course credit (student must provide necessary paperwork)

Job Description:

The Communications Intern (Voice) will work alongside the Communications team to handle project overflow. This may include but is not limited to:

  • Producing and sending press releases.
  • Assisting with website updates.
  • Proofreading and editing internal and external communications materials.
  • Writing and editing biographies for adoptable animals.
  • Researching and writing educational content for blog posts.
  • Assisting with social media postings.
  • Preparing promotional materials (cutting, laminating, folding, etc.).
  • Developing and implementing promotional campaigns to spread awareness of the programs and services at Animal Friends.

Qualifications:

A qualified candidate for the Communications Internship must have a sincere interest in the mission of Animal Friends and must be:

  • A college student or college graduate.
  • Pursuing a degree in Creative Writing, Communications, Marketing, Public Relations, Journalism or a related field.
  • Experienced in social media management (Facebook, Twitter, Instagram, Snapchat, etc.).
  • Proficient in Microsoft Office.
  • Experience with content management systems preferred.
  • Experienced with and willing to handle animals.
  • Willing to attend volunteer orientation and animal handling training sessions at the start of the internship to learn Animal Friends’ policies and procedures.
  • Have access to reliable transportation.

To Apply:

Qualified and interested candidates – please send a cover letter and resume to Cody Hoellerman, Communications Coordinator, at CHoellerman@ThinkingOutsideTheCage.org. No phone calls, please.

 

 


Veterinary Technician

Reports To:

Medical Wellness Coordinator

Status:

Full time
Non-exempt
Hourly position

Job Overview:

The Veterinary Technician at Animal Friends is responsible for providing high-quality animal care while maintaining the highest standards of medical care. The Veterinary Technician must ensure a humane environment and experiences for all the animals entrusted to the organization’s care. The Veterinary Technician, with guidance from the organization’s Medical Wellness Coordinator, Director of Veterinary Medicine and Director of Animal Wellness, administers the activities of the Medical Wellness Department in collaboration with the departments of Animal Care, Enrichment, Adoption, Admissions, Behavioral Wellness, Foster and others. It is the responsibility of the Veterinary Technician to support and carry out the organization’s mission statement, goals and objectives.

Responsibilities:

Medical and Administrative Activities:

Administer daily medical treatment as prescribed by the Director of Veterinary Medicine.

Perform physical exams as directed and document/maintain accurate veterinary records.

Prioritize non-critical cases to best facilitate the movement of animals to the adoption floor.

Contribute to maintaining the cleanliness of animal areas on a daily basis.

Administer the activities of the Medical Wellness Department in collaboration with the departments of Animal Care and Wellness, Adoption, Admissions, Behavioral Wellness, Foster and others in support of the mission, goals and objectives of Animal Friends.

Serve as an “on call” technician, being available for phone calls after hours, on a rotating basis, to respond to emergencies.

Ensure that all Medical Wellness Department activities are carried out in compliance with local, state and federal regulations and laws governing non-profit entities.

Support and participates in the Open Paw philosophy as implemented at Animal Friends.

Maintain a clean and organized physical presence in all Medical related areas.

Assist with other medical-related duties as requested.

Relationships:

Reports directly to the Medical Wellness Coordinator. Works collaboratively with the departments of Animal Care & Wellness, Adoption, Admissions, Behavioral Wellness, Foster and others.

Qualifications:

High school diploma or GED required.

Veterinary Technician/Assistant Degree preferred.

Must possess a minimum of 3 years prior work experience or equivalent in animal care and welfare. Shelter experience preferred.

Must have strong working knowledge of medical terminology and be proficient in the following: administering injections (all routes), venipuncture for blood sample analysis, fecal and urine sample analysis, taking radiographs, animal restraint and accurate record keeping.

Must have the ability to cope with physically and emotionally demanding work.

Must be able to follow verbal and/or written direction and respond positively to direction and supervision.

Must possess positive teamwork skills and function positively in a team setting.

Must be able to respond to emergencies calmly, professionally and appropriately according to program, departmental, and organizational policies, procedures, and protocols.

Must be familiar with animal welfare and animal care.

Must be comfortable handling, treating, and restraining dogs, cats and rabbits of varying size, age, breed and temperament.

Must possess excellent communication, documentation and interpersonal skills.

Maintain a professional, courteous demeanor with clients, volunteers and employees at all times.

Demonstrate a commitment to integrating volunteers into the Medical Wellness program. Support volunteer recruitment, training, evaluation, and recognition.

Must be computer literate, organized, and able to utilize time effectively.

Must have access to dependable transportation, and openness to local travel. Valid driver’s license preferred.

Must be able to work flexible hours, including weekends and holidays.

Must be able to work special events including, but not limited to, Bark in the Park, Black Tie & Tails and New Year’s Rescue.

Must be able to push, pull, lift and/or carry up to 50 pounds. Shelter work can be physically demanding.

Must have a sincere interest in the work, programs and mission of Animal Friends.

To Apply:

Interested candidates should submit a resume and cover letter to EMiller@ThinkingOutsideTheCage.org. No phone calls, please.


 

 

Adoption Counselor

Status:

Full-time and part-time positions available

Reports To:

Adoption Coordinator

Job Overview:

Adoption Counselors are the most public face of Animal Friends, setting the tone for our clients’ experiences at our Resource Center. This position requires a person with flexibility and public relations augmented by a compassionate spirit. It is essential that the incumbent have communication and organizational skills, computer knowledge and a sincere interest in serving both people and animals. The candidate must also be knowledgeable about Animal Friends and enhance the programs and mission of the organization.

Responsibilities:

  • The primary function of the Adoption Counselor is to assist the public in all phases of the adoption experience.
  • Participate in the adoption process, including:
    • Proactively assisting prospective adopters in the selection of animals while promoting animals to the public.
    • Preparing adoption applications and contracts.
    • Advising new owners of Animal Friends’ contractual requirements, including medical care, lost pet procedures and change of address notification.
    • Contacting adopters to follow up with them following adoption and providing supportive resources and counseling as appropriate.
  • Educate the public on proper animal handling techniques, basic medical care and training options.
  • Maintain a familiarity with all shelter animals including animals available for adoption in foster care and also available for home-to-home placement.
  • Assist with off-site adoption events.
  • Preparing adoptable animal bios for publication.
  • Serving as the point person for the Adoptions Department and performing all duties therein.
  • Overseeing the VCA sign-up sheets and database. Ensuring the information is correct, complete and communicated appropriately.
  • Serving as the liaison for Pet-Assisted Therapy. This includes communication with Behavior staff for animal selections, communication with Pet-Assisted Therapy volunteers and gathering follow-up information for documentation.
  • Assisting in the planning and preparation of adoption events.
  • Review shelter records to identify owners of lost pets.
  • Compile daily records required by Animal Friends through use of Chameleon software.
  • Participate in customer service and other seminars as assigned.
  • Maintain a clean and organized environment including sweeping, mopping, glass-cleaning and other light duties as assigned.
  • Maintain a professional, courteous demeanor with clients, volunteers and other employees at all times.

Relationships:

Reports directly to the Adoption Coordinator.
Actively engages with the Animal Care and Enrichment, Medical Wellness, Admissions and Foster and Behavioral Wellness Departments.
Works with Volunteer Services Department and volunteers.

Qualifications:

  • High school diploma required. Must be 18 years of age.
  • Previous customer service and/or public relations experience required.
  • Must be a team player but also able to handle difficult situations independently.
  • Must have animal handling experience. Must be comfortable handling dogs, cats and rabbits of varying size, age, breed and temperament.
  • Must have a basic knowledge of animal behavior issues and a general understanding of animal health-related concerns.
  • Must possess excellent communication skills, interpersonal skills, computer literacy, organizational ability and time management skills.
  • Must have access to dependable transportation and openness to local travel. Valid driver’s license preferred.
  • Must be able to work flexible hours, including weekends and some holidays.
  • Must be able to work special events including, but not limited to, Bark in the Park, New Year’s Rescue, Liberation Day Rescue and Black Tie & Tails.
  • Must be able to push, pull, lift and/or carry up to 50 lbs. Shelter work can be physically demanding.
  • Must have a sincere interest in the work, programs and mission of Animal Friends.

To Apply:

Please submit a cover letter and resume to Nikki Finch at NFinch@ThinkingOutsideTheCage.org. No phone calls please.

 

 


Volunteer Coordinator

Status:

Full time

Position Summary:

The Volunteer Coordinator assists in fulfilling the mission and vision of Animal Friends by orchestrating opportunities for community involvement that directly impact the lives of our residents. The incumbent will work in the planning and implementation of volunteer opportunities. These may include, but would not be limited to individual, corporate and college volunteer endeavors.

Essential Functions:

  • Maintain the Volunteer Management System (Volgistics) to ensure user accuracy of organization data.
  • Use computers for various applications, such as database management or word processing.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Maintain scheduling and event calendars.
  • Complete forms in accordance with company procedures.
  • Make copies of correspondence or other printed material.
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
  • Open, read, route and distribute incoming mail or other materials and answer routine letters.
  • Conduct searches to find needed information, using such sources as the Internet.
  • Manage projects or contribute to committee or team work.
  • Learn to operate new office technologies as they are developed and implemented.
  • Establish work procedures or schedules and keep track of the daily work of volunteers.
  • Assist with the planning, preparation and execution of all volunteer-related activities.
  • Aide in the set up and tear down of volunteer events, fairs and service days for corporate and college groups.
  • Assist with other relevant duties as requested.

Qualifications and Experience:

  • High school diploma required and must be 18 years of age or older. Bachelor’s Degree preferred.
  • Previous volunteer management or related experience required.
  • Must have access to dependable transportation and openness to local travel.
  • Valid driver’s license preferred.
  • Flexible work availability preferred. Animal Friends is a 24-hour operation, which may require individuals to work evenings, weekends, holidays and/or special events at times, including but not limited to Black Tie & Tails.
  • The physical demands for this job are as follows: Medium Work – Medium work is defined as lifting 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 35 pounds.
  • Valid Pennsylvania Child Abuse, State Police and FBI Fingerprint Clearances.
  • Must have a sincere interest in the vision, mission and culture of Animal Friends.
  • Must meet essential functions within 60 days of hire.

To Apply:

Please send cover letter and resume to Tracey Eakin at TEakin@ThinkingOutsideTheCage.org. No phone calls, please. 

 

 


Clinic Services Program Assistant – Reception

Reports To:

Clinic Services Coordinator

Status:

Part-time
Non-exempt

Position Summary:

The Clinic Services Program Assistant – Reception is responsible for the coordination of all facets of Animal Friends’ Low-Cost Spay/Neuter program. The position assists in the daily functioning of the program, such as client education about spay/neuter and feral cat colony management, data collection and reporting, phone contact, filing and paperwork completion. The Program Assistant – Reception is a strong public face of Animal Friends, setting the tone for our clients’ experiences at the Howard Ash Animal Wellness Center.

This position requires a person with flexibility, high energy and strong public relations augmented by a compassionate spirit. It is essential that the incumbent have an outgoing, positive personality; excellent communication and organizational skills; computer knowledge; a sincere interest in serving both people and animals; and comfort working in a fast-paced team environment. Must be customer service savvy with a big-picture view of animal welfare and be very detail oriented. The candidate must also support the Animal Friends’ mission and vision and enhance and promote the programs and services of the organization.

Essential Functions:

This position provides front-line customer service support for our Animal Wellness Center ensuring an efficient and friendly experience for our clientele. The incumbent must practice superlative customer service standards as determined by the organization, with a focus on client education.

Must provide prompt recognition to our on-site clients and delivery of service during Wellness appointments and vaccine clinic days. Must have the capability to multitask in a busy environment and provide support to clients both on-site and on the phone.

Provides critical education on timing of surgery, recognition of heat cycles, basic medical knowledge and the necessity of spay/neuter, vaccines and general wellness as directed by our Veterinarian of Clinic Services.

Provides support, including scheduling and discharge, for wellness appointments.

Ensures successful accomplishment of yearly program goals through timely and efficient scheduling with a sense of urgency and identification of those in need of wellness services.

Maintains current knowledge on needs and requirements of local veterinary practices (community), geographic distribution of clinics and neighborhoods (community and mobile), upcoming in-house events (on-site), and basic medical knowledge.

Supports Clinic Services high-volume vaccine clinics both on-site and in the community through data entry, engagement and education of clients, restraint of pets, and collection of funds and scheduling of appointments.

Supports the shelter functioning as requested. This includes but is not limited to tasks associated with and participation at special events, all staff trainings, and daily events such as morning briefings.

Complies with applicable organization and program procedures and policies.

Assists with other program related duties as requested.

Qualifications and Experience:

Must have experience in the area of reception, administration and customer service.

Must have excellent work history and access to professional references.

High school diploma or GED required. Post-secondary education is preferred, equivalent work experience will be considered.

Basic knowledge of, and ability to learn and communicate general health, reproductive and spay/neuter information of companion animals including cats, dogs and rabbits.

Willingness to learn or experience in performing basic veterinary technician duties such as but not limited to weighing and restraining.

Ability to work a fixed schedule (2-6 p.m., Monday through Friday) regular weekend hours may be required.

Excellent communication and interpersonal skills with diverse populations and the ability to engage in judgment-free and open-minded thinking.

Computer literacy, organizational ability, teamwork and time management skills required.

Must be able to follow verbal and/or written direction and respond positively to direction and supervision.

Must be comfortable working with and around animals, particularly dogs, cats (including feral cats) and rabbits.

Must be able to handle animals while placing into cages or carriers. Must be able to lift cats in humane traps or carriers. Must be able to walk dogs on leashes.

Must be able to walk, bend, stand and lift up to 50 pounds.

Must have access to dependable transportation and openness to local travel. Valid driver’s license preferred.

Must be able to work organizational special events as required.

Must have a sincere interest in the work, program and mission of Animal Friends, Inc.

Knowledge, Skills, and Abilities

  • Communication Proficiency – Ability to orally express information and ideas to others when speaking. Proficient knowledge of general health, reproductive and spay/neuter information of companion animals (dogs, cats, and rabbits).
  • Customer / Client Focus- Actively seeks out ways to aide Animal Friend guests and/or volunteers to ensure the best possible customer service is provided.
  • Diversity and Inclusion – Ability to welcome, support and value individuals with similarities and differences that may vary from your own.
  • Stress Management - Ability to maintain baseline behavior / composure during stressful situations.
  • Teamwork Orientation – Ability to work with others to accomplish likeminded goals and tasks for the organization. Ability to respond positively to direction and supervision.
  • Efficiency in movement, thought and time management.
  • Exceptional comfort in working with and restraining of animals, particularly dogs, cats (including ferals), and rabbits.
  • Availability to work organizational special events as required.
  • Sincere interest in the work, program and mission of Animal Friends.

To Apply:

Please forward cover letter and resume to KMiller@ThinkingOutsideTheCage.org. No phone calls, please. 


 

Animal Handling Liaison

Department:

Behavior Services

Supervisor:

Behavior Coordinator

Classification:

Non-Exempt

Position Summary:

The Animal Handling Liaison assists in fulfilling the mission and vision of Animal Friends by providing support to the Behavior Department in overseeing animal handlers at all levels. This means that the Animal Handling Liaison is responsible for oversight of all aspects of the animal handling process for Animal Friends staff and volunteers including training, scheduling, retention and ongoing communication. The primary duties involve direct communication and customer service with volunteer animal handlers to help ensure the needs of our shelter animals are met. This involves a firm understanding of Animal Friends' policies and procedures as they relate to animal handling, enrichment, behavior modification and management and safe handling practices. In addition to a broad knowledge base surrounding companion animal behavior, the incumbent will engage in regular communication with volunteer animal handlers regarding trainings, continuing education and updates on behavior plans. The Animal Handling Liaison will be in direct contact with the public, volunteers and other shelter staff and thus a positive, professional and compassionate attitude along with a sincere desire to work with others are essential components of this position. The Animal Handling Liaison must also embrace the programs and mission of Animal Friends.

Essential Functions:

  • Communicating information regarding shelter animal needs to volunteer animal handlers at all levels for all species.
  • Scheduling training and mentoring sessions for volunteer animal handlers.
  • Arranging appropriate departmental coverage for all holidays and days in which the shelter is closed.
  • Assisting with the development and distribution of volunteer animal handler curriculum.
  • Anticipating and mitigating issues pertaining to animal handling, behavior modification, behavior management plans and other aspects of behavior training.
  • Daily monitoring of shelter dog walking and communicating needs for additional support as appropriate during times of low volunteer turnout.
  • Managing animal handling trainers and mentors.
  • Overseeing the progression through animal handling training for all Animal Friends staff as deemed appropriate by department following initial orientation.
  • Serving as the point of contact for all volunteer animal handler needs, requests, and issues.
  • Providing compassionate and professional customer service to all volunteer animal handlers.
  • Maintaining records and data related to volunteer animal handling activities.
  • Counseling and guiding volunteer animal handlers.
  • Maintaining a commitment to supporting all organizational decisions and communicating those decisions with compassion and professionalism.
  • Reporting updates on training plans, management plans, handler lists, etc. to volunteers.
  • Coordinating needs with other departments as necessary.
  • Planning volunteer animal handler appreciation events (Soup Nights, socials, etc.)
  • Following up with staff and volunteers regarding progress of projects, plans, etc.
  • Identifying challenges within the volunteer animal handling program and developing creative and compassionate solutions to on-going issues.
  • Ensuring all interactions with shelter animals are documented appropriately.
  • Providing oversight of volunteer animal handlers to adherence to policies and procedures.
  • Engaging in regular, on-going communication with the Volunteer Services Department.
  • Posting volunteer opportunities in support of other departments such as off-site events, on-site events, and other animal handler needs.
  • Communicating with other departments as needed.
  • Perform other duties as assigned.

Qualifications and Experience:

  • High school diploma or GED required.
  • Must be at least 18 years of age.
  • Working knowledge of shelter animal behavior.
  • Experience working within a shelter or animal-focused environment.
  • Must be comfortable working with and around dogs, cats, and rabbits of all breeds and temperaments.
  • Must be willing to achieve and maintain blue level handler status in all species.
  • Must have access to dependable transportation and openness to local travel.
  • Valid driver’s license preferred.
  • Flexible work availability preferred; organization is a 24-hour operation, which may require individuals to work evenings, weekends, holidays and/or special events at times, including Black Tie & Tails.
  • Must be willing to work a varying schedule, some evenings and weekends required.
  • The physical demands for this job are as follows: Medium Work – Medium work is defined as lifting 50lbs maximum with frequent lifting and/or carrying of objects weighing up to 35 pounds.
  • Valid Pennsylvania Child Abuse, State Police and FBI Fingerprint Clearances.
  • Must meet essential functions within 60 days of hire.
  • Must have a sincere interest in the vision, mission and culture of Animal Friends.

Knowledge, Skills and Abilities:

  • Communication Proficiency – Ability to effectively communicate both verbal and written information in a professional manner.
  • Customer/Client Focus- Actively seeks out ways to aide Animal Friends guests and/or volunteers to ensure the best possible customer service is provided; Ability to provide exemplary customer service to all staff and volunteers, even in emotionally difficult situations.
  • Diversity and Inclusion – Ability to welcome, support and value individuals with similarities and differences that may vary from your own.
  • Stress Management - Ability to maintain baseline behavior/composure during stressful situations.
  • Teamwork Orientation – Ability to work with others to accomplish likeminded goals and tasks for the organization.

To Apply:

Please send your cover letter and resume to Lauren Leffakis, Director of Admissions & Behavior Services at LLeffakis@ThinkingOutsideTheCage.org. No phone calls, please.

 

 


Community Medicine Veterinarian

Status:

Full time
Salary
Exempt

Position Summary:

Animal Friends’ Clinic Services program provides access to high-quality spay/neuter and primary veterinary care to pet owners experiencing financial and accessibility constraints. Through our stationary clinic at the Howard Ash Animal Wellness Center and our Mobile Resource Center, we eliminate the barriers to veterinary care which allows pets to stay with the person or family who loves them and empowers them to provide basic, necessary care.

We are seeking a uniquely qualified veterinarian who excels at providing high quality, compassionate care primarily to dogs, cats and rabbits. This includes spay/neuter, wellness care, vaccine services, dentals and other routine veterinary care. The successful candidate must have a passion for working with pets as well as providing education and resources to people, with a focus on underserved populations. This position requires a positive, outgoing personality and comfort working with diverse populations. The ability to offer care and education in a compassionate, nonjudgmental way is a must.

Animal Friends’ Clinic Services Program consists of three core components each uniquely designed to support a targeted population by offering pets high-quality, low-cost spay/neuter, vaccines and wellness services. The components include our Animal Wellness Center Program offering spay/neuter, vaccine and wellness services; our Mobile Program supporting small, rural shelters and community groups where access to low-cost spay/neuter services is limited; and our Community Program partnering with local veterinary clinics to provide subsidized spay/neuter options for clients in their communities.

As a regional leader in high-quality, high-volume spay/neuter, Animal Friends has altered over 102,000 companion animals and feral cats since 2008. Last year, our program also provided over 21,000 vaccines and related services. With the opening of the Howard Ash Animal Wellness Center in 2017 and the high demand for low-cost services, we are positioned to increase our annual spay/neuter numbers as well as meet the need for affordable, accessible wellness services for underserved pet owners.

The Community Medicine Veterinarian assists in ensuring that our program meets the needs of our target communities by providing high-quality, high-volume (HQHV) spay/neuter surgeries, vaccinations, and basic wellness services through our spay/neuter program at the Animal Wellness Center and on the Mobile Resource Center. The Veterinarian also provides support at high-volume vaccination clinics at the Animal Wellness Center and in the community during summer vaccine clinics and Animal Friends for Life outreach initiatives.

The Community Medicine Veterinarian is supported by a compassionate, positive, and well-trained technician and administrative team. As well, the clinician is supported by the Animal Friends’ organization, which is a leader in progressive sheltering practices.

Responsibilities:

Medical (75%)

  • Provide compassionate, high-quality preventive and basic medical care to patients in underserved areas of our region overseeing all aspects of veterinary care during a clinic day including physical examination, diagnostics, treatment recommendations and delivery, prescriptions and discharge information.
  • Perform pre-surgery physical examinations on all surgical candidates. Perform high-quality, high-volume spay/neuter surgical procedures at the Animal Wellness Center or onboard the Mobile Resource Center according to the standards set forth by the Association of Shelter Veterinarians’ Spay-Neuter Task Force in “The Association of Shelter Veterinarians Veterinary Medical Care Guidelines for Spay-Neuter Programs” (JAVMA, Vol 233, No. 1, July 1, 2008) and the organization.
  • Diagnose and treat post-surgical complications of patients.
  • Triage and refer cases that do not fall within the parameters of care as appropriate.
  • Provide support and medical services, when needed, to the animals under our care at the Caryl Gates Gluck Resource Center.

Customer Service (15%)

  • Communicate respectfully with clients and be able to relay important medical information about patients. Discuss examination and medical test results with owners in order to allow owners to make informed choices about the medical care of their pets.
  • Counsel owners about end of life and other sensitive medical care decisions.
  • Provide discharge instructions for patients and oversee the dispensing of medications.
  • Provide positive direction and feedback to veterinary technicians and other staff members as well as veterinary and veterinary technician students.

Administrative/Other (10%)

  • Document all exam findings, test results, and treatment recommendations on medical record forms.
  • Assist in writing, editing, and updating protocols for the Clinic Services’ program.
  • Follow written and verbal Animal Friends’ standard operating procedures.
  • Attend staff meetings, doctor meetings, and other requested meetings.
  • Provide medical information and representation to other departments, to the public, and to the media.
  • Other duties as assigned.

In addition, the position will require a clinician who is capable of “thinking outside the box” when providing care for pets. The candidate must possess a strong background in clinical skills, a high level of professionalism and the willingness to treat both medically and/or surgically minor illness/disease and minor wounds/trauma. Flexibility and willingness to occasionally work beyond the scheduled end of the work day is a must.
As part of the Animal Friends’ organization, the candidate must be a positive ambassador for the organization and act as a mentor in guiding staff to work to the best of their abilities. This includes maintaining a close interdepartmental relationship with the Medical Wellness team as well as other departments within the shelter.

The candidate also must be willing to work in a learning environment and provide support and training for
veterinary and veterinary technician students.

Education and Experience:

  • Doctor of Veterinary Medicine degree or equivalent
  • Current Pennsylvania Veterinary license
  • Current DEA license
  • Background in small animal medicine and surgery
  • Two years’ experience in high-quality, high-volume spay/neuter strongly preferred
  • Two years’ experience in general small animal practice or shelter medicine preferred

To Apply:

Interested candidates should submit current resume and cover letter to Carol Whaley, Director of Clinic Services, at CWhaley@thinkingoutsidethecage.org. No phone calls, please.

Animal Friends is an equal opportunity employer.

 

Job Opportunities

Animal Friends

Caryl Gates Gluck Resource Center
562 Camp Horne Road | Pittsburgh, PA 15237
Phone: 412.847.7000 | Fax: 412.847.7001
speak@ThinkingOutsideTheCage.org
M-F 11 a.m.-7 p.m. | S/S 10 a.m.-5 p.m.

Copyright 2015 Animal Friends Inc.